Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
3
very powerful
on September 18, 2024
Posted by: tho7
[This review was collected as part of a promotion.] I bought this about three weeks ago and bump head would not lock the string in it would keep feeding line out. I purchased a new head and now I am pleased with now. I think they should have replaced the head for free even though it was a R.C unit
Response from greenworkstools.comBy Greenworks, September 19, 2024
Hello wtho7. Thank you for your review. We are sorry to hear of the issue you experienced with the trimmer head. This part is considered a wearable item and normally not covered under the warranty. We are happy to hear you connected with us and the replacement trimmer head is providing a better user experience. We appreciate hearing from consumers like you and will take your comments into consideration as we work to improve our products. If you have any more thoughts or suggestions, feel free to reach out by Live Chat on Greenworks Tools website or call 1-888-909-6757. Thanks again for your support!
[This review was collected as part of a promotion.] Pleasantly surprised the ease of use and the battery never dropped in charge for the entire job of trimming around my beds and house. Love not hearing my wife complain about starting the weed eater and making sure there's premix fuel available. I'm a fan!
[This review was collected as part of a promotion.] I bought this to add on to my 80volt tools I purchased this renewed it seems to be in new condition very powerful and extremely quiet love it I bought the 80volt snowblower last winter the lawn mower this summer now I have enough batteries to get me through anything well done Greenworks