It is a good machine. 2 things though. I made hot sauce and can not get the smell/flavor out of the pitcher. So now I can not use it for anything else. Also, the pitcher design is poor. The inside should be smooth without the edges or lips for liquids/sauces to get caught in. It makes it difficult to scrape it all out. I have to say, I waited for years to be able to afford one. A lil bit of a let down. It is powerful though and does what it is supposed to do.
I bought my Vitamix in November of 2013 and have loved it since. It is by far one of the best investments I have made for our family of 5. It gets used daily, from when I first bought it for making baby food, soups, ice cream to our daily green smoothies and making almond, cashew and oat milk. Customer service is phenomenal and I love the free recipes via email. Overall it's an amazing, powerful and beautiful machine, the red one looks beautiful on my counter.
We have used our Vitamix almost every day since it arrived. It has helped with our plant based lifestyle,making it easy to make oil free salad dressings, and smoothies. We even have a favorite banana and oats pancake batter we make in it.we wish we gotten one years ago.
This machine literally changed everything, My sister ordered me a vitamix when i was very sick, I only could consume liquid foods and they was a life saver and still is, I make everything in my vitamix and love love love always at first sight at how everything comes out, My kids are even obsessed with it, Vitamix makes high quality products that last forever and Customer service is beyond 5 stars
Pros: Programability, Speed of Service, Texture Quality, Durability, Easy to use, Versatility, Recipe Enhancement, Product features, Power, Other
We've had this model for a few years now, and love it. It works great, and its performance is so much better than the other blenders we have owned. We are now considering upgrading to the Ascent model.
we havent been able to use the vitamix at all. It doesnt blend or do things that are advertised. Can we exchange it for a different and better model with presets?
Response from vitamix.comBy HHCC, December 5, 2020
Please give our customer care team a call at 1-800-848-2649 if you are interested in facilitating an exchange.
I recently purchased the Vitamix 5200 and absolutely love it! Smoothies, almond flour and hot soups are all effortlessly created. I can't believe I had lived without one prior to this purchase. I know they aren't cheap but they are well worth the investment.