Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.5
(537 Reviews)
Rating breakdown 537 reviews
5 Stars
387
4 Stars
88
3 Stars
21
2 Stars
12
1 Star
29
93%of customers recommend this product.
(
413 out of
445)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
2
Its alright
on August 14, 2021
Posted by: ak17
from utah
Gender:Male
The trimmer itself is okay. It does what it is supposed to. My complaint is with the design of the handle. Anytime I need to readjust the handle, I need to go find a phillips screwdriver. It would have been a better design to put a knob to tighten up the handle. Also, this doesn't have variable speed while other competitors offer that feature for similar price range.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , August 17, 2021
Hello there,
Thank you for your review. We're glad to hear you're overall satisfied with the unit. We're sorry to hear about the inconvenience you're having of having to unscrew the auxiliary handle to move it along the shaft. This is certainly something we can share with our product development team. If there is any further issues, questions or concerns you may have, please do not hesitate to contact us at info@greenworkstools.com or by phone to 1-888-909-6757. We're here to help.
Thank you for your review. We're glad to hear you're overall satisfied with the unit. We're sorry to hear about the inconvenience you're having of having to unscrew the auxiliary handle to move it along the shaft. This is certainly something we can share with our product development team. If there is any further issues, questions or concerns you may have, please do not hesitate to contact us at info@greenworkstools.com or by phone to 1-888-909-6757. We're here to help.
Written by a customer while visiting greenworkstools.com
Posted by: SgtDon208
from N.W. OHIO
Gender:Male
Verified Purchase:Yes
Very nice trimmer. Easy to use and balanced well. Battery charges fast and last pretty long. It is well worth the price.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to use
on August 11, 2021
Posted by: Don208
from N.W. Ohio
Gender:Male
I bought this last month. Very simple to assemble. Chsrged battery and off to work I went. Very easy to use and balance. Cut great and easy to maneuver. I can add attachments if needed. Great buy.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Champs
from MI
Gender:Male
Verified Purchase:Yes
Capable, quiet tool - battery enters on one side which makes the whole thing want to lean over and a pain to have to keep upright
Annoying because the non-attachment-capable one goes directly in the center-rear and is probably a lot nicer to handle. It’s not as though there is a huge range of attachments that makes this worth it - I probably would have chosen the other one if I had known
I use the 5Ah battery which probably doesn’t help but why buy another battery when one does my whole yard in both the mower and strimmer?
Love the 80V range btw !
Annoying because the non-attachment-capable one goes directly in the center-rear and is probably a lot nicer to handle. It’s not as though there is a huge range of attachments that makes this worth it - I probably would have chosen the other one if I had known
I use the 5Ah battery which probably doesn’t help but why buy another battery when one does my whole yard in both the mower and strimmer?
Love the 80V range btw !
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Hitch
from Tupper Lake NY
Gender:Male
Verified Purchase:Yes
Well built. Powerful. What more do you need?!
Answer: all the other 80v tools they offer!
Answer: all the other 80v tools they offer!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works much better than my 4 cycle gas string trimmer ever did.
on July 30, 2021
Posted by: Willie Pete
from Lee's Summit, MO
Gender:Male
I had a 4 cycle gas string trimmer that claimed it was best on the market. It was hard to start and control. It also ate up the string line from the very first day I had it. The Greenworks trimmer out performed the other one from day one, even when the other one was new. It's easy to use, doesn't eat up the line and is environmentally friendly to boot. Wish I had purchased this earlier, I would have saved lots of frustration and a swear wordor two
The Greenworks is very easy to control, doesn't eat line
The Greenworks is very easy to control, doesn't eat line
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Maybe the best electric trimmer built but with one fatal flaw
on July 24, 2021
Posted by: Anonymous
Verified Purchase:Yes
It's pretty well built, well balanced. However it's unusable by all but the casual ocassional use because there is a 3-4 second delay between pressing the throttle and the head spinning full speed. This is a prohibitive setup, and makes efficiency and any semblance of productivity all but impossible. If they would fix that ONE problem I would buy THREE of them. I own the 80V mower and 80V Pro Blower and love both of them.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 10, 2021
Hello,
Thank you for sharing your experience with this string trimmer. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. Should you ever experience any troubles at all, do not hesitate to contact us directly at 1-888-909-6757 (1-888-90WORKS) or by sending an email to info@greenworkstools.com.
Thank you for sharing your experience with this string trimmer. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. Should you ever experience any troubles at all, do not hesitate to contact us directly at 1-888-909-6757 (1-888-90WORKS) or by sending an email to info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Senior Citizen Appreciates Easier Lawn Work
on July 22, 2021
Posted by: Tom75
from St Charles,MO
Gender:Male
I was always trying to get tangles untangled from my old trimmer. I needed a tool that lasted a long time on a battery charge and didn’t have string tangles. I waited for this tool most of my life. Thank you for saving this old man.[
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com