Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.3
(950 Reviews)
Rating breakdown 950 reviews
5 Stars
654
4 Stars
143
3 Stars
43
2 Stars
28
1 Star
82
89%of customers recommend this product.
(
682 out of
768)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
5
Strong performance
on October 23, 2024
Posted by: NJSteve
from Northern New Jersey
Gender:Male
[This review was collected as part of a promotion.] Recent convert to cordless lawn equipment. Greenworks highly rated across a variety of testing sites. Frustration with my gas trimmer finally pushed me over the edge. Sting trimmer was my first purchase and it's been great. It also can accept the pole pruner chain saw that I already have. Looking forward to acquiring the leaf blower and the 16" chainsaw.
Pros: Convenient, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
works good so far
on October 12, 2024
Posted by: gej35757
from Texas
Gender:Male
[This review was collected as part of a promotion.] still new and all arrived except should strap was not in the box. But is works just fine, but have not done much yardwork yet
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Shockingly good!
on October 3, 2024
Posted by: LAD52
from Cleveland, Ohio
Gender:Female
[This review was collected as part of a promotion.] I am thrilled with my string grass trimmer. It is powerful enough to trim our yard without needing to recharge. I am happy that it is quiet and environmentally friendly.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent performance
on October 2, 2024
Posted by: Rajah
from Jacksonville FL
Gender:Male
[This review was collected as part of a promotion.] I owned for several months. Excellent battery life and performance
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
18-in Split Shaft Attachment Capable Corded Electric String Trimmer
on September 30, 2024
Posted by: ByngOK
from Texas
Gender:Male
[This review was collected as part of a promotion.] Bought this 6 months ago & the crankshaft driving the trimmer broke.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, October 1, 2024
Hello ByngOK.
We are sorry to hear you have experienced this, we would like to hear how this occurred. When you have a moment, please have your model number and serial number ready and contact us directly so we can look further into the matter and help locate any parts required. We can be reached through the chat on www.greenworkstools.com which will direct you to a Live agent or call us at 1-888-909-6757 (1-888-90WORKS) to speak with a live agent.
We look forward to helping you better.
We are sorry to hear you have experienced this, we would like to hear how this occurred. When you have a moment, please have your model number and serial number ready and contact us directly so we can look further into the matter and help locate any parts required. We can be reached through the chat on www.greenworkstools.com which will direct you to a Live agent or call us at 1-888-909-6757 (1-888-90WORKS) to speak with a live agent.
We look forward to helping you better.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Renewed like new
on September 25, 2024
Posted by: Mike 2
from CT
Gender:Male
[This review was collected as part of a promotion.] I bought this string trimmer to add on to my 80 volt collection it came to me in like new condition the only thing I could find wrong with it was the screws that hold the guard on were too long not a big deal to me a couple of washers solved the problem this is extremely quiet and way more powerful than a good gas trimmer I would recommend this product
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Beast Mode ENgage
on September 18, 2024
Posted by: gblass
from Salem, MA
Gender:Male
[This review was collected as part of a promotion.] https://www.greenworkstools.com/pages/write-a-review-sweepstakes
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
very powerful
on September 18, 2024
Posted by: tho7
[This review was collected as part of a promotion.] I bought this about three weeks ago and bump head would not lock the string in it would keep feeding line out. I purchased a new head and now I am pleased with now. I think they should have replaced the head for free even though it was a R.C unit
Response from greenworkstools.comBy Greenworks, September 19, 2024
Hello wtho7.
Thank you for your review. We are sorry to hear of the issue you experienced with the trimmer head. This part is considered a wearable item and normally not covered under the warranty. We are happy to hear you connected with us and the replacement trimmer head is providing a better user experience.
We appreciate hearing from consumers like you and will take your comments into consideration as we work to improve our products. If you have any more thoughts or suggestions, feel free to reach out by Live Chat on Greenworks Tools website or call 1-888-909-6757. Thanks again for your support!
Thank you for your review. We are sorry to hear of the issue you experienced with the trimmer head. This part is considered a wearable item and normally not covered under the warranty. We are happy to hear you connected with us and the replacement trimmer head is providing a better user experience.
We appreciate hearing from consumers like you and will take your comments into consideration as we work to improve our products. If you have any more thoughts or suggestions, feel free to reach out by Live Chat on Greenworks Tools website or call 1-888-909-6757. Thanks again for your support!
Written by a customer while visiting greenworkstools.com