Customer reviews from snowjoe.com
Snow Joe - Shovelution Snow Shovel with 20" Shovel Blade and Handle, SJ-SHLV20 - Blue
Average customer rating
4.6
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
131
4 Stars
25
3 Stars
13
2 Stars
1
1 Star
5
100%of customers recommend this product.
(
7 out of
7)
Customer Reviews for Snow Joe - Shovelution Snow Shovel with 20" Shovel Blade and Handle, SJ-SHLV20 - Blue
Posted by: ASHA
from Warrington, PA, United States
Verified Purchase:Yes
https://snowjoe.blob.core.windows.net/images/SJ-SHVL01-1.jpg
THE BEST SHOVEL. I AM 4' 11'' AND FOR ME THIS WAS PERFECT AND EASY TO USE DUE TO THE MIDDLE HANDLE AND EASY TO SHAKE OFF THE SNOW. THANKS
THE BEST SHOVEL. I AM 4' 11'' AND FOR ME THIS WAS PERFECT AND EASY TO USE DUE TO THE MIDDLE HANDLE AND EASY TO SHAKE OFF THE SNOW. THANKS
Written by a customer while visiting snowjoe.com
Posted by: startree
from Penn Valley, PA
Verified Purchase:Yes
Good shovel for saving your back, works well. I thought it would be awkward, but it was quit effective. The only thing I wish it had was some flare on the sides of the shovel to control pushing the snow. However, it work great for shoveling the snow.
Written by a customer while visiting snowjoe.com
Posted by: Adamski
Verified Purchase:Yes
The only bad thing about it is the aluminum edge on the blade of the shovel, is not rivetted like most of the shovels out there. The aluminum edge fell off on the third use. I tink I will have to put rivets through myeself.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Best Shovel ever
on December 12, 2019
Posted by: Ljbb
from Spring City PA
I have fibromyalgia and this shovel makes shoveling alot easier for me. My pain is minimal compared to using regular snow shovels which is a good thing for someone like me.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Back savor
on January 2, 2021
Posted by: Durt
from Michigan
Easy on the back, my go to shovel. Mine is a few years old and has a plastic scraper fastened with aluminum pop rivets. It's almost worn off already.
Written by a customer while visiting snowjoe.com
Posted by: Joey SnowJoe
from Thorndale PA
Verified Purchase:Yes
Works great...hasn’t snowed since I bought it. lol
Written by a customer while visiting snowjoe.com
Customer Rating
5
The SNOWJOE to the rescue . . . .
on February 1, 2026
Posted by: Snowed in No Mo
Ok, so this is a LIFE-SAVER !!!!! For anyone that has some age, this is wonderful. It is an absolutely back saver. My arms and shoulders were sore but my back was fine .... I'll take that everyday, all day! First of all, this is a well made shovel. It's solid and has a good blade. It lifts a lot more than it probably should. And then you add the "extra" handle and it's a game changer. We put it to use during this 2026 East Coast Storm and it really made a noticeable difference. I like this so much, I clean it and store it indoors because I want to make sure it last until next season. As far as 'gadgets' go, this is an absolutely KEEPER!!!
Many thanks.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, February 3, 2026
Dear Valued Customer,
Thank you so much for your enthusiastic feedback! We’re thrilled to hear that the Snow Joe Shovelution Strain-Reducing Snow Shovel has been such a lifesaver for you, especially during the 2026 East Coast Storm. It’s fantastic to know that it helped protect your back while still allowing you to clear snow efficiently, even when your arms and shoulders were sore.
We designed the Shovelution to be durable, well-made, and ergonomically effective, so it’s incredibly rewarding to hear that its solid construction, efficient blade, and extra handle made such a noticeable difference. We also appreciate your care in cleaning and storing it indoors—it’s this kind of attention that helps ensure your shovel lasts for many seasons to come.
Your description of it as an “absolutely KEEPER” truly makes our day! Thank you for choosing Shop Joe and for sharing your experience. We’re delighted that our shovel made your snow removal tasks easier, safer, and more enjoyable, and we hope it continues to do so for many winters ahead.
Thank you so much for your enthusiastic feedback! We’re thrilled to hear that the Snow Joe Shovelution Strain-Reducing Snow Shovel has been such a lifesaver for you, especially during the 2026 East Coast Storm. It’s fantastic to know that it helped protect your back while still allowing you to clear snow efficiently, even when your arms and shoulders were sore.
We designed the Shovelution to be durable, well-made, and ergonomically effective, so it’s incredibly rewarding to hear that its solid construction, efficient blade, and extra handle made such a noticeable difference. We also appreciate your care in cleaning and storing it indoors—it’s this kind of attention that helps ensure your shovel lasts for many seasons to come.
Your description of it as an “absolutely KEEPER” truly makes our day! Thank you for choosing Shop Joe and for sharing your experience. We’re delighted that our shovel made your snow removal tasks easier, safer, and more enjoyable, and we hope it continues to do so for many winters ahead.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Extra handle strap broke off
on February 25, 2026
Posted by: Tommy Bklyn
from Lancaster, Massachusetts
I’ve had my shovel for a couple of years and unfortunately, today the additional handle that is flexible broke off where it connects to the pole. Wondering if I can order this handle with the metal strap?
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, February 27, 2026
Hello Tommy,
Thank you for your detailed feedback.
We sincerely apologize for what happened with the additional handle on your Snow Joe Shovelution Strain-Reducing Snow Shovel. We understand how inconvenient it must be to have the flexible support handle break after extended use, especially when it is an important feature designed to reduce strain and improve comfort.
After carefully checking, we regret to inform you that the specific replacement part you are inquiring about—the additional handle with the metal strap—is not available and is not sold separately. We truly apologize for this instance and for any frustration or inconvenience this may cause.
Please know that we greatly value your feedback, as it helps us identify areas for improvement in product design, product quality, parts availability, and overall customer service. Your comments will be shared with our team for review and consideration in future improvements.
If there is anything else we may assist you with, please feel free to contact our Customer Support team at our toll-free number, 1-866-225-9723, Monday through Saturday from 10:00 AM to 6:00 PM EST. We are always happy to help.
Thank you again for taking the time to share your experience.
Thank you for your detailed feedback.
We sincerely apologize for what happened with the additional handle on your Snow Joe Shovelution Strain-Reducing Snow Shovel. We understand how inconvenient it must be to have the flexible support handle break after extended use, especially when it is an important feature designed to reduce strain and improve comfort.
After carefully checking, we regret to inform you that the specific replacement part you are inquiring about—the additional handle with the metal strap—is not available and is not sold separately. We truly apologize for this instance and for any frustration or inconvenience this may cause.
Please know that we greatly value your feedback, as it helps us identify areas for improvement in product design, product quality, parts availability, and overall customer service. Your comments will be shared with our team for review and consideration in future improvements.
If there is anything else we may assist you with, please feel free to contact our Customer Support team at our toll-free number, 1-866-225-9723, Monday through Saturday from 10:00 AM to 6:00 PM EST. We are always happy to help.
Thank you again for taking the time to share your experience.
Written by a customer while visiting snowjoe.com