Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.3
(950 Reviews)
Rating breakdown 950 reviews
5 Stars
654
4 Stars
143
3 Stars
43
2 Stars
28
1 Star
82
89%of customers recommend this product.
(
682 out of
768)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Posted by: T Leathers
from Kcmo
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great and is just as good as my old gas weed eater
Pros: Convenient, Easy to Use, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Posted by: Matt G.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wasn’t sure about purchasing a “renewed” piece of lawn equipment but rolled the dice and rally glad I did. Works perfectly just like all my other Greenworks Tools. And saved a bunch too!!!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Posted by: Mary C
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect fit, good quality! Thank you! Mine was lost somehow.
Written by a customer while visiting greenworkstools.com
Posted by: Jimmy J
from Tx
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This item works great. Has plenty of battery power to get my yard done Stores easily. I couldn’t be happier with this purchase.
Pros: Convenient, Easy to Use, Quiet, Durable, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Posted by: Fitz357
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hard to tell it was renewed! Runs great just as much power as a gas machine.
Written by a customer while visiting greenworkstools.com
Posted by: JTAt
from Casper, WY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This trimmer is better than its gas version competitor. I love how easy it is to grab this trimmer and go. It has the power you need to tackle thick brush or to just keep the yard edges clean and tidy.
Pros: Convenient, Cost-Saver, Easy to Use, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Safety Trigger Failure
on July 10, 2024
Posted by: Troy777
from Lake Stevens, Wa.
Gender:Male
I bought this last spring because I have several other greenworks products that do a great job. Unfortunately this 13 inch trimmer has an issue with the safety trigger mechanism. I have had to depress the safety just right for some time and often times had to cycle the battery in and out to get it work. It has quit intermittently over the last couple of months. This weekend it finally quit working. Very disappointing.
Pros: Cost-Saver
Response from greenworkstools.comBy Greenworks, July 11, 2024
Hello Troy777.
Thank you for your feedback. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. We would be interested in hearing more about your concerns. To discuss with our team further we urge you to start a Live Chat or call us at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking with you, so we can find a solution.
Thank you for your feedback. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. We would be interested in hearing more about your concerns. To discuss with our team further we urge you to start a Live Chat or call us at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking with you, so we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
The best weed eater I have ever used!
on July 10, 2024
Posted by: K deal
from Wise, va
Gender:Male
[This review was collected as part of a promotion.] My buddy let me borrow his when my weed eater quit and I was skeptical at first but the power behind this thing is insane. It just feels good in your hand weight, comfortable to hold, and the cut is amazing.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com