Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.3
(950 Reviews)
Rating breakdown 950 reviews
5 Stars
654
4 Stars
143
3 Stars
43
2 Stars
28
1 Star
82
89%of customers recommend this product.
(
682 out of
768)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Posted by: Falcon14
from Hawk Valley, Pennsylvania
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The lifespan of this unit is inferior at best. Maybe the design materials could be more robust. And at the price point it is they ought to be !!
Pros: Convenient
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, July 8, 2024
Hello Falcon14.
Thank you for taking the time to share your experience. We are sorry you felt the cost was more than expected. Working hard in the garden is all part of the pleasure. However, it also means your tools need to work hard as well. This leads to wear and tear on trimmer parts. We do recommend having spare parts knob and trimmer line to help make regular maintenance easier.
Greenworks Tools offers commonly purchased replacement parts such as batteries, chargers chains/bars, spools, trimmer line, and mower blades directly through our site here:
https://www.greenworkstools.com/collections/accessories
For other replacement part options not listed on the website please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us 1-888-909-6757 (1-888-90WORKS) for assistance.
Thank you for taking the time to share your experience. We are sorry you felt the cost was more than expected. Working hard in the garden is all part of the pleasure. However, it also means your tools need to work hard as well. This leads to wear and tear on trimmer parts. We do recommend having spare parts knob and trimmer line to help make regular maintenance easier.
Greenworks Tools offers commonly purchased replacement parts such as batteries, chargers chains/bars, spools, trimmer line, and mower blades directly through our site here:
https://www.greenworkstools.com/collections/accessories
For other replacement part options not listed on the website please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us 1-888-909-6757 (1-888-90WORKS) for assistance.
Written by a customer while visiting greenworkstools.com
Posted by: Joyce D.
from Delaware
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great tool! Has all the get up and go for our acre and a half. Wish you offered link to add on's for this particular tool. I would have purchased an extra battery.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: ross in texas
from texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've owned a 60v Greenworks weedeater for years. It was my first of many cordless Greenworks tools I've purchased - leaf blower, edger, chainsaw, and this year a lawn mower. The covering for my weedeater head, after years of use, broke. So I ordered a new part. easy to install and replace. Works great. I recommend the part.
Pros: Easy to Use
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: rwb50
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good, but it could come with sidewalk edger wheels on it
Pros: Convenient, Easy to Use, Quiet, Durable, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Posted by: Roy111
from Oregon
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well but a litttle heavy. Also did not come with shoulder strap
Pros: Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: P Taylor
from Oakland, TN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This weed eater packs a lot of power and is super easy to use. No more dealing with gas and fighting to get the weed eater to crank.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: William Russell
from Coast of North Carolina
Gender:Male
Verified Purchase:Yes
Hard working cutter but not that easy to refill the spool!
Pros: Easy to Use, Quiet, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: kramm
Verified Purchase:Yes
[This review was collected as part of a promotion.] ITEM JUST AS DESCRIBED, item as decribed, just as described
Pros: Easy to Use
Written by a customer while visiting greenworkstools.com