Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.5
(537 Reviews)
Rating breakdown 537 reviews
5 Stars
387
4 Stars
88
3 Stars
21
2 Stars
12
1 Star
29
93%of customers recommend this product.
(
413 out of
445)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
5
Great value and product
on April 20, 2026
Posted by: Sampsonw
from Fairfield, CT
Gender:Male
[This review was collected as part of a promotion.] I got it and have not used it. But it seems to be decent
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Deceivingly Powerful
on April 17, 2026
Posted by: Jermia
from Loma Linda, CA
[This review was collected as part of a promotion.] I was quite surprised how smooth this trimmer operated. I'm quite satisfied after a quick assembly. It performed very well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Apex Lawn Care
from Azle, TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This string trimmer has tons of power to blast through the toughest pasture grass and even small saplings. Works great with .095 or .105 string, haven't needed to use anything bigger yet. The weight is really well balanced with the battery up top and the motor down by the trimmer head. It's a little heavier than other brand trimmers that I have, but the balance of this trimmer doesn't put all the strain on one arm like the traditional top mounted engine or top mounted battery/motor style trimmers. The battery life is significantly better than my other trimmers that run 40 volt - 58 volt systems.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Missouri, US
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got the mower, string trimmer and blower combo kit. I was surprised that they all have enough power for my large yard. The battery lasts much longer than I anticipated as well. I did have a minor issue with the blower trigger but the support team was able to sort that out quickly. I would definitely purchase this kit again!
Pros: Convenient, Easy to Use, Quiet, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best equipment ever
on April 11, 2026
Posted by: Downunder
from North Carolina
Gender:Male
[This review was collected as part of a promotion.] I just bought this unit we lack so powerful so reliable lightweight better than gas. I just love it. Highly recommend this.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Louiswill
Verified Purchase:Yes
[This review was collected as part of a promotion.] The combo kit keeps my yard looking professional. True power. 80 v is a must own.
Written by a customer while visiting greenworkstools.com
Posted by: jFig
from Parrish FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quiet but very powerful, battery recharges fast and last a good amount of time to get the job done.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Replacement heads unavailable
on April 8, 2026
Posted by: Tsteen118
Trimmer head wears out after one year and is always out of stock. Now just sits in my garage, waiting for 1.5 years for a head and still can't get one. Fair warning!
Response from greenworkstools.comBy Greenworks, April 10, 2026
Hello Tsteen118.
We understand your frustration and appreciate you sharing your experience. Trimmer heads are considered wear-and-tear components, as they are designed to absorb impact from regular contact with grass, weeds, and hard surfaces like fences or concrete. Over time, this use will naturally lead to degradation and the need for replacement.
To help extend the life of the trimmer head, we recommend avoiding frequent contact with hard surfaces, keeping the cutting line at the proper length, and regularly clearing debris from the head to prevent excess strain.
We also recognize the inconvenience caused by limited availability of replacement parts. Availability can fluctuate due to demand and supply conditions, but our team can assist in identifying compatible options or checking for restock updates. Please feel free to reach out for support either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
We understand your frustration and appreciate you sharing your experience. Trimmer heads are considered wear-and-tear components, as they are designed to absorb impact from regular contact with grass, weeds, and hard surfaces like fences or concrete. Over time, this use will naturally lead to degradation and the need for replacement.
To help extend the life of the trimmer head, we recommend avoiding frequent contact with hard surfaces, keeping the cutting line at the proper length, and regularly clearing debris from the head to prevent excess strain.
We also recognize the inconvenience caused by limited availability of replacement parts. Availability can fluctuate due to demand and supply conditions, but our team can assist in identifying compatible options or checking for restock updates. Please feel free to reach out for support either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com