Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.3 out of 5
4.3
(950 Reviews)
Open Ratings Snapshot
Rating breakdown 950 reviews
5 Stars
654
4 Stars
143
3 Stars
43
2 Stars
28
1 Star
82
89%of customers recommend this product. 
(
682 out of 768
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
5 out of 5
5
Great trimmer
on April 28, 2025
Posted by: DMFT2000
from Racine, WI
Gender:Male
[This review was collected as part of a promotion.] Easy to put together and use. Batteries charge super fast. Shoulder strap was bonus for comfort.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Greatest Trimmer
on April 27, 2025
Posted by: Nursekjf
from San Diego
Gender:Male
[This review was collected as part of a promotion.] Long battery life. Very effective at cutting down weeds
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Works great
on April 27, 2025
Posted by: Rrod
from Northern California
Gender:Male
[This review was collected as part of a promotion.] We bought this today for our overgrown yard. It was great and tackled the weeds in no time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Great first impression
on April 27, 2025
Posted by: Bradlawnnut
from Cincinnati
Gender:Male
[This review was collected as part of a promotion.] Easy to put together and register. 20 minutes ready to go except the charge. Ample replacement strings come with the tool
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great power for price
on April 26, 2025
Posted by: DK013
from California
Gender:Male
[This review was collected as part of a promotion.] Love the power of this string trimmer! Hard to get a 80v trimmer at this price point, very happy with it so far.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
So far so good!
on April 26, 2025
Posted by: Nana70
from Florence, AL
Gender:Female
[This review was collected as part of a promotion.] Only gave 4 stars as I just received the 80V trimmer package. I've owned a 60V a few years and have always liked it except for the fact you can't replace the head on it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
This fits Worth grass trimmers
on April 24, 2025
Posted by: Jerry W.
Gender:Male
[This review was collected as part of a promotion.] I have a Worth Powermax pro grass trimmer. This cover fits. The Worth grass trimmer is made in China and parts were not available. This lets me continue using my trimmer.
Pros: Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
String Does Not Work
on April 23, 2025
Posted by: Really Sad
[This review was collected as part of a promotion.] I bought this trimmer two years ago and now avoid it entirely. The sting is impossible to load, never feeds out by itself and breaks off too fast when I feed it out manually. I bought it because I like the mower and wanted to match charging types. I HATE THIS TOOL!!!! Stay away.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 24, 2025
Hello Really Sad.

We are sorry to hear that you are experiencing an issue with your string trimmer. For a clearer visual understanding, please see the video below, we hope it will help with your current issue.

String Trimmer General Maintenance - Replacing the Trimmer Line.
(https://www.youtube.com/watch?v=pq8-50ztebo)

String Trimmer General Maintenance - Replacing the Bump Knob, Spool & Spool Cover.
(https://www.youtube.com/watch?v=7SJE3qWIsPl)

If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
Written by a customer while visiting greenworkstools.com
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