Product stop working within two weeks of purchase service rep. Help, get it started.Currently.Still not working
Response from vitamix.comBy Vitamix, June 11, 2026
If your Vitamix shut down while blending, it is likely it temporarily overheated. Sometimes the machine may emit a burning odor and/or stop temporarily because its thermal protector sensed that the machine was close to overheating. If this occurs, we recommend turning the power switch off for up to 45 minutes, allowing the machine to cool down or reset. To avoid overheating your machine in the future, be sure to ramp the machine up to the highest speed within five seconds of turning it on to activate the cooling fan in the motor.
If you have not done so already, please try to power your Vitamix on today to see if it has regained power. If not, we suggest attempting to power the Vitamix on using an outlet in a different room, as this may sometimes be required to reset it.
If you’ve tried the above steps and your machine is still without power, please call us at 1-800-848-2649, so we can offer immediate assistance.
Everything people say about Vitamix is true. Absolutely the best blender. Amazing machine. So simple, yet so amazing. So efficient. I’m in love with this blender. I use it like twice a day at least.
Pros: Durability, Easy to use, Versatility, Product features, Power