Customer reviews from snowjoe.com
Snow Joe - Shovelution Snow Shovel with 20" Shovel Blade and Handle, SJ-SHLV20 - Blue
Average customer rating
4.6
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
130
4 Stars
25
3 Stars
13
2 Stars
1
1 Star
6
100%of customers recommend this product.
(
7 out of
7)
Customer Reviews for Snow Joe - Shovelution Snow Shovel with 20" Shovel Blade and Handle, SJ-SHLV20 - Blue
Customer Rating
5
Best snow shovel ever.
on March 3, 2023
Posted by: Pony
from New Hampshire
My brother sent me one for Christmas 7-8 years ago. It's still going strong and we have an 8-14" storm coming in tonight. I am now 70 and still shoveling
Written by a customer while visiting snowjoe.com
Customer Rating
3
Needs longer handle options!
on December 27, 2022
Posted by: Michele in Ohio
from Ohio
The design and idea are great, it worked just fine shoveling the tops off of deep snow drifts but when shoveling snow on the ground, I still had to bend over.
The handles are too short for taller guys.
The handles are too short for taller guys.
They need to offer the center section of the handle in an extended version, with a longer main tube section and a longer spring-steel handle. This could be installed onto either the 20" or 18" shovels and would raise up both D-handles.
The website can be confusing, as for SHLV01 they list it as a 41.3" handle, while for SHLV20 they list it as a 50" handle... these shovels are the SAME length!
The problem is consistency on the web site... SHLV01 has both handle length and assembled length spec available. SHLV20 only has handle length, no assembled length spec.
Both use a 41.3" handle, both are 50" assembled length, and both will be too short if you're taller.
The problem is consistency on the web site... SHLV01 has both handle length and assembled length spec available. SHLV20 only has handle length, no assembled length spec.
Both use a 41.3" handle, both are 50" assembled length, and both will be too short if you're taller.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, December 29, 2022
Dear Valued Customer,
Thank you for taking the time to provide feedback on this product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Our toll-free number is 866-766-9563 (Monday through Friday from 8am-8pm EST, Saturday and Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Service Team
Snow Joe + Sun Joe
Thank you for taking the time to provide feedback on this product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Our toll-free number is 866-766-9563 (Monday through Friday from 8am-8pm EST, Saturday and Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5
Love the Shovel - One suggestion for Improvement
on December 23, 2022
Posted by: DarylC
from Richland, Washington
Absolutely love the Snow Joe shovel. I have the 18" shovel and it works very well for my needs. I am 5'8" tall and the two handles are positioned very well for me to use. No strain at all and I was able to shovel 4" of new snow from my three car driveway and the sidewalk in front of my house in the same time that my neighbor was able to shovel just their front sidewalk. So, it easy to use and faster than using other snow shovels. I think I was able to maintain a faster rate due to the reduced stress on my body. Not bad, since I am 71 years old and my neighbor is still in their 40's. I do have a suggestion for improvement of the aluminum blade on the shovel. The blade is just pressed onto the plastic shovel without any adhesive holding the aluminum blade in place. I noticed that this was likely a weak spot in the shovel design. So, I carefully removed the aluminum blade, squeezed a bead of silicone sealant into the entire slot in the aluminum blade, and then reinstalled the blade onto the plastic part of the shovel. If you do this step, remember to let the shovel set for about 24 hours before you use it to let the silicone cure.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Great Snow Shovel
on October 10, 2022
Posted by: RobRog
from Connnecticut
Excellent shovel and easy to use. Actually saved my back from getting sore and made shoveling & slinging snow easy.
One complaint about the shovel is the wear strip after one season is worn out completely and can't replace.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, October 11, 2022
Dear Valued Customer,
Thank you for taking the time out of your day, to provide feedback on this product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Thank you for taking the time out of your day, to provide feedback on this product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5
SAVES MY BACK
on August 9, 2022
Posted by: KOBR
from FAIRPORT, NY
I have used this shovel for at least 2 snow years now and absolutely love it! With 2 handles I do not feel the pull on my bad back, easy to lift and throw. My only hovel!
Written by a customer while visiting snowjoe.com
Customer Rating
1
EDGE BLADE CAME OFF FIRST TIME I USED IT
on January 24, 2022
Posted by: BRUCE BARNJUM
from ALLIANCE, OHIO
I THOUGHT THIS SHOVEL WAS WELL DESIGNED WHRN I BOUGHT IT. UNFORTUNATLY THE DESIGN AND DURABILITY OF THE METAL EDGE BLADE DID NOT HOLD UP AFTER ONE HOUR OF SHOVELING. IT CAME OFF AND IS BURRIED IN A BIG SNOW PILE AROUND MY DRIVEWAY. VERY DISSAPOINTED.WHAT IS EQUALY DISSAPOINTING IS THE FACT THAT I TRIED TO CALL THEM AND WAS ON HOLD FOR 45 MINUTES BEFORE I HUNG UP AND DID NOT SPEAK TO A REPRESENTATIVE.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, April 5, 2022
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 ( Monday through Sunday from 8 am to 8 pm EST,) You can also send us an email via Help@snowjoe.com We promise to do our best to make sure you are satisfied 100%.
Written by a customer while visiting snowjoe.com
Customer Rating
5
BEST! shovel ever!
on January 23, 2022
Posted by: TammyfromMaine
from Maine, USA
So comfortable and easy to use. I bought on and fell in love! I then had to order a spare for me and one for my neighbor! You wont regret purchase!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Where has this shovel been all my life?
on January 17, 2022
Posted by: netshopper
from upstate NY
Of the many, many shovels I've used over the years, this is the one I'd buy again. In the past, I've been a sucker for so-called "ergonomic" shovels, and this is the only one that has exceeded my hopes. The Shovelution really is different, for comfort and efficiency. To my surprise, the springy secondary handle works equally well for users of different heights. I cleared a wet, heavy snowfall this morning, with no discomfort. That's a first. I still don't love shoveling, but I like this shovel very much.
Written by a customer while visiting snowjoe.com