Customer Reviews for Vitamix - Professional Grade Blender for Smoothies, Food Grinder and Emulsifier, 64oz Pitcher - Black
Customer Rating
3
Great, till it stops working, then ?
on July 26, 2023
Posted by: Dave916
from California
Gender:Male
Then it’s a very expensive and useless appliance. Gave our kitchenAid to our son when we purchased the Vitamix. kitchenAid was over 18 years old when we gave it to him 8 years ago. He’s in college, an athlete (swimmer), make protein shakes every day with that OLD RELIABLE MIXER. Our Vitamix died today - just stopped, mid smoothie making. Called my son, he laughed while he was mixing a shake with the old KitchenAid.
Pros: Versatility
Response from vitamix.comBy HHCC , August 1, 2023
Hi there! If your Vitamix shut down while you were blending, it is likely it temporarily overheated. Sometimes the machine may emit a burning odor and/or stop temporarily because its thermal protector sensed that the machine was close to overheating. If this occurs, we recommend turning the power switch off for up to 45 minutes, allowing the machine to cool down or reset. To avoid overheating your machine in the future, be sure to ramp the machine up to the highest speed within five seconds of turning it on to activate the cooling fan in the motor. If you have not done so already, please try to power your Vitamix on today to see if it has regained power.
If your machine is still without power, please reach out at either 1-800-848-269 or service@vitamix.com.
I bought my Vitamix a couple months ago and think it is better than a cheap blender for most tasks. I would prefer more power for fine textured smoothies and do not like having to buy a seperate container for dry grinding.
I watched recipe videos on YouTube and read the starter guide and found quite a few recipes amazing. But tonight I tried to make but butter and my vitamix suddenly just slowed and died. Now it won’t turn back on. Help!?
Response from vitamix.comBy HHCC, December 5, 2020
Sometimes the machine may emit a burning odor and/or stop temporarily because its thermal protector sensed that the machine was about to overheat. If this occurs, we recommend turning the power switch off for up to 45 minutes, allowing the machine to cool down or reset. To avoid overheating your machine in the future, be sure to ramp the machine up to the highest speed within five seconds of turning it on to activate the cooling fan in the motor.
It’s ok, didn’t have power for blending a lot of things well, including hummus. I wish the company would either make a home machine that had more horse power or make the vita-prep 3 compatible with multiple containers. Since I don’t love the plastic. When blending hard materials I already saw dents, plus tritan plastic seems controversial. Also a vacuum blender would be nice because it is true, this blender very much oxidizes some mixtures.
Written by a customer while visiting vitamix.com
Customer Rating
3
Great blender but they don't make a food processor
on February 7, 2023
Posted by: Gurwinder
from Atlanta
Gender:Male
I got a 5200 and I love the blender. It does what it needs to. But I have a small space and I don't want to have multiple things on my counters and they don't make a food processor attachment for this one.
When I first received the unit after waiting for it to ship for a longer than acceptable period, I was surprised to see how cheaply constructed it appeared to be. The container is plastic - not what I expected for $500.
That said I have been overall happy with it. The design of the container is nice for mixing and the plunger it comes (also plastic) has really improved the quality of my mixing.
I only have used it to make smoothie/protein drinks and it has worked like a champ in mixing quickly and efficiently. I usually put a good amount of kale in these smoothies. In my old blender, I would get large chunks of kale in the smoothie but with this blender (and using the plunger) the kale is pulverized and completely integrated into my drink which I really like.
I already own a Vitamix which is 7 years old and have been very happy with it to the point where I never want to be without a Vitamix again. Since the warranty on my Vitamix had just about run out, I decided to purchase a new one and put the old one away as a back up should something go wrong with the new one. I wanted a model that performed close to my old Vitamix so I decided to try this one. So glad I went with this model. It's powerful and does everything I expect it to. On one side of the dial it has programmed features with, quite frankly, I haven't used all that much. I did try the smoothie program and it did a great job but was incredibly noisy. I prefer to use the other side of the dial where you can manually adjust the speed as you go along. But it's nice to have the programmed features should I find a need for them. I purchased the stainless steel/black and it goes perfectly with the other appliances in my kitchen. I'm very happy with this model and highly recommend it. And it comes with a 7 year warranty, which is a plus. Hopefully, I'll never need to use the warranty!
Pros: Programability, Speed of Service, Texture Quality, Durability, Easy to use, Versatility, Product features, Power