Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.5
(537 Reviews)
Rating breakdown 537 reviews
5 Stars
387
4 Stars
88
3 Stars
21
2 Stars
12
1 Star
29
93%of customers recommend this product.
(
413 out of
445)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
5
Perfect for my wife
on November 30, 2023
Posted by: Uncle Charlie
from Stoystown, PA
Gender:Male
[This review was collected as part of a promotion.] My wife wanted this for her birthday in July. She loves it. Buying a second one for our son for Christma
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
POOR PARTS DEPT
on October 24, 2023
Posted by: RICHARD MH
I BOUGHT STB460 STRING TRIMMER ONE YEAR AGO, AND THE BUMPER HEAD IS BROKEN AND THERE IS NOT REPLACEMENT PART FOR IT.
Response from greenworkstools.comBy Greenworks, October 25, 2023
Hello RICHARD MH,
Thank you for taking the time to review our 80V Cordless String Trimmer. The part is currently not in stock. If the product you’re looking for is unavailable, simply select the "Notify Me" option to receive an alert once the unit is back in stock. If the "Notify Me" button is not available, please check back with us periodically. Please accept our apologies for this inconvenience
Thank you for taking the time to review our 80V Cordless String Trimmer. The part is currently not in stock. If the product you’re looking for is unavailable, simply select the "Notify Me" option to receive an alert once the unit is back in stock. If the "Notify Me" button is not available, please check back with us periodically. Please accept our apologies for this inconvenience
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Solid and dependable for average uses!
on September 8, 2023
Posted by: JHicks
from Louisville
Gender:Male
I've had this trimmer for a few months now and have been using it to go along fence lines and edging sidewalks. My yard is about 1,000 square feet in an urban setting with sidewalks and other developed edges, so being able to trim and keep grass from overhanging is important. I find this does the job very well and has plenty of power for the task. If you're in a more rural setting with thicker-than-average weeds, it might not be quite powerful enough. I can also do all my edging with only just about half the battery, so I don't even feel like I'm constantly worried about the battery charge. The only negative for me? You do have to smack the head rather forcefully sometimes to get new string to feed out, so a gentler mechanism might be nice.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
So disappointed in weed eater
on August 9, 2023
Posted by: Grammy R
from Spokane, WA
Gender:Female
I haven't tried the blower yet, but the string weed eater was extremely disappointing. The only thing it can cut is grass, it is useless on the weeds, which is why I needed it in the first place.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , August 10, 2023
Hello Grammy,
We're sorry to hear you're unhappy with our Greenworks 80v string trimmer unit. This is one of our more powerful tools we have in our highest voltage line. It should be able to tackle a variety of different weeds and plants. However, it is not designed for brush. We would like to look into this issue in more detail with you as what you're describing is not a common issue with this unit. Please contact us at 1-888-909-6757 or through chat direct on our site. We're happy to help.
We're sorry to hear you're unhappy with our Greenworks 80v string trimmer unit. This is one of our more powerful tools we have in our highest voltage line. It should be able to tackle a variety of different weeds and plants. However, it is not designed for brush. We would like to look into this issue in more detail with you as what you're describing is not a common issue with this unit. Please contact us at 1-888-909-6757 or through chat direct on our site. We're happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
80V of power
on August 9, 2023
Posted by: BKNY
from St. Lawrence County. NY
Gender:Male
I was unable to find a trimmer cap for my 60V model. I decided to upgrade to the 80V model. I never encountered problems with my 60V model so i knew the 80v would be just as reliable. It took all of 5 minutes to unbox. The moment i heard the fan activate while charging the battery i was sold. I have a little under an acre. This model performed effectively and efficiently. Upon completion i still had one bar. It would’ve easily been two but i prolonged the process. I’m impressed and really like Greenworks products. Do yourself a favor, purchase this sooner than later.
Pros: Easy to Use
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
80V 16" cordless trimmer. STB456 2101202
on June 20, 2023
Posted by: Boater38
from Michigan
Gender:Male
We bought this 10/22
The battery on this trimmer mounts sideways. It's very heavy and hard to handle without killing your arm. have they redesigned the way the battery mounts? You have to hold the battery end because the tool wants to flip to the heavy side. I see the new ones are STB460. Are these better?
Pros: Environmentally Safe, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 21, 2023
Hello Boater38
We have not come out with a redesigned version of this model at this time. We are sorry for any inconvenience that this may cause. However, this could change in the future.
Greenworks STB460 16-inch cordless string trimmer features an attachment capable power head for versatile use, compatible with most gas attachment. Light weight and easier to use, it has a variable speed trigger for power on demand, 14/16-inch cut path, .080 line diameter bump feed and die cast gearbox for durability. Designed for durability and heavy duty jobs equivalent to 26cc gas engine .
Hope this help! Should you have any further questions please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
We have not come out with a redesigned version of this model at this time. We are sorry for any inconvenience that this may cause. However, this could change in the future.
Greenworks STB460 16-inch cordless string trimmer features an attachment capable power head for versatile use, compatible with most gas attachment. Light weight and easier to use, it has a variable speed trigger for power on demand, 14/16-inch cut path, .080 line diameter bump feed and die cast gearbox for durability. Designed for durability and heavy duty jobs equivalent to 26cc gas engine .
Hope this help! Should you have any further questions please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Blower is great! Battery failed after 4 months!
on May 28, 2023
Posted by: LDSamuelson
from Farmington Utah
Gender:Male
I love the performance of the blower but the battery Failed after a few months. Now I’m forced to buy another very expensive battery or a new blower. Disappointed as I have other battery powered products and never had this issue.
Rated a 1 star as I can’t use this anymore!
Pros: Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , May 30, 2023
Hello there,
We're sorry to hear your Greenworks 80v battery is having issues. This battery does come with a manufacturer's warranty of over 4-years (double industry standard) and we'd be happy to look into this with you further. Please contact us at 1-888-909-6757 or through chat direct on our site. We're happy to help.
We're sorry to hear your Greenworks 80v battery is having issues. This battery does come with a manufacturer's warranty of over 4-years (double industry standard) and we'd be happy to look into this with you further. Please contact us at 1-888-909-6757 or through chat direct on our site. We're happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Greenworks Trimmer
on April 3, 2023
Posted by: Miggy24
from North Carolina
Gender:Male
I love the instant power. No more mixing gas! Very durable and easy to use.
Pros: Convenient, Easy to Use, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com