I'm actually pretty disappointed with my recent purchase compared to an older model I bought in 2013. Seems to me the quality and performance has gone down, yet the price has gone way up compared to when I bought my first Vitamix (which I loved). I should've just sent my old one in to be reconditioned instead of buying a new blender. This new one seems to struggle making basic smoothies - fresh/frozen fruit, yogurt, juice - and puts off a smell when in use. I loved my old Vitamix and it lasted many years so this is incredibly disheartening.
Response from vitamix.comBy HHCC , April 6, 2022
Hi! We are sorry to hear that your new product is not working as expected. Please reach out at 1-800-848-2649 so that we can assist you further. Also know that the behavior you are experiencing is completely normal for a newer machine. Although all motors are tested at the Vitamix production facility, heavy use will cause further curing of the motor windings. This curing gives off a burning smell and is typical for wound motors. This smell will quickly dissipate after a few more heavy uses.
We have had nothing but wonderfully delicious results! Everything is thoroughly blended - ice, kale, carrots, etc completely smooth in our smoothies! The heating feature has been fun to use - make soups, hot chocolate and more! We have used other decent blenders (with friends and family) but can see the difference, and are so happy that we chose to spend the extra $$ on this one for ourselves!
Pros: Texture Quality, Durability, Easy to use, Versatility, Recipe Enhancement, Product features, Power
I am thrilled with my 5200 Standard Vitamix. It amazes me how it can blend a chunk of frozen fruit, half a head of cabbage, several long carrots, 1/4 cup of seeds, and three cups of kale in the canister 3/4 full of water for 20 seconds at high speed and out comes a silky smooth, delicious drink! It's incredible! I loved my Champion Juicer for years, but this is a great new method of getting the whole food for great nutrition and no wasted pulp. I love it! I already feel healthier, look better, and lost weight in the month that I have had it.
It’s fantastic. I’ve wanted this machine for several years. I’m so happy with my purchase. I’ve used it for smoothies, soup, nut butter and mayonnaise. It’s fabulous. Couldn’t be happier
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Pros: Speed of Service, Texture Quality, Durability, Easy to use, Versatility, Product features, Power