Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.3
(950 Reviews)
Rating breakdown 950 reviews
5 Stars
654
4 Stars
143
3 Stars
43
2 Stars
28
1 Star
82
89%of customers recommend this product.
(
682 out of
768)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
3
Poor instructions and warranty registration not functioning
on February 22, 2025
Posted by: Paaaatt
from California
Gender:Female
[This review was collected as part of a promotion.] The tool works fine however the directions are vague and incomplete. Had to ask a neighbor for help with the line replacement. Directions need to identify parts for each step with better illustrations
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, February 24, 2025
Hello Paaaatt.
Thank you for reaching out to us. We appreciate hearing from consumers like you and will take your comments into consideration as we work to improve our manuals and products. You can also check out Greenworks' YouTube page for videos on how to maintain and operate your Greenworks.
We have a few videos that helps explaining how to operate, assemble and replace the trimmer line. You can check it out here:
Assembly Guide: (https://youtu.be/qHExnbkE7XI)
Operator Guide: (https://youtu.be/SBN2hTJDeuQ)
Replacing Trimmer Line: (https://youtu.be/2eiGIXXzx2w)
If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for reaching out to us. We appreciate hearing from consumers like you and will take your comments into consideration as we work to improve our manuals and products. You can also check out Greenworks' YouTube page for videos on how to maintain and operate your Greenworks.
We have a few videos that helps explaining how to operate, assemble and replace the trimmer line. You can check it out here:
Assembly Guide: (https://youtu.be/qHExnbkE7XI)
Operator Guide: (https://youtu.be/SBN2hTJDeuQ)
Replacing Trimmer Line: (https://youtu.be/2eiGIXXzx2w)
If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Can't wait to use it
on February 21, 2025
Posted by: Excited
Gender:Male
[This review was collected as part of a promotion.] Just got the trimmer. Can't wait for the grass to grow and use it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Convient
on February 10, 2025
Posted by: Para Vet
from NW Louisiana
Gender:Male
[This review was collected as part of a promotion.] Part of package of (2) 80 Amp batteries with charger. Fast charge. Opertated blower, string trimmer, and21” lawm mower. Happy with all.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Durable, powerful, and flexible
on February 9, 2025
Posted by: Anonymous
from Baton Rouge, LA
Gender:Male
[This review was collected as part of a promotion.] I’ve been using this trimmer for about a year now with great results. I have the edge, string trimmer and blower attachments and I am very happy with them. Swapping out an attachment is quick and can be done in just a few seconds. The only thing I don’t love about it, is that it’s a bit on the heavy side so having the shoulder strap on this is helpful. It’s also a little heavier towards the back end which can increase fatigue on big jobs. But overall, I perceive it as being very powerful for an electric trimmer and more on par with a gas trimmer than other electrics I have used. Very happy and would buy this again.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
product quite handy
on January 4, 2025
Posted by: trainer
from ct
Gender:Male
[This review was collected as part of a promotion.] bought this product quite a few month ago and it has been working great
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best Trimmer EVER!
on December 31, 2024
Posted by: Gerry201
from California
Gender:Male
[This review was collected as part of a promotion.] Just bought this and it is SO easy to use. Would buy again and again!! I plan on this lasting until the end of my life! So durable
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
80 V String trimmer with 2.5ah battery
on December 30, 2024
Posted by: Experienced Tool Man
from Lakeville, Ma
Gender:Male
[This review was collected as part of a promotion.] After researching all the major brands that sell gas and battery powered string trimmers I decided to get the GreenWorks 16" string trimmer with the 80v 2.5ah battery. It's amazing how bad the reviews are for many of the gas powered units from the major manufacturers.
I really liked the specs on this Greenworks string trimmer, overall design and reviews. I bought the 21" battery powered lawn mower last year for edging my yard and have been very happy with it.
I really liked the specs on this Greenworks string trimmer, overall design and reviews. I bought the 21" battery powered lawn mower last year for edging my yard and have been very happy with it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Nice power
on December 9, 2024
Posted by: Bamboo
from Orlando Fl
Gender:Male
[This review was collected as part of a promotion.] Very happy with the blower and trimmer. Both units have the power equivalent to small gas engine.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com