Customer reviews from hp.com
HP - 711 DesignJet Printhead Replacement Kit, C1Q10A
Average customer rating
4.7
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
116
4 Stars
11
3 Stars
2
2 Stars
3
1 Star
6
91%of customers recommend this product.
(
60 out of
66)
Customer Reviews for HP - 711 DesignJet Printhead Replacement Kit, C1Q10A
Posted by: Anonymous
from Ft. Lauderdale, FL
Verified Purchase:Yes
I bought the replacement because the original messed up the color printing after just a few months. I didn't mind so much at that time because I normally just use the black ink. Until the printer stop printing. So I bought a new replacement kit last month. I was happy I can print again with my usual need for the black print. Until today part of my printing job would need to use colors, and that's the time I found out that the color printing is not working right. There are large and wide lines.
No, I would not recommend this to a friend.
Features
2
Performance
2
Written by a customer while visiting hp.com
Posted by: RedRider63
from WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] While not overly obsessed with conspiracy theories; I find it hard to believe that my need to replace the printhead and cartridge set just after a problematic update from Windows 10 a bit suspect. Considering the cost of this item at about 25% of the original purchase price and printer just over a year old, the need is disappointing. HP has FAQ's addressing the update but if your into FAQ quagmires, Godspeed. I attempted updates to firmware and assoc. software to no avail. The product works now, however, my thought is that I should have not needed it in the first place.
Written by a customer while visiting hp.com
Posted by: KenMar
from New Jersey
Verified Purchase:Yes
Worked perfectly to fix my printer.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Cr8n
Verified Purchase:Yes
new printhead solved the problem.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Rhinelander WI
Verified Purchase:Yes
I’ve had my printer for 6 years and it works very well. However the printer head needs to be replaced every 2 years or so.
When the head is replaced, it prints like new.
My machine does not get a lot of use. I send out files to be printed for larger jobs.
I have been using HP plotters for over 30 years and have not had to replace heads like this in the past. I think they should last longer.
When the head is replaced, it prints like new.
My machine does not get a lot of use. I send out files to be printed for larger jobs.
I have been using HP plotters for over 30 years and have not had to replace heads like this in the past. I think they should last longer.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: JW36
from Indiana
Verified Purchase:Yes
Replacing the printhead is very easy to remove existing and install new printhead.
5 years on the first printhead, but I was told, 3-4 years is the average on replacing the printhead.
5 years on the first printhead, but I was told, 3-4 years is the average on replacing the printhead.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: One Sole Engineer
from Grand Rapids MI
Verified Purchase:Yes
What's to say if you get it, install it, and all your problems go away.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: Plannow
from West Palm Beach, Fl
Verified Purchase:Yes
I needed a new printhead and the instructions to change it were simple. Works great!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com