Customer reviews from vitamix.com
Vitamix - Professional Grade Blender for Smoothies, Food Grinder and Emulsifier, 64oz Pitcher - Black
Average customer rating
4.8
(999 Reviews)
Rating breakdown 999 reviews
5 Stars
869
4 Stars
72
3 Stars
26
2 Stars
21
1 Star
11
95%of customers recommend this product.
(
168 out of
177)
Customer Reviews for Vitamix - Professional Grade Blender for Smoothies, Food Grinder and Emulsifier, 64oz Pitcher - Black
Customer Rating
5
Lasts Forever, Highly Recommended
on March 2, 2025
Posted by: Jeff in SF
from San Francisco
Gender:Male
I've had my Super 5200 since 2008, when very few people had even heard of Vitamix. It's been my constant culinary companion for nearly 17 years and I still use it 2-3 times a week. I own several containers for both wet and dry use and they're all holding up well. I've never really had a problem with any Vitamix product. I've considered upgrading to a newer model with more features several times, but simply cannot justify it with my 5200 still performing flawlessly. Thanks, Vitamix.
Pros: Texture Quality, Durability, Easy to use, Versatility, Product features, Power
Written by a customer while visiting vitamix.com
Customer Rating
5
If you have the money..GET IT! (Game Changer!)
on February 6, 2015
Posted by: Steph
from KY, United States
Gender:Female
Verified Purchase:Yes
I've had this for a few months now and there is no doubt in my mind that it won't last for decade or maybe longer. It was for sure made to last. I took the advice of many raw-foodist and they didn't steer me wrong. I wouldn't purchase any other blender after experiencing this high of a performance. Theres a reason it's so expensive.. it's worth it. If you can afford it, get it and you will not be unhappy.
NOTE: I WAS worried about cleaning the blender since the bottom blade isn't easily removable like the Ninja, which was my old blender, but It's *easier* to clear than the ninja. I didn't believe it would work at first, but the Vitamix dvd that came along with my purchase said to blend soapy water on high for about a minute or so and then just rinse and wipe clean. So yes, it's very easy to clean. Just get a long neck 'bottle' brush to scrub the bottom for stickier stuff like peanuts, sauce etc. Still 2 thumbs up!!
NOTE: I WAS worried about cleaning the blender since the bottom blade isn't easily removable like the Ninja, which was my old blender, but It's *easier* to clear than the ninja. I didn't believe it would work at first, but the Vitamix dvd that came along with my purchase said to blend soapy water on high for about a minute or so and then just rinse and wipe clean. So yes, it's very easy to clean. Just get a long neck 'bottle' brush to scrub the bottom for stickier stuff like peanuts, sauce etc. Still 2 thumbs up!!
Pros: Healthy lifestyle, Good recipes, Size, Time-saver, Versatile, High quality, Long lasting, Easy to clean, Durable, Easy to use, Blend quality
I would recommend this to a friend!
Written by a customer while visiting vitamix.com
Customer Rating
2
Blade dull, motor gone in less than a year.
on June 30, 2015
Posted by: Frances
Vitamix has over-promised and undersold. We purchased this model around Nov 2014, and now (July 2015) the blade seems dull, food is getting stuck beneath the blade, and the motor just went. We are grateful for the 7 year warranty, but I am at the mercy of a non-responsive company, whom I contacted a week ago.
Pros: Power, Easy to use
Written by a customer while visiting vitamix.com
Posted by: Brian Sue
from New Mexico
Gender:Male
Verified Purchase:Yes
Within about a month of very basic use making smoothies from steamed veggies the blender broke. I’m now facing a repair and really regret this purchase.
Pros: Power
Written by a customer while visiting vitamix.com
Customer Rating
1
Can we exchange the vitamix for a better model?
on November 29, 2020
Posted by: Amba
from California
Gender:Female
Verified Purchase:Yes
we havent been able to use the vitamix at all. It doesnt blend or do things that are advertised.
Can we exchange it for a different and better model with presets?
Can we exchange it for a different and better model with presets?
Response from vitamix.comBy HHCC, December 5, 2020
Please give our customer care team a call at 1-800-848-2649 if you are interested in facilitating an exchange.
Written by a customer while visiting vitamix.com
Customer Rating
3
Nice, but.....
on January 13, 2017
Posted by: Always In The Kitchen
from Raleigh, NC, United States
Gender:Female
I bought this because I use my blender a lot for both dry and wet ingredients. I like to chop nuts, make flour, etc. However, in order to use it for dry ingredients, you have to purchase a dry blade for it. For the price, it should have come with it. I liked it but it didn't fully serve the needs of my lifestyle. I took it back and bought a cheaper brand that I could use for dry ingredients.
I would recommend this to a friend!
Written by a customer while visiting vitamix.com
Customer Rating
2
Extremely Underwhelming
on October 22, 2023
Posted by: Christina Ch
from St. Paul, MN
Gender:Female
I have been saving for a couple years to buy this blender and have now had this Vitamix for one week and tried it 5 times. 3 of the 5 times I had to remove all my contents and put everything in my old blender because this one was not working sufficiently. The 2 times it worked well was when I was blending soups that were very liquid-y. The quality of the blend was the same as if I had used my cheap immersion blender. There has been a smell of burning rubber each time because the blender does not latch into place on the base. Contents get stuck under the blades and are hard to get everything out and to clean. I plan to return this blender.
