Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.3
(950 Reviews)
Rating breakdown 950 reviews
5 Stars
654
4 Stars
143
3 Stars
43
2 Stars
28
1 Star
82
89%of customers recommend this product.
(
682 out of
768)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
5
Great Trimmer
on July 4, 2024
Posted by: DIY70s
from Los Angeles, CA
Gender:Female
[This review was collected as part of a promotion.] Great machine ! Poweful, easy operate and not heavy with battery for older woman.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
String trimmer and leaf blower
on July 3, 2024
Posted by: Rllan99
from Athens, GA
Gender:Male
[This review was collected as part of a promotion.] I liked the string trimmer so much that I ordered the leaf blower. Both work well and are easy to use. I’m a satisfied customer!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Trimmer
on July 3, 2024
Posted by: javigne
from Vermont
Gender:Male
[This review was collected as part of a promotion.] Just got my timmer, easy to put together and tons of power. Would recommend it to anyone.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Outperformed my expectations
on July 3, 2024
Posted by: Wildboar
from Lebanon PA
Gender:Male
[This review was collected as part of a promotion.] Wasn’t sure what to expect since it only had a 2 amp battery. I only have a 1/4 acre but it needs trimmed all around the border and I trim for the neighbors who don’t have a string trimmer. So far I’ve used it 3 times and still have power for another outing with it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome power!
on July 3, 2024
Posted by: Cowboy 6
from Asheville, NC
Gender:Male
[This review was collected as part of a promotion.] I didn't think a battery powered trimmer would work this well. It was amazing! I'll never buy a gas powered trimmer again. This machine exceeded my expectations 10 fold.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great tool, my first experience with an electric trimmer and I love it.
on July 2, 2024
Posted by: My bud
from LA, California
Gender:Male
[This review was collected as part of a promotion.] I purchased this tool a few weeks ago and it has made yardwork easier.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Get a Different String Trimmer
on July 1, 2024
Posted by: Colorado Bill
I've had the trimmer for a little over a year and I've always had a problem with the string breaking internally so I have to take the head off and rethread the string. Now it also won't feed using the bump. Essentially worthless.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 3, 2024
Hello Colorado Bill
Trimmer line breaks for a variety of reasons. Make sure you’re following your trimmer’s specific guidelines. Using the full length of the line will cause the line will break off, the only part of the trimmer that does any of the work is the very tip of the line.
Another reason the line breaks often, if the trimmer touches an object such as the concrete walk or a tree or anything else too close to the head itself, then the line will break off and slip back into the head assembly, causing the user to take apart and restring. Also trying to cut weeds that are very thick and fast will cause the weeds to get in too far into the line and that will also break the line. Just make sure that you move very slowly when cutting large weeds. It will get you done much faster.
Lastly, make sure that you feed the line out often, waiting to feed the line out until it is too short, will also cause problems. We hope this will help you to solve your problem and you will have a more enjoyable user experience.
Should you have any further questions or warranty needs, contact us through chatbot on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Trimmer line breaks for a variety of reasons. Make sure you’re following your trimmer’s specific guidelines. Using the full length of the line will cause the line will break off, the only part of the trimmer that does any of the work is the very tip of the line.
Another reason the line breaks often, if the trimmer touches an object such as the concrete walk or a tree or anything else too close to the head itself, then the line will break off and slip back into the head assembly, causing the user to take apart and restring. Also trying to cut weeds that are very thick and fast will cause the weeds to get in too far into the line and that will also break the line. Just make sure that you move very slowly when cutting large weeds. It will get you done much faster.
Lastly, make sure that you feed the line out often, waiting to feed the line out until it is too short, will also cause problems. We hope this will help you to solve your problem and you will have a more enjoyable user experience.
Should you have any further questions or warranty needs, contact us through chatbot on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good
on July 1, 2024
Posted by: Abey
from New york
Gender:Male
[This review was collected as part of a promotion.] I like it this product but with the 80 volt battery It's too heavy.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com