Customer reviews from vitamix.com
Vitamix - Professional Grade Blender for Smoothies, Food Grinder and Emulsifier, 64oz Pitcher - Black
Average customer rating
4.7
(1,309 Reviews)
Rating breakdown 1,309 reviews
5 Stars
1,115
4 Stars
98
3 Stars
45
2 Stars
30
1 Star
21
95%of customers recommend this product.
(
168 out of
177)
Customer Reviews for Vitamix - Professional Grade Blender for Smoothies, Food Grinder and Emulsifier, 64oz Pitcher - Black
Posted by: Cne M
Verified Purchase:Yes
We had this model before for 10 years. It worked great and finally wore out. We bought this same model and it does not operate near as well as the old one. It is like there is now a “clutch” of some sort and it sounds horrible and just does not blend as well.
Response from vitamix.comBy Vitamix, March 24, 2026
Hi! We are sorry to hear that you are not enjoying your new Vitamix as much as your previous one. Please call us at 1-800-848-2649, so we can troubleshoot it with you and make sure it is working as it should.
Written by a customer while visiting vitamix.com
Posted by: JulesS
Verified Purchase:Yes
I had my first one for 14 years. Ordered this one about a month ago. Like most products, it's not built like it used to be. Disappointing. I will not be buying Vitamix next time.
Pros: Easy to use
Response from vitamix.comBy Vitamix, April 14, 2026
Hi! We are sorry to hear that your machine does not seem to be performing as well as your first one. Please call us at 1-800-848-2649, so we can troubleshoot your machine and further assist you with it.
Written by a customer while visiting vitamix.com
Posted by: SophiaMD
from Chandler, AZ
Verified Purchase:Yes
I had previously owned a refurbished 5200 Vitamix for 13 years that I recently got rid of because the motor was finally going out. I thought I would treat myself to a brand new model since my refurbished one had been so great for so many years, surely a brand new one would be even better. Not the case at all. Vitamix quality is NOT what it used to be. I could immediately tell the quality had changed when I removed the first piece from the box, which was the tamper. It felt cheap and light. Then when I took the rest out, more specifically the base, I knew it wouldn’t be a good experience. Everything felt cheaper and lighter, not heavy duty like it used to be. When I turned it on to make a smoothie, the base rattled and vibrated all the way across the counter. I had never experienced that with my old Vitamix because the base used to be heavy. Don't get me started on how LOUD and high pitched it was. On top of that, the blender shut off before I could finish blending my smoothie and it left it so chunky that I needed to dump it because it wouldn't turn back on and I needed to leave for work. Needless to say I returned this blender and bought the Brevelle Super Q. Much better quality, much better results. For the same price, and better quality, choose the Brevelle Super Q.
Response from vitamix.comBy Vitamix, May 7, 2026
Hi, we are sorry to hear of your experience. We would have loved to troubleshoot the machine and assist you with it. You can expect the same quality blend as you did with you old one, however you may have had to adjust how you blend a little. As technology changes some of our components do too. It is important to remember that all full-size Vitamix blenders are equipped with either a 2 or 2.2 horsepower motor, which moves the blades in the container at a high speed to pulverize the ingredients completely. On occasion during blending, especially with thicker mixtures like hummus, frozen desserts and nut butters, you may experience some excess movement/vibration from the motor base on your countertop. This is a result of the machine trying to move the blades through such a dense recipe at the same high speeds.
When this happens, the best thing to do is to first make sure you have your blender on the highest speed setting featured on that unit. Next, place your hand firmly on the lid of your container to steady it while you use your tamper to work the ingredients through the blades. This will help to create an easier flow of the ingredients in the container, which will also help to lessen the vibration. Please keep in mind that certain ingredients and recipes are thick or denser in nature, and some movement while blending is normal.
When this happens, the best thing to do is to first make sure you have your blender on the highest speed setting featured on that unit. Next, place your hand firmly on the lid of your container to steady it while you use your tamper to work the ingredients through the blades. This will help to create an easier flow of the ingredients in the container, which will also help to lessen the vibration. Please keep in mind that certain ingredients and recipes are thick or denser in nature, and some movement while blending is normal.
Written by a customer while visiting vitamix.com
Posted by: Ayaroko Turu
from Chicago
Verified Purchase:Yes
Love using the vitamix. Makes eating and drinking from nature simple yet beautiful experiences. Everyone needs to have one
Pros: Versatility
Written by a customer while visiting vitamix.com
Posted by: PINNC
Verified Purchase:Yes
Replaced my 15 year old VM, and they’re not as substantial as they once were. Pitcher feele flimsy but still a great smoothie maker. Have to get pitcher lined up just right or metal parts can get stripped.
Written by a customer while visiting vitamix.com
Customer Rating
4
Still the best. But less than previous versions.
on June 18, 2026
Posted by: Soup Pea
from Portland, OR
Verified Purchase:Yes
This is our second Vita-Mix. There is a significant quality difference between this new one and our older one. The new one feels flimsy and all around lesser quality. The base itself is lighter and the plastic is thinner. The motor doesn’t sound as quiet as our other Vita-Mix. Overall, this is still probably the best option on the market. But we are sadly disappointed in the reduced quality.
Pros: Durability, Easy to use, Power
Written by a customer while visiting vitamix.com
Posted by: Bobert DP
Verified Purchase:Yes
Blends great smoothies and hummus, but the 30+ minute cutoff to prevent damage is SUPER annoying as it generally happens right when you are pretty much done, then you aren't able to clean the thing by running it. Otherwise, perfect. Still, the price seems a bit high.
Written by a customer while visiting vitamix.com
Customer Rating
2
Make them like you used to
on July 8, 2024
Posted by: Elizabeth S
from Dallas
Gender:Female
We had an 18 year old Vitamix that we loved! I died a few months ago. Of course, we bought another Vitamix. However, we are having it shipped into to be looked at less than 9 months after buying it. It has a burning smell when using it, and it overheats when making things like black bean dip (using canned black beans). I thought the burning smell was due to it being new, but there continues to be a faint aroma. We purposely bought the more "basic" machine so that it would last longer. We have learned the things with more bells and whistles tend to break quicker. I am so incredibly disappointed in my new Vitamix. I don't understand how you can mess up such a good thing!
Response from vitamix.comBy Vitamix, July 9, 2024
Hi! We are sorry to hear that you are not enjoying your new machine. To avoid overheating your machine in the future, be sure to ramp the machine up to the highest speed within five seconds of turning it on to activate the cooling fan in the motor. This will also give you the best blend in the quickest time. It is important to know that this new machine is more sensitive to overheating then your older one was, this is a safety feature for the protection of your machine. Please reach out if you have any further questions, 1-800-848-2649.
Written by a customer while visiting vitamix.com