Customer reviews from snowjoe.com
Snow Joe - Shovelution Snow Shovel with 20" Shovel Blade and Handle, SJ-SHLV20 - Blue
Average customer rating
4.6
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
131
4 Stars
25
3 Stars
13
2 Stars
1
1 Star
5
100%of customers recommend this product.
(
7 out of
7)
Customer Reviews for Snow Joe - Shovelution Snow Shovel with 20" Shovel Blade and Handle, SJ-SHLV20 - Blue
Customer Rating
4
Really DOES SAVE my back!
on January 18, 2024
Posted by: tagreg
from Caldwell, ID
I HONESTLY really LOVE my Snow Joe shovel with its extra handle, and it REALLY DOES "save my back" (as I'm 76 years old). The one THING that I wish they would improve upon is the fact that the aluminum wear strip (cutting blade) seems to GRAB or STICK when I reach the concrete level of my driveway. I know it would cost more, but my suspicion is that a STAINLESS STEEL wear strip wouldn't do this, and I personally would be willing to PAY MORE for one with that.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Sure to fail when you need it most!
on January 26, 2026
Posted by: SnowJoke
from New York, NY
Absolute trash excuse for a shovel. Come to the first snow storm with a hint of ice and it completely shatters. The plastic is flimsy and the metal strip at the bottom is completely for show. Don’t waste your time or money on this piece of junk.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, January 26, 2026
Dear Valued Customer,
We’re very sorry to hear about your experience with the Snow Joe Shovelution Strain-Reducing Snow Shovel. We understand how frustrating it can be when a product does not perform as expected, especially during a snowstorm. Your feedback regarding the durability of the shovel is important to us, as it helps our team identify areas for potential improvement in product design and quality.
Please reach out to our customer support team, and we will be more than happy to assist you further. You can contact us at our toll-free number, 1-866-225-9723, available Monday through Saturday from 10 AM–6 PM EST.
We appreciate you bringing this matter to our attention.
We’re very sorry to hear about your experience with the Snow Joe Shovelution Strain-Reducing Snow Shovel. We understand how frustrating it can be when a product does not perform as expected, especially during a snowstorm. Your feedback regarding the durability of the shovel is important to us, as it helps our team identify areas for potential improvement in product design and quality.
Please reach out to our customer support team, and we will be more than happy to assist you further. You can contact us at our toll-free number, 1-866-225-9723, available Monday through Saturday from 10 AM–6 PM EST.
We appreciate you bringing this matter to our attention.
Written by a customer while visiting snowjoe.com
Posted by: Krista
from Belleville, Ontario
Verified Purchase:Yes
[This review was collected as part of a promotion.] This shovel is to small, wish it was wider. We have big wide driveway takes a lot of passes with it.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Snow shovel aluminum strip
on November 20, 2024
Posted by: Anonymous
from Minneapolis, MN
Missing part, the aluminum strip was miss and can't complete the assembly of the shovel, without that it will deteriorate fast.
Written by a customer while visiting snowjoe.com
Customer Rating
1
on November 29, 2024
Posted by: HOWEY
GREAT FOR THE BACK. BOUGHT 2 SHOVALS. 1st ONE BROKE AT SPRING JOINT AND BLADE PROTECTOR FELL OFF. 2nd SHOVAL UPGRADED TO PLASTIC BLADE ,WITCH CRACKED DOWN THE MIDDLE.
Written by a customer while visiting snowjoe.com
Posted by: Mr Smooth
Gender:Male
Verified Purchase:Yes
I live in Pittsburgh, PA and although I received the shovel earlier in January, this morning, 1/30/17, was the first opportunity to use it on a light snow. It seems to work fine, but I suppose usage under a heavier snowfall will be more telling, not that I am looking forward to that! It was a very cold morning, around 25 degrees, and the snow stuck to the shovel. I wonder if spraying the shovel with silicone spray alleviate this situation without damaging the shovel itself.
Pros: Easy To Use, Easy to store, Lightweight, Easy to assemble
I would recommend this to a friend!
Written by a customer while visiting snowjoe.com
Posted by: Ole Dawg
from West Chester, Ohio
Verified Purchase:Yes
See Title.....however, the “primary” shaft is a bit too short.
I am just over 5’ 10”.
Also the “primary” shaft could/should swivel via the lower
handle grip, and that lower grip could/should be “adjustable”, up or down to accommodate user physical
uniqueness.
I am just over 5’ 10”.
Also the “primary” shaft could/should swivel via the lower
handle grip, and that lower grip could/should be “adjustable”, up or down to accommodate user physical
uniqueness.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Good Shovel ..however
on February 20, 2019
Posted by: KOPDINK
from King of Prussia, PA
I purchased this shovel last year. Great for the back. It did take some getting used to. The only issue is that the first time I tried to use it this year (actually earlier today) the metal blade fell off. Its somewhere in the snow. Luckily it will be 50 degrees tomorrow. Hopefully I will find the blade before it gets stepped on. The blade obviously needs to be attached better
Written by a customer while visiting snowjoe.com