[This review was collected as part of a promotion.] Our DesignJet printer stopped working. The screen prompted me to call HP. I did and was told that I needed a replacement kit. It was an easy fix, we ordered one and installed it the day it arrived (within 2 days) My experience with HP support was fast and easy.
[This review was collected as part of a promotion.] This new print head made a big improvement in the quality of prints. Great instructions made it very simple to install.