Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.5
(537 Reviews)
Rating breakdown 537 reviews
5 Stars
387
4 Stars
88
3 Stars
21
2 Stars
12
1 Star
29
93%of customers recommend this product.
(
413 out of
445)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Posted by: Jae H
Verified Purchase:Yes
Great tool! Easy to use. Where can I get attachments?
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Good tool, great value
on June 23, 2022
Posted by: Willyk52
from North GA
Gender:Male
I bought this recently and am very happy with it so far. It has plenty of power for clearing thick weeds. The line feed isn't terribly smooth but that is a small inconvenience. Since I'm jist maintaining around my 3/4 acre, the 2.5 A bettery lasts me plenty long enough and doesnt take too long to charge. I was able to find a cheap ryobi blower attachment that worked seamlessly with the greenworks trimmer motor. The only other (very) minor detractor is that is doesn't sit upright when I set it down, it wants to lay on its side. For the price paid I am extremely satisfied with my purchase
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks , Customer Care, June 24, 2022
Hello Willyk52,
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care at 1-888-909-6757 (1-888-90WORKS).
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Skip B
Verified Purchase:Yes
This trimmer is quiet and efficient. Seems to be frugal with line use. lighter than my motorized model
Response from greenworkstools.comBy Greenworks, Customer Care, June 21, 2022
Hello Skip B,
We are sorry to hear the problem you are experiencing with trimmer line. We would like to make some suggestions to improve your experience. Trimmer line usually breaks because of line crowding. This occurs when the trimmer head is held too close to hard objects that can break the line such as brick, cement, rocks, or fencing. Keeping the line at full extension, and not crowding it, reduces line breakage problems. We suggest cutting with the bare tip of the line because this is the section which moves at the highest speed. Do not let it hit into grass. Ease the line into vegetation, bit by bit from the edge. Line can also get wrapped around thick vegetation and become tangled, breaking the line. Listen to the sound of the machine and when the line slows down; back off out of the grass. Hope these suggestions help however, if you still have questions or an unresolved issue after going through this troubleshooting guide please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
We are sorry to hear the problem you are experiencing with trimmer line. We would like to make some suggestions to improve your experience. Trimmer line usually breaks because of line crowding. This occurs when the trimmer head is held too close to hard objects that can break the line such as brick, cement, rocks, or fencing. Keeping the line at full extension, and not crowding it, reduces line breakage problems. We suggest cutting with the bare tip of the line because this is the section which moves at the highest speed. Do not let it hit into grass. Ease the line into vegetation, bit by bit from the edge. Line can also get wrapped around thick vegetation and become tangled, breaking the line. Listen to the sound of the machine and when the line slows down; back off out of the grass. Hope these suggestions help however, if you still have questions or an unresolved issue after going through this troubleshooting guide please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: Devorah
from High Sierras, California
Gender:Female
Verified Purchase:Yes
Pros: Gets the job done! Well made, powerful and I can share the battery with my Greenworks lawnmover and blower (both of which I love).
Cons: It is quite heavy, if it wasn't for the strap which I wear across my chest, I wouldn't be able to use it for long. And the other con, the string rolls do not last long. I have only used it weekly for a month, and already I am looking online for replacement spools.
Cons: It is quite heavy, if it wasn't for the strap which I wear across my chest, I wouldn't be able to use it for long. And the other con, the string rolls do not last long. I have only used it weekly for a month, and already I am looking online for replacement spools.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: S E A
from Southwick MA
Verified Purchase:Yes
The device works as advertised. While the twine weight or diameter is weaker than I typically use, the 095 cord was strong enough to do the mowing deed. Excellent machine!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Ellis P
from Columbus, Ohio
Gender:Male
Verified Purchase:Yes
This is the best trimmer I’ve ever used.
Weight wise, it feels lighter to me than a gas trimmer and it’s far quieter, obviously. It comes with a shoulder strap and helps disperse the weight of the trimmer over more of your body.
The refill is easy to do and this thing trims better than any trimmer I’ve used or had in my life before.
I got the mower when I got this and I typically use two batteries between the two machines. I use one in the trimmer and take care of the entirety of the yard. Then I take that battery out and put it in my mower and the battery and a half (on average) lasts for my entire yard. There seems to be less vibration on this compared to gas trimmers and I can’t wait to use it again, honestly. I’ve started looking forward to mowing and trimming my lawn.
Weight wise, it feels lighter to me than a gas trimmer and it’s far quieter, obviously. It comes with a shoulder strap and helps disperse the weight of the trimmer over more of your body.
The refill is easy to do and this thing trims better than any trimmer I’ve used or had in my life before.
I got the mower when I got this and I typically use two batteries between the two machines. I use one in the trimmer and take care of the entirety of the yard. Then I take that battery out and put it in my mower and the battery and a half (on average) lasts for my entire yard. There seems to be less vibration on this compared to gas trimmers and I can’t wait to use it again, honestly. I’ve started looking forward to mowing and trimming my lawn.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Powerful and Reliable but........
on June 13, 2022
Posted by: Gary3423
from Michigan
Gender:Male
I bought this exact combo a couple of years ago and am pleased with the performance. What confounds and annoys me about this unit is the cumbersome process to re-load line onto the trimmer head. Why doesn't Greenworks offer a Quick Wind Head for this unit like the do for the 60V unit. If they do make such an upgrade, it is well hidden on their website. Because of this issue, I'll be abandoning my Greenworks 80V string trimmer for a competitors model which offers both a manual and a powerload feature that does not require disassembly of the trimmer head. I also have a Greenworks 80V blower and an 80V pole saw which I'm happy with so at least I'll still have a use for the battery.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great trimmer that also works great with the attachments I have
on June 8, 2022
Posted by: ktuck
from Lancaster PA
Gender:Male
Verified Purchase:Yes
I have the corded version and this is so much more convenient to get my whole yard done without having to mess with a cord. Already had the lawn mower so I figured I'd give this a try. Can safely say I will be converting all my tools to Greenworks!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com