Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.3
(950 Reviews)
Rating breakdown 950 reviews
5 Stars
654
4 Stars
143
3 Stars
43
2 Stars
28
1 Star
82
89%of customers recommend this product.
(
682 out of
768)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Posted by: Banister
from NC
Verified Purchase:Yes
Outstanding trimmer by Greenworks with the shoulder strap it helps greatly in balancing the trimer slight bump tap and line comes to length plenty of battery power for our 1/3 of acre.
Written by a customer while visiting greenworkstools.com
Posted by: SFC B
from Nitro, WV
Verified Purchase:Yes
Perfect replacement. Put it on and finished weed eating my yard.
Written by a customer while visiting greenworkstools.com
Posted by: Derek88
from Spokane, wa
Gender:Male
Verified Purchase:Yes
I bought this specifically to be able to attach other cutter heads, and had no problem doing so. It works great, and the attachments work easily. Only issue is the battery. If you are planning on using any other battery, don't. They apparently all make small changes so they won't fit each other. Very frustrating. Same size, just put the groves in a slightly different spot so they are not interchangeable. Only their 80V will apparently fit.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
PRO 80V BRUSHLESS 16" STRING TRIMMER
on August 28, 2022
Posted by: Mahnaz Tajik
from Silver Spring Maryland
Gender:Female
Will this work with PRO 80V BRUSHLESS 16" STRING TRIMMER ?
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, August 29, 2022
Hello Mahnaz Tajik,
Thank you for taking the time to reach out to Greenworks! Our 80V 16" string trimmers features a Load n' Go trimmer head. Any products featuring this head do not have replacement pre-wound spool as they are designed for quick reloads in seconds! Below is a video to assist you in rewinding the line.
https://www.youtube.com/watch?v=JKp9h3LKt3U
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for taking the time to reach out to Greenworks! Our 80V 16" string trimmers features a Load n' Go trimmer head. Any products featuring this head do not have replacement pre-wound spool as they are designed for quick reloads in seconds! Below is a video to assist you in rewinding the line.
https://www.youtube.com/watch?v=JKp9h3LKt3U
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: Misris
Verified Purchase:Yes
This spool cover us much easier to maneuver than the original.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Problems with frozen head.
on August 25, 2022
Posted by: Meevans5322
Gender:Male
Most features were great, but very heavy, and now the motor is frozen. It just buzzes
I have only had this for my 2nd season and disappointed
I have only had this for my 2nd season and disappointed
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, August 29, 2022
Hello Meevans5322,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Written by a customer while visiting greenworkstools.com
Posted by: Gary No
Verified Purchase:Yes
Fine. Not as powerful as has but did the job for me.
Written by a customer while visiting greenworkstools.com
Posted by: Rumple Stilskin
from S. MS
Gender:Male
Verified Purchase:Yes
Works great. Plenty of power. I'll be purchasing more 80 volt equipment from Greenworks.
Tired of that troublesome lower voltage junk from a different manufacturer.
Tired of that troublesome lower voltage junk from a different manufacturer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com