Customer reviews from hp.com
HP - 711 DesignJet Printhead Replacement Kit, C1Q10A
Average customer rating
4.6 out of 5
4.6
(143 Reviews)
Open Ratings Snapshot
Rating breakdown 143 reviews
5 Stars
120
4 Stars
11
3 Stars
2
2 Stars
3
1 Star
7
91%of customers recommend this product. 
(
61 out of 67
)
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Customer Reviews for HP - 711 DesignJet Printhead Replacement Kit, C1Q10A
Customer Rating
3 out of 5
3
Havent installe, so can't really review.
on October 1, 2019
Posted by: Travis76
from San Antonio, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought it about a month ago, but haven't installed
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
711 Design Jet Printhead Replacement Kit
on August 15, 2019
Posted by: SusanLe
from Longwood Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our DesignJet printer stopped working. The screen prompted me to call HP. I did and was told that I needed a replacement kit. It was an easy fix, we ordered one and installed it the day it arrived (within 2 days) My experience with HP support was fast and easy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Easy, quick
on July 1, 2019
Posted by: Fixit3
from Leland, MS
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy online purchase, free one day shipping,. Easy installation,. Thanks
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Not Reliable
on March 18, 2019
Posted by: Anonymous
from Ft. Lauderdale, FL
Verified Purchase:Yes
I bought the replacement because the original messed up the color printing after just a few months. I didn't mind so much at that time because I normally just use the black ink. Until the printer stop printing. So I bought a new replacement kit last month. I was happy I can print again with my usual need for the black print. Until today part of my printing job would need to use colors, and that's the time I found out that the color printing is not working right. There are large and wide lines.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP is a great product
on March 2, 2019
Posted by: Plannow
from West Palm Beach, Fl
Verified Purchase:Yes
I needed a new printhead and the instructions to change it were simple. Works great!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
It works
on February 11, 2019
Posted by: One Sole Engineer
from Grand Rapids MI
Verified Purchase:Yes
What's to say if you get it, install it, and all your problems go away.
I would recommend this to a friend!
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Printhead replacement - SIMPLE
on February 9, 2019
Posted by: JW36
from Indiana
Verified Purchase:Yes
Replacing the printhead is very easy to remove existing and install new printhead.
5 years on the first printhead, but I was told, 3-4 years is the average on replacing the printhead.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (72) ratings-only reviews
Overall Customer Rating
4.7 out of 5
4.7
Would recommend? Yes
(
7  out of  7
)
Features
5 out of 5
5
Performance
5 out of 5
5
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