Response from vitamix.comBy Vitamix, October 25, 2023
Hi! Sometimes the machine may emit a burning odor and/or stop temporarily because its thermal protector sensed that the machine was about to overheat. If this occurs, we recommend turning the power switch off for up to 45 minutes, allowing the machine to cool down or reset. To avoid overheating your machine in the future, be sure to ramp the machine up to the highest speed within five seconds of turning it on to activate the cooling fan in the motor. We have also included some general blending tips below for your reference.
Check Your Speed
When starting the machine, make sure the Variable Speed Dial is turned to 1(or, the ‘Stop’ position). Turn the machine on and turn the Variable Speed Dial from 1 to the highest speed your Vitamix has within five seconds. The Vitamix machine performs best on High speed to pulverize food and process thick mixtures.
Check Your Quantity
When processing denser ingredients, like cooked potatoes, cooked rice, or cooked beans, this creates a heavier than normal load on the machine. You may want to consider reducing the food quantity placed in the container by half (depending on how much food you started with) as well as adding a bit of liquid.
Follow Order of Ingredients
Place ingredients into the container in the order listed in your Vitamix recipe. If working with your own recipe, start with a base of liquid (water, juice, milk), followed by softer ingredients (tofu, yogurt), then juicier fruits and vegetables (grapes, cucumbers), firmer fruits and vegetables (apples, carrots), frozen ingredients (frozen berries), and finally ice. If you use protein powders, they should follow the ice.
Use the Tamper
If ingredients are not freely circulating, the tamper can be used to improve the flow of food. While the machine is running and with the lid firmly in place, insert the tamper through the lid plug opening and begin working it in the four corners of the container. As the food travels around the side of the container, the tamper directs it right into the blades. If there is an air pocket around the blade, the tamper will release the air pocket and create a continuous flow of food through the blades.
If you are still having trouble after trying these tips, please call us at 1-800-848-2649 and we are happy to further assist.
Check Your Speed
When starting the machine, make sure the Variable Speed Dial is turned to 1(or, the ‘Stop’ position). Turn the machine on and turn the Variable Speed Dial from 1 to the highest speed your Vitamix has within five seconds. The Vitamix machine performs best on High speed to pulverize food and process thick mixtures.
Check Your Quantity
When processing denser ingredients, like cooked potatoes, cooked rice, or cooked beans, this creates a heavier than normal load on the machine. You may want to consider reducing the food quantity placed in the container by half (depending on how much food you started with) as well as adding a bit of liquid.
Follow Order of Ingredients
Place ingredients into the container in the order listed in your Vitamix recipe. If working with your own recipe, start with a base of liquid (water, juice, milk), followed by softer ingredients (tofu, yogurt), then juicier fruits and vegetables (grapes, cucumbers), firmer fruits and vegetables (apples, carrots), frozen ingredients (frozen berries), and finally ice. If you use protein powders, they should follow the ice.
Use the Tamper
If ingredients are not freely circulating, the tamper can be used to improve the flow of food. While the machine is running and with the lid firmly in place, insert the tamper through the lid plug opening and begin working it in the four corners of the container. As the food travels around the side of the container, the tamper directs it right into the blades. If there is an air pocket around the blade, the tamper will release the air pocket and create a continuous flow of food through the blades.
If you are still having trouble after trying these tips, please call us at 1-800-848-2649 and we are happy to further assist.
Written by a customer while visiting vitamix.com
Posted by: lews
from kansas city
Gender:Female
Verified Purchase:Yes
I thought that this would be the solution to my ninja problems, but it's not much better. rocks all over the counter, smokes, stinks, and screetches. Maybe its all the power. It does get the job done, but after a lot of hard work.
Response from vitamix.comBy HHCC, June 22, 2020
It is important to remember that all full-size Vitamix blenders are equipped with either a 2 or 2.2 horsepower motor, which moves the blades in the container at a high speed in order to pulverize the ingredients completely. On occasion during blending, especially with thicker mixtures like hummus, frozen desserts and nut butters, you may experience some excess movement/vibration from the motor base on your countertop. This is a result of the machine trying to move the blades through such a dense recipe at the same high speeds.
When this happens, the best thing to do is to first make sure you have your blender on the highest speed setting featured on that unit. Next, place your hand firmly on the lid of your container to steady it while you use your tamper to work the ingredients through the blades. This will help to create an easier flow of the ingredients in the container, which will also help to lessen the vibration. Please keep in mind that certain ingredients and recipes are thick or denser in nature, and some movement while blending is normal.
If you are still experiencing issues with your Vitamix, please give us a call at 1-800-848-2649 or you can contact us through our social media channels!
When this happens, the best thing to do is to first make sure you have your blender on the highest speed setting featured on that unit. Next, place your hand firmly on the lid of your container to steady it while you use your tamper to work the ingredients through the blades. This will help to create an easier flow of the ingredients in the container, which will also help to lessen the vibration. Please keep in mind that certain ingredients and recipes are thick or denser in nature, and some movement while blending is normal.
If you are still experiencing issues with your Vitamix, please give us a call at 1-800-848-2649 or you can contact us through our social media channels!
Written by a customer while visiting vitamix.com