Customer reviews from hp.com
HP - 711 DesignJet Printhead Replacement Kit, C1Q10A
Average customer rating
4.6 out of 5
4.6
(143 Reviews)
Open Ratings Snapshot
Rating breakdown 143 reviews
5 Stars
120
4 Stars
11
3 Stars
2
2 Stars
3
1 Star
7
91%of customers recommend this product. 
(
61 out of 67
)
Best Buy Privacy Policy
Customer Reviews for HP - 711 DesignJet Printhead Replacement Kit, C1Q10A
Customer Rating
5 out of 5
5
Works perfectly
on March 16, 2022
Posted by: Tyler1846
from Tyler, Texas
Verified Purchase:Yes
Exactly what we needed to fix our T120. Works better than it has in a long time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
HP 711 DSJ Printhead Replacement Kit
on January 18, 2022
Posted by: PEC Engrs
from Warren, MI.
Verified Purchase:Yes
This kit is a piece of crap! It didn't work because it keeps saying the new cartridges that came in the kit were not new and partially empty! Now what do I do?
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Job!! Quick and Efficient
on December 14, 2021
Posted by: hminor
from Ohio
Verified Purchase:Yes
shipping was fast item was as described easy to install very pleased
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Easier than I was expecting
on October 29, 2021
Posted by: Architect in pa
from Annville, PA
Verified Purchase:Yes
I was worried I would have to buy a new plotter but gave this a try first. So glad I did!!! Worked perfectly and super easy just pop old out insert new seriously that easy. Printing back to normal.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
HP T520 Plotter Replacement Printhead
on September 26, 2021
Posted by: Rick44AAA
from Wisconsin
Verified Purchase:Yes
Replaced failing printhead with error message about 2 of the toner cartridges failing (even after replacing those cartridges).
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Easy and Functional
on September 9, 2021
Posted by: LaurLiz
Verified Purchase:Yes
Our plotter had stopped printing, and HP tech support recommended this item. It was so fast and simple to swap out, and now the plotter works perfectly again!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Colors do not print right
on August 26, 2021
Posted by: gabr
from Somerset, MA
Verified Purchase:Yes
after using it for a week the colors do not print right anymore
No, I would not recommend this to a friend.
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Saved me thousands of dollars!
on July 6, 2021
Posted by: kimberm
from NY
Verified Purchase:Yes
I was worried that I would need to replace my plotter. I phoned support and with troubleshooting determined that the printhead required replacement. Arrived in two days and replaced in 10 minutes - worked immediately!
I would recommend this to a friend!
Written by a customer while visiting hp.com
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