Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.5
(538 Reviews)
Rating breakdown 538 reviews
5 Stars
387
4 Stars
88
3 Stars
21
2 Stars
13
1 Star
29
93%of customers recommend this product.
(
413 out of
446)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
1
Not up to standards
on November 10, 2024
Posted by: Disappointed14
I bought the 40 volt 16 inch trimmer which I do not see for sale now. It was a piece of garbage due to a poor design and very uncomfortable to use. They took my money but would not return my concerns.
Response from greenworkstools.comBy Greenworks, November 11, 2024
Hello Disappointed14.
We appreciate you taking the time to review this product. We are sorry to hear that you are not completely satisfied with this unit’s weight and design.
With the 2.0AH battery installed, this unit weighs approx. 13.4 lbs. in total.
Proper ergonomics when holding a string trimmer can improve comfort and cut quality. Here are some tips for holding a string trimmer:
Posture: Keep the arm holding the front handle straight, while slightly bending the hand on the rear handle. This will keep the trimmer head parallel to the ground, which gives the string the most cutting contact area.
Level: Hold the trimmer level.
Angle: When trimming against a hard surface, be flush with it. Holding the trimmer too high or at too shallow an angle can result in uneven or ineffective cuts.
Adjusting the handle can also provide a better balance, this will help evenly distribute the weight between the battery and the base and should hopefully assist in a more enjoyable user experience.
Greenworks 80V platform is backed by a four -year warranty. When you have a chance we urge you to review the video shared below.
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
(Assembly Guide) https://youtu.be/XcjAbpRPsKQ
We appreciate you taking the time to review this product. We are sorry to hear that you are not completely satisfied with this unit’s weight and design.
With the 2.0AH battery installed, this unit weighs approx. 13.4 lbs. in total.
Proper ergonomics when holding a string trimmer can improve comfort and cut quality. Here are some tips for holding a string trimmer:
Posture: Keep the arm holding the front handle straight, while slightly bending the hand on the rear handle. This will keep the trimmer head parallel to the ground, which gives the string the most cutting contact area.
Level: Hold the trimmer level.
Angle: When trimming against a hard surface, be flush with it. Holding the trimmer too high or at too shallow an angle can result in uneven or ineffective cuts.
Adjusting the handle can also provide a better balance, this will help evenly distribute the weight between the battery and the base and should hopefully assist in a more enjoyable user experience.
Greenworks 80V platform is backed by a four -year warranty. When you have a chance we urge you to review the video shared below.
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
(Assembly Guide) https://youtu.be/XcjAbpRPsKQ
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to use, not real loud, not ok heavy
on October 28, 2024
Posted by: Lea Lillian
Gender:Female
[This review was collected as part of a promotion.] I bought this trimmer this spring and love it! Works great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Well balanced
on October 26, 2024
Posted by: RAll
from Texas
Gender:Female
[This review was collected as part of a promotion.] Just purchased. So far a great product. Easy to hold and use. Well balanced
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Strong performance
on October 23, 2024
Posted by: NJSteve
from Northern New Jersey
Gender:Male
[This review was collected as part of a promotion.] Recent convert to cordless lawn equipment. Greenworks highly rated across a variety of testing sites. Frustration with my gas trimmer finally pushed me over the edge. Sting trimmer was my first purchase and it's been great. It also can accept the pole pruner chain saw that I already have. Looking forward to acquiring the leaf blower and the 16" chainsaw.
Pros: Convenient, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
works good so far
on October 12, 2024
Posted by: gej35757
from Texas
Gender:Male
[This review was collected as part of a promotion.] still new and all arrived except should strap was not in the box. But is works just fine, but have not done much yardwork yet
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Shockingly good!
on October 3, 2024
Posted by: LAD52
from Cleveland, Ohio
Gender:Female
[This review was collected as part of a promotion.] I am thrilled with my string grass trimmer. It is powerful enough to trim our yard without needing to recharge. I am happy that it is quiet and environmentally friendly.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Renewed like new
on September 25, 2024
Posted by: Mike 2
from CT
Gender:Male
[This review was collected as part of a promotion.] I bought this string trimmer to add on to my 80 volt collection it came to me in like new condition the only thing I could find wrong with it was the screws that hold the guard on were too long not a big deal to me a couple of washers solved the problem this is extremely quiet and way more powerful than a good gas trimmer I would recommend this product
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Beast Mode ENgage
on September 18, 2024
Posted by: gblass
from Salem, MA
Gender:Male
[This review was collected as part of a promotion.] https://www.greenworkstools.com/pages/write-a-review-sweepstakes
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com