Hi Kunal,

Thank you for your review. We're sorry to hear that you cut your skin while trimming your beard.

If you follow the proper way to trim a beard, you’ll be aiming for an even length all over and a proper beard neckline, cheek line, moustache, and lip line without nicks and cuts. Here’s how to achieve that: Wash and dry your beard and face. Your multigroomer comes with multiple click-on beard combs; you can use these to get the desired hair length. If your product comes with a click-on skin-protect comb, this can help you protect your skin while creating a close trim. The Skin Protect comb is designed to give you a comfortable, clean look while providing complete skin protection. The comb guides the skin away from the blades for a close, smooth trim. For the perfect beard neckline, put a finger horizontally just above your Adam’s Apple and trim a vertical strip below this line. Shave off the trimmed hairs located below your new beard neckline. You can remove these hairs by using a Philips electric shaver, a trimmer without a comb, or a manual blade. You can trim your moustache to the same length as your beard or leave it slightly longer to make it stand out more. For a nice, clean lip line, close your mouth and smile. Keep your moustache clean and trim the bottom (without the trimmer comb) to create a 1 mm clear line above your lips (optional).

If these steps do not work or if you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.

Hope to speak to you soon.

Kind regards,
Philips Consumer Care