Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
5
Great product
on June 23, 2024
Posted by: Isai
from Lompoc , Ca
Gender:Male
[This review was collected as part of a promotion.] It was a quick assembly and easy to use totally worth it. I was skeptical because it was electric and I have always use fuel power string trimmers. Product sure maid me change my opinion.
Motor and battery are good. Cutting head should be adjustabletor the correct angle depending on the job. "Load-and-go" is not effortless; turning the spool is difficult and somewhat painful without gloves.
Pros: Quiet, Environmentally Safe
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, June 10, 2024
Hello stevadore,
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need. Should you have any further questions or warranty needs, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
[This review was collected as part of a promotion.] When the item arrived it was missing the handle and a few bolts. Used the handle from my old one along with some bolts and bought 1 bolt at the hardware store. Seems to work great now after a bit of repair. It was a remanufactured one so I didn’t mind improvising…..
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, June 5, 2024
Hello ME66. Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We are happy to hear you were able to use parts from your previous machine however, we would like to send you the missing parts for your String Trimmer. Please reach out to our Customer Experience Team at 1-888-909-6757 (1-888-90WORKS) or start a Live Chat on www.greenowrkstools.com.
[This review was collected as part of a promotion.] I bought this to replace another battery-powered brand that was no longer supported. I've used it quite a bit, and it has never failed me. The battery and charger are still working and I believe Greenworks will keep them in their inventory as they are real workhorse. The unit keeps a charge, and I can easily trim my 1/3 acre lot on one charge. I also have a Greenworks hedge trimmer and leaf blower. All batteries are interchangeable. I planned it that way.