Customer reviews from philips.com
Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Average customer rating
4.4
(1,040 Reviews)
Rating breakdown 1,040 reviews
5 Stars
724
4 Stars
183
3 Stars
44
2 Stars
22
1 Star
67
89%of customers recommend this product.
(
852 out of
954)
Customer Reviews for Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Customer Rating
4
Good product needs longer cord
on April 18, 2020
Posted by: Furball
Gender:Male
My last trimmer finally died.. Wanted to stay with Norelco so I bought this one. Seems good for the price and is working great in the short time I have had it. The beard attachments needs another guard between the 3mm and 1mm guard. 3 is to long for me but 1 is to short. My old trimmer had an adjustible guard to get a precise trim. The biggest issue I have with the trimmer package is the length of the charger cord. Way to short!! I have to set the trimmer on the edge of the counter to reach my socket. Needs to be another 6 to 12 inches longer for a reasonable length. The cord as is very minimal in function to its length.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
confusing to use but gets the job done
on March 16, 2019
Posted by: umarzilla
Gender:Male
there are two things that are negative about this product: 1) it does not include a foil-head, and 2) the item does not show when it is charging or low battery or full battery, there is absolutely no indication and this makes the item very difficult to use.
Pros: gets the job done, many different types of heads, firm and stable
Cons: cannot see when charged empty/full, no foil head included, button must be pressed harder over time to activat
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
4
Versatile personal grooming tool
on August 18, 2023
Posted by: Scpirate63
Gender:Male
[This review was collected as part of a promotion.] Philips is my go to brand for many of my home electronics so the decision to purchase this grooming tool was second nature. This trimmer comes with three hair guards (9,12, & 16mm), four beard guards (1,3,5,& 7mm), nose hair trimmer, and a precision trimmer. The trimmer is relatively quiet albeit with a little more vibration than I prefer. The instructions boast a 60 minute run time from a full charge so I should not have to recharge the trimmer for quite some time.
The box made mention the the trimmer had self sharpening blades but I didn’t find that mentioned in the instructions. Nevertheless, the unit did not come with any lubricant. I guess we will see haw the blades perform over time.
The box made mention the the trimmer had self sharpening blades but I didn’t find that mentioned in the instructions. Nevertheless, the unit did not come with any lubricant. I guess we will see haw the blades perform over time.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Rockstar Announcer
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have bought three of these trimmers, including one for my son. They are very versatile, but only last about 2 years. The charging cable is specific to this device, and not a common USB cable. That could be considered a pro or a con. I like the many attachments and the quality of the Philips brand name. I recommend this unit, which should be cleaned after each use.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Lasted less than 6 months
on April 25, 2019
Posted by: Tlynn
Gender:Female
I purchased this product for my husband for Christmas. He was very happy with the design, ease of use, and number of attachments. He used it 2-3 times per week to keep his beard trimmed and to keep that sharp edge every man wants. Unfortunately, 2 nights ago it stopped working mid trim. My husband is very meticulous about his grooming tools and even tho this model is one of your cheaper models it was cleaned and charged after each use. We have tried charging it and still nothing. He has been a Phillips/Norelco customer for years and will continue to be I'm sure but we are very disappointed with this product.
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, April 26, 2019
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco multigroomers come with a two-year Warranty and an additional six months if you register your product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco multigroomers come with a two-year Warranty and an additional six months if you register your product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Posted by: Ccman
Gender:Male
Verified Purchase:Yes
As a senior citizen I was tired of shaving. I grew a beard but didn't like the full beard. After reading the reviews of the Phillips Multigroom 3000 I decided to try it. It performs way beyond my wildest expectations. The trimmer has multiple trim attachments to do most anything. The performance exceeds my greatest expectations. I can use the attachment to trim my beard to the length desired.
Pros: easy to use, cost effective
Cons: none
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jimmy1010
Gender:Male
Verified Purchase:Yes
I’m writing this review about my second trimming kit. I now have two (2) of them. I was traveling and left the first one I bought at my sister in law’s house, so as soon I got back home I bought another one, until she sent me the one I left by mail. This is the best trimming kit in the market, hands down, and now I have two of them. I’m extremely please with it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Dead after 3 months
on January 21, 2019
Posted by: JayC
Gender:Male
Had bought one. Dead after 3 months. Got another as a gift. Dead after 3 more...
Worked great until they died...
Waste of money...
Worked great until they died...
Waste of money...
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, January 22, 2019
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco body groomers come with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco body groomers come with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com