Customer reviews from greenworkstools.com
Greenworks - 16 In Brushless String Trimmer w/ 2.5Ah Battery & Rapid Charger - Green
Average customer rating
4.5
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
370
4 Stars
80
3 Stars
21
2 Stars
12
1 Star
26
93%of customers recommend this product.
(
398 out of
426)
Customer Reviews for Greenworks - 16 In Brushless String Trimmer w/ 2.5Ah Battery & Rapid Charger - Green
Posted by: Ron B.
from Holliday TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have several other Greenworks tools and am very happy with them. Upon receipt of this set the battery will not eject from the trimmer. I have to use a screw driver to pry it out.
Pros: Convenient, Easy to Use, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, September 16, 2025
Hello Ron B. Thank you for sharing your experience. Our batteries do take a firm grip to pull the battery out. This is to ensure dislodgement does not occur during operation. Make sure the tracks on the battery are free of debris and dirt before you insert the battery, any debris can affect the movement of the battery. To remove the battery, push and hold the battery release button. Then, pull the battery pack straight out. In some cases, if the springs underneath have gotten locked down you might have to give a small push to the top of the battery to re-engage them to help the battery pop up. The battery pack fits snugly into the product to prevent accidental dislodging while in use; it may require a strong pull to remove. Before use, be sure that the rails on the battery and product are free of debris that could cause the battery to get stuck. Here is a video showing how to install the battery, you can watch the video here (https://youtu.be/Hw-_XmvcMHw?t=9). Do not hesitate to contact us if you have any questions or require further assistance. We can be reached on Live chat (www.greenworkstools.com) or by phone 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Dont keep parts in stock like trimmer head
on September 18, 2025
Posted by: doug2222
Dont keep parts in stock like trimmer head, once worn, trimmer is useless. risk wasting money on tools.
Response from greenworkstools.comBy Greenworks, September 18, 2025
Hello doug2222. We understand your need for the trimmer head and sincerely apologize that it is currently out of stock. To be notified when it becomes available, please select the "Notify Me" option. If this option is not visible, we recommend checking back periodically. We apologize for any inconvenience this delay may cause and appreciate your patience.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Virginia
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This thing is great! I had the 60V version for a while, and after many years of abuse it finally broke in a way I couldn't repair. This one is so much more powerful, I love it!
Pros: Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: GLM57
from Apopka, FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This trimmer has plenty of power to last thru my whole yard.
I recommend this tool.
I recommend this tool.
Pros: Easy to Use, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Hard working string trimmer that cuts right through tough weeds!
on September 22, 2025
Posted by: Austin Scott
from Austin, TX
Gender:Male
[This review was collected as part of a promotion.] I've had this for almost a month and used it four times. Absolutely dependable to take out tough weeds and grasses. The trimmer barely uses any line, and when it is ready to be reloaded, the line spool is easy to reload quickly to get back to work. The battery has lasted longer than any of the sessions I've needed it for.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Demo2Deer
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great and rasy product to use. Takes care of the yard and quick edging that I need around the driveway and sideways.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Posted by: Daniels
from Grand Rapids, MI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with the trimmer and blower. Battery lasts long enough to complete my lawn on a 1/2 acre lot. Both have plenty of power and are not too heavy.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
BEST STRING TRIMMER EVER !!
on September 24, 2025
Posted by: Chris South Carolina
from Charleston, SC
Gender:Male
[This review was collected as part of a promotion.] Just received it, charged battery and put it to test. Was overwhelming and completely surprised. More than a 5 Star trimmer !!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com