Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.3
(950 Reviews)
Rating breakdown 950 reviews
5 Stars
654
4 Stars
143
3 Stars
43
2 Stars
28
1 Star
82
89%of customers recommend this product.
(
682 out of
768)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
5
Quality and powerful tool
on April 22, 2025
Posted by: PDXMovieMan
from Newberg, OR
Gender:Male
[This review was collected as part of a promotion.] I switched to this string trimmer after having a different brand (whose tool broke after using its feature as intended to turn the trimmer into an edger). I’ve been rigging the other tool just to get it to work properly. Once I switched to this trimmer I immediately took notice of the immense power this thing has. Worked amazing and I fully expect it to last for years to come.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Smaller than most but works great
on April 20, 2025
Posted by: Scalyhiker
from Cumming GA
Gender:Male
[This review was collected as part of a promotion.] I bought this model for my wife as she wanted something smaller than the one I had purchased earlier for me and it’s worked out just great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Long Battery Life
on April 19, 2025
Posted by: John96C
from Deville LA
Gender:Male
[This review was collected as part of a promotion.] I have seven acres to cut grass and weed eat and the Greenworks Weed eater handles it on one charge. Exceptional power and easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
well balanced great power
on April 18, 2025
Posted by: Daymon
from Gresham Oregon
Gender:Male
[This review was collected as part of a promotion.] better and easier to use than gas. Great power use it all over the farm on one charge
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Save your $$$...buy something else.
on April 17, 2025
Posted by: Long grass Ed
I spent $10,000.00 here...save your $$$. They apparently don't honor their warranty. What good is this product without a battery?
Response from greenworkstools.comBy Greenworks, April 22, 2025
Hello Long grass Ed.
We see that you have been in touch with our team and we apologize for any inconvenience caused by the suitcase battery being currently unavailable. We understand your decision to decline our offer for alternated battery. At this time we do not have a finalized replenishment date, for the suitcase battery please know that our team is working diligently to replenish the stock as soon as possible for our valued customers, please check back with us periodically.
We see that you have been in touch with our team and we apologize for any inconvenience caused by the suitcase battery being currently unavailable. We understand your decision to decline our offer for alternated battery. At this time we do not have a finalized replenishment date, for the suitcase battery please know that our team is working diligently to replenish the stock as soon as possible for our valued customers, please check back with us periodically.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to put together
on April 17, 2025
Posted by: SamA
from Traverse City, MI
Gender:Male
[This review was collected as part of a promotion.] Sometimes intimidating, putting together the string trimmer couldn’t have been any easier! Now to start trimming!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
horrible engineering
on April 17, 2025
Posted by: christelr2819
from Gallatin, TN
Gender:Female
I purchased a combo trimmer/blower. The items arrived yesterday and I was thrilled to open and use them immediately. The instructions in the box included an edger, but none for the trimmer. It was easy enough to put together and I started using it. After only apx. 10 ft. of trimming the string on one side came off. I tried to download user manual from the greenworkstools website, but kept getting error messages. Finally figured out how to open the bottom and after more than an hour have not succeeded in threading the string and closing the housing again. I will return this tomorrow.
Pros: Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 22, 2025
Hello christelr2819.
We are sorry to hear of the issue you experienced. Greenworks Tools has a YouTube channel, offering videos on various topics related to our battery-powered and eclectic outdoor power tools, including lawn care, gardening, and DIY projects, we also have assembly videos for most machines. We have a video here showing how to resting the trimmer line. You can watch the video here, (https://www.youtube.com/watch?v=-3UtaGkO0vI).
Manuals are usually available on the products page. Should the manual not be available we apologies in advance for the inconvenience and urge you to contact by live chat on www.greenworkstools.com or call us at 1-888-909-6757.
We are sorry to hear of the issue you experienced. Greenworks Tools has a YouTube channel, offering videos on various topics related to our battery-powered and eclectic outdoor power tools, including lawn care, gardening, and DIY projects, we also have assembly videos for most machines. We have a video here showing how to resting the trimmer line. You can watch the video here, (https://www.youtube.com/watch?v=-3UtaGkO0vI).
Manuals are usually available on the products page. Should the manual not be available we apologies in advance for the inconvenience and urge you to contact by live chat on www.greenworkstools.com or call us at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Pro trimmer
on April 17, 2025
Posted by: Gale53
from California
Gender:Female
[This review was collected as part of a promotion.] Recently bought the green Works 80V 2AH battery 17 inch string trimmer trimmer And although it is a little heavy, the strap really helps. So much easier than having to fool with a gas trimmer and trying to get it to start when you’re 71 years old. The only thing is, I wish the battery was more than 2AH so it could last longer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com