Customer reviews from vitamix.com
Vitamix - Professional Grade Blender for Smoothies, Food Grinder and Emulsifier, 64oz Pitcher - Black
Average customer rating
4.7
(1,309 Reviews)
Rating breakdown 1,309 reviews
5 Stars
1,115
4 Stars
98
3 Stars
45
2 Stars
30
1 Star
21
95%of customers recommend this product.
(
168 out of
177)
Customer Reviews for Vitamix - Professional Grade Blender for Smoothies, Food Grinder and Emulsifier, 64oz Pitcher - Black
Customer Rating
1
Subpar warranty
on June 4, 2025
Posted by: Steve 327
Just beware of the warranty, if your someone who depends on this unit for dietary reasons and it gives out they do not replace units at all. You will have to have your unit refurbished. And if they find that it was caused due to neglegence they won't fix it so at the price point it leaves a lot to be desired. I can buy 5 ninja blenders and they have an amazing warranty.
Response from vitamix.comBy Vitamix, June 10, 2025
Hi there. We are sorry to hear of your experience. Please know that all repairs are made with the replacement of new parts, they are never just fixed to make it work. Also, we do offer loaners for those who have a medical need. Please call us at 1-800-848-2649, if you need further assistance with you unit.
Written by a customer while visiting vitamix.com
Customer Rating
1
not worth the money
on November 5, 2018
Posted by: expensive
from michigan
Gender:Female
I bought my Vitamix 8 years ago and right after my 5 year warranty was up grease started coming out of the bottom of the container. this is way to expensive to only last 5 years.
Pros: Other
Response from vitamix.comBy Household Customer Service, November 20, 2018
We're sorry to hear this. This container is not dishwasher safe and will cause the seal to break down and allow the lubrication to leak out. Please call 1-800-848-2649 for further assistance.
Written by a customer while visiting vitamix.com
Posted by: Beavlyd
from Ca
Gender:Female
Verified Purchase:Yes
I love the Vitamix blender I'm only giving it 2 stars because when trying to puree my mom's soup it consistently overheats and shuts off. Soup is carrots, celery, onions, rice, chicken, and broth only. Otherwise it works the best for nut milks and smoothies
Pros: Other
Written by a customer while visiting vitamix.com
Posted by: WShi
from Durham, NC, United States
Gender:Female
Verified Purchase:Yes
The machine is not working well. I followed the instruction but the smoothie is very coarse. With the green grape, I can even find lots of grape skin in the smoothie. With frozen berries, there are also big grains left in the smoothie.
No, I would not recommend this to a friend.
Written by a customer while visiting vitamix.com
Customer Rating
2
Why use plastic?!?!?!
on November 30, 2016
Posted by: AndyVItamix
from Boston, MA, United States
Gender:Male
I love all of the features of vitamix and think it's a superior blender, but am disappointed that they still haven't moved to glass, particularly after all of the research out now about plastics (even BPA-Free plastic isn't safe). Wish they would update their product!
Pros: Speed of Service, Texture Quality, Easy to use, Product features, Power
No, I would not recommend this to a friend.
Written by a customer while visiting vitamix.com
Customer Rating
1
Hype not worth it!
on May 9, 2025
Posted by: Dede1791
I don’t understand why this machine is so expensive and why people think it’s such a good product. 9 times out of 10 my machine stops working and it smells like something is burning. It’s a big piece of garbage. I’ve tried to love it but I hate this machine. Completely unreliable.
Response from vitamix.comBy Vitamix, May 14, 2025
Hi! If your Vitamix shut down while you were blending, it is likely it temporarily overheated. Sometimes the machine may emit a burning odor and/or stop temporarily because its thermal protector sensed that the machine was close to overheating. If this occurs, we recommend turning the power switch off for up to 45 minutes, allowing the machine to cool down or reset. To avoid overheating your machine in the future, be sure to ramp the machine up to the highest speed within five seconds of turning it on to activate the cooling fan in the motor.
If you have not done so already, please try to power your Vitamix on today to see if it has regained power. If not, we suggest attempting to power the Vitamix on using an outlet in a different room, as this may sometimes be required to reset it.
If you have not done so already, please try to power your Vitamix on today to see if it has regained power. If not, we suggest attempting to power the Vitamix on using an outlet in a different room, as this may sometimes be required to reset it.
Written by a customer while visiting vitamix.com
Posted by: MEC55
from North Carolina
Gender:Male
Verified Purchase:Yes
There is no question that the 5200 is a powerful blender. It's definitely a step up for our smoothies; it pulverizes anything, even seeds, and produces a smooth texture that is a pleasure to drink. What we wonder about is the tamper, and the need for it. Maybe it's a carafe design thing?
Our previous blender (mid-level Breville star performer) had an ingenious bowl-shaped carafe. This kept air pockets from forming. You never (hardly ever) had to stop the blending to expel the air pocket around the blades.
With the 5200, despite the narrow, squared carafe bottom, we are constantly fighting the development of the air pocket around the blades. We use the tamper, which is smartly designed to never touch the blades, all the time.
But even that often doesn't work, and the air pocket forms again instantly. Are we doing something wrong? We've added more liquid, less solids. We've varied the way we increase the blending speed, quickly or slowly, and still: the air pocket forms around the blades and only the bottom part of the smoothie gets blended until we jam away at it with the tamper.
(Plus, the unit should come with a Tamper Holder, so the tamper is not just laying on the counter when not in use. Why not?)
So, we fight the air pocket every time (why?), and we struggle to find a place to store the tamper, but other than that we're making some excellent smoothies, and the 5200 is a powerful and capable blender!
Pros: Texture Quality, Durability, Power
Written by a customer while visiting vitamix.com
Customer Rating
5
Lasts Forever, Highly Recommended
on March 2, 2025
Posted by: Jeff in SF
from San Francisco
Gender:Male
I've had my Super 5200 since 2008, when very few people had even heard of Vitamix. It's been my constant culinary companion for nearly 17 years and I still use it 2-3 times a week. I own several containers for both wet and dry use and they're all holding up well. I've never really had a problem with any Vitamix product. I've considered upgrading to a newer model with more features several times, but simply cannot justify it with my 5200 still performing flawlessly. Thanks, Vitamix.
Pros: Texture Quality, Durability, Easy to use, Versatility, Product features, Power
Written by a customer while visiting vitamix.com