Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.3
(950 Reviews)
Rating breakdown 950 reviews
5 Stars
654
4 Stars
143
3 Stars
43
2 Stars
28
1 Star
82
89%of customers recommend this product.
(
682 out of
768)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Posted by: Kenny K
from Dallas Tx
Verified Purchase:Yes
Powerful with long lasting battery. Equal to my gas powered trimmer. Very happy with performance.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not always a replacement like they said it would be
on September 24, 2022
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Very disappointed with the outcome of this purchase. It was supposed to be a direct replacement for my 40V Kobalt trimmer. It did not fit, and when I considered returning it, there would be a net expense to me. Never again!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 26, 2022
Hello Tim Swanson,
Thank you for your feedback. We sorry to hear the part was not compatible with your string trimmer. We kindly recommend contacting Kobalt directly for inquiries on replacement parts to ensure that you purchase the correct parts for your string trimmer.
Thank you for your feedback. We sorry to hear the part was not compatible with your string trimmer. We kindly recommend contacting Kobalt directly for inquiries on replacement parts to ensure that you purchase the correct parts for your string trimmer.
Written by a customer while visiting greenworkstools.com
Posted by: Satis
Verified Purchase:Yes
The original spool broke within the first month, the replacement spool looks to be made better, used it several times holding up well
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Frustrated
on September 23, 2022
Posted by: Maryjean
from Oregon
Gender:Female
I’ve been happy with my 48v duel battery trimmer. Until I had to replace the trimmer string. I’ve ordered 3 different ones non of them fit… why do you have to make sooo many?
Written by a customer while visiting greenworkstools.com
Posted by: Tyler A
from Orangevale, CA
Gender:Male
Verified Purchase:Yes
Such a great product and addition to my Greenworks 80v mower and blower. I love that the speed of the motor is adjustable during use and not just an “on/off”.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Maryj
from Oregon
Verified Purchase:Yes
It didn’t fit my trimmer. It’s the 3rd one I have purchased. I’m beyond frustrated
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 9, 2022
Hello Maryj,
Thank you for taking the time to review our product. We’re sorry to hear about this event, and we understand it can be frustrating when the part ordered doesn't fit. We urge you to contact our customer care at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with finding the right part for your trimmer.
We appreciate you bringing this to our attention and look forward to making it right!
Thank you for taking the time to review our product. We’re sorry to hear about this event, and we understand it can be frustrating when the part ordered doesn't fit. We urge you to contact our customer care at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with finding the right part for your trimmer.
We appreciate you bringing this to our attention and look forward to making it right!
Written by a customer while visiting greenworkstools.com
Posted by: Roosevelt
from Pa
Gender:Male
Verified Purchase:Yes
Hi my weed whack and blower are the best tool i have brought in a while, and I am happy that I can get replacement parts that are the right parts .
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Still hasn't run out of juice!
on September 4, 2022
Posted by: Jay Y
from Atlanta. GA
Gender:Male
I'm a guy who likes to tinker on small engines as a hobby. And I drive a diesel. So I would be the last guy to go electric. But a buddy let me try his 80v string trimmer and wow -- now I'll never go back!
I'm thrilled with the ease of use. Zero prep time, just start cutting. It cuts the total job time in half. And the battery life is amazing. I can do 3 full trims and still don't need to charge it. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com