Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.3
(950 Reviews)
Rating breakdown 950 reviews
5 Stars
654
4 Stars
143
3 Stars
43
2 Stars
28
1 Star
82
89%of customers recommend this product.
(
682 out of
768)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
3
A Greenwork-in-progress.
on June 7, 2024
Posted by: stevadore
from Bucks County
Gender:Male
Motor and battery are good. Cutting head should be adjustabletor the correct angle depending on the job.
"Load-and-go" is not effortless; turning the spool is difficult and somewhat painful without gloves.
"Load-and-go" is not effortless; turning the spool is difficult and somewhat painful without gloves.
Pros: Quiet, Environmentally Safe
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, June 10, 2024
Hello stevadore,
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need.
Should you have any further questions or warranty needs, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need.
Should you have any further questions or warranty needs, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Received but missing parts….
on June 4, 2024
Posted by: ME66
from Ohio
Gender:Male
[This review was collected as part of a promotion.] When the item arrived it was missing the handle and a few bolts. Used the handle from my old one along with some bolts and bought 1 bolt at the hardware store. Seems to work great now after a bit of repair. It was a remanufactured one so I didn’t mind improvising…..
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, June 5, 2024
Hello ME66.
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We are happy to hear you were able to use parts from your previous machine however, we would like to send you the missing parts for your String Trimmer. Please reach out to our Customer Experience Team at 1-888-909-6757 (1-888-90WORKS) or start a Live Chat on www.greenowrkstools.com.
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We are happy to hear you were able to use parts from your previous machine however, we would like to send you the missing parts for your String Trimmer. Please reach out to our Customer Experience Team at 1-888-909-6757 (1-888-90WORKS) or start a Live Chat on www.greenowrkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Rugged and gets the job done
on June 2, 2024
Posted by: Steeber
from Gastonia, NC
Gender:Male
[This review was collected as part of a promotion.] I bought this to replace another battery-powered brand that was no longer supported. I've used it quite a bit, and it has never failed me. The battery and charger are still working and I believe Greenworks will keep them in their inventory as they are real workhorse. The unit keeps a charge, and I can easily trim my 1/3 acre lot on one charge. I also have a Greenworks hedge trimmer and leaf blower. All batteries are interchangeable. I planned it that way.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great performance
on June 2, 2024
Posted by: Paul2698
from Springfield, VA
[This review was collected as part of a promotion.] I bought this after returned the Ryobi 40v one, it’s way better since I own it.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
great power
on May 30, 2024
Posted by: mdbreeze
from Grand Rapids MI
Gender:Male
[This review was collected as part of a promotion.] I just got his as part of a combo pack with mower and trimmer. It seems to have a ton of power although it is bigger and heavier than my 40v blower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
16' Brushless String Trimmer
on May 29, 2024
Posted by: Glenn A
from Missoula MT
Gender:Male
[This review was collected as part of a promotion.] The trimmer works very well. Feeding the string into the trimmer head can be a bit challenging.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Raw power
on May 24, 2024
Posted by: Mike 21
This is the first battery powered tool for which I asked myself - is this too much power for a person to have access to? Incredible.
Pros: Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Can’t Get Enough Greenworks Tools
on May 23, 2024
Posted by: Boweevil
This string trimmer was the first Greenworks tool I purchased over a couple of years ago. I was so pleased with its service that I have since purchased a chainsaw, leaf blower, hedge trimmer and tiller. All tools work seamlessly with the same batteries. So wonderful to have things that are always ready to go. No problems with stale gas or gummed up carburetors. Whole lot lighter than gas counterparts as well.
Written by a customer while visiting greenworkstools.com