I purchased the Vitamix 5200 to make smoothies and such. While I find it makes a wonderful smoothie, the blender was not what I expected for the high ratings or the price. I find the settings basic and the transition from the low to high setting is extremely loud and the blender seems to struggle when going from low to high- there is no smooth transition. I have wanted a Vitamix forever and finally got one so this has me disappointed. I may have needed to go to a higher price point to get more settings that work for me.
I absolutely love this blender. I have never had a blender with this kind of power. It completely pulverizes anything you throw at it. I made a fruit smoothy in less than 3 minutes with this machine! I had to add more water because it was so thick! In summary, this machine is amazing and I will not hesitate to buy another one in the future. Worth every penny.
Pros: Speed of Service, Texture Quality, Durability, Easy to use, Versatility, Product features, Power
Great looking machine. I got the red one. My Ninja gave out so I upgraded to the Vitamix. It was a good decision. I can chop my cashews without soaking them.
Not a bad blender but for the price and hype I cannot say that I'd recommend this blender to a friend when other brands are available for less money and often the same or more capabilities. Essentially you're buying a very powerful motor (with a warranty) with everything else being what you'd expect of any blender on the market.
*I think I may even have to contact support soon for my blender due to some odd behaviors when in use (only a couple of months after purchasing.
Response from vitamix.comBy Vitamix, Vitamix, August 17, 2023
We would be happy to assist you with the issues your are having, please reach out to us by calling 1-800-848-2649 or email at service@vitamix.com
Then it’s a very expensive and useless appliance. Gave our kitchenAid to our son when we purchased the Vitamix. kitchenAid was over 18 years old when we gave it to him 8 years ago. He’s in college, an athlete (swimmer), make protein shakes every day with that OLD RELIABLE MIXER. Our Vitamix died today - just stopped, mid smoothie making. Called my son, he laughed while he was mixing a shake with the old KitchenAid.
Pros: Versatility
Response from vitamix.comBy HHCC , August 1, 2023
Hi there! If your Vitamix shut down while you were blending, it is likely it temporarily overheated. Sometimes the machine may emit a burning odor and/or stop temporarily because its thermal protector sensed that the machine was close to overheating. If this occurs, we recommend turning the power switch off for up to 45 minutes, allowing the machine to cool down or reset. To avoid overheating your machine in the future, be sure to ramp the machine up to the highest speed within five seconds of turning it on to activate the cooling fan in the motor. If you have not done so already, please try to power your Vitamix on today to see if it has regained power.
If your machine is still without power, please reach out at either 1-800-848-269 or service@vitamix.com.