Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.3
(950 Reviews)
Rating breakdown 950 reviews
5 Stars
654
4 Stars
143
3 Stars
43
2 Stars
28
1 Star
82
89%of customers recommend this product.
(
682 out of
768)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
5
Greenworks is the best
on July 30, 2025
Posted by: Trucker1
from Tooele utah
Gender:Male
[This review was collected as part of a promotion.] This is the aecond trimmer I have bought. I have owned one of there mower the trimmer and a leaf blower and I love all of then they all had plenty of power and the batteries lasted long enough to finish the job I had to buy a new trimmer because I wore it out it last her 7 years and never let me down
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Guard assembly
on July 28, 2025
Posted by: Srite
from Norman, OK
[This review was collected as part of a promotion.] Hello. I just ordered a replacement guard for my 60V string trimmer. I hope the replacement part is built stronger than the one that came with the trimmer. The original guard was flimsy, in my opinion. A big piece broke off soon after I started using the trimmer when I accidently dropped it on the ground and the guard hit the ground. Luckily, the remaining bit, still attached to the shaft, had the cutter on it so I was able to continue using the trimmer for awhile anyway, but it allowed the trimmed weeds and stuff to fly all over the place and hit me on the legs. The remaining bit broke off yesterday, so now the line cutter part is gone and I decided to buy a new guard. On the whole, I like the product and gave it five stars, but I think the guard part could be made better.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Impressed
on July 28, 2025
Posted by: Rockk
from New Mexico
Gender:Male
[This review was collected as part of a promotion.] I Bought The String Trimmer Little Over A Month Ago. Owned A Gas Trimmer For Years. Was Not Sure About Get An Electric Trimmer How It Would Work and Weight And Capable
Of Taking Over and Gas Trimmer. I took A Chance and Tried One. Impressed Had Enough Power Was A Little Lighter. I've Used It 5 Times Since I Purchsed It. Has Been Working Well At This Point.For My Age and Huge Yard It's Doing The Job Well. The Battery Holds Up As Well. I Own Other Greenworks Equipment Chainsaw, Several Blowers
They All Work Well.
Of Taking Over and Gas Trimmer. I took A Chance and Tried One. Impressed Had Enough Power Was A Little Lighter. I've Used It 5 Times Since I Purchsed It. Has Been Working Well At This Point.For My Age and Huge Yard It's Doing The Job Well. The Battery Holds Up As Well. I Own Other Greenworks Equipment Chainsaw, Several Blowers
They All Work Well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Locked up on second light use, and motor smoked...
on July 26, 2025
Posted by: Barry501
I bought this a couple weeks ago. First time I used it, it failed to run a couple times when I squeezed the switch, and had some light smoke coming out of the trimmer head. Just used it today for the second time... After about 30 feet of light border trimming, it stopped working all together, and smoked pretty bad... I thought maybe it overheated, so I let it sit for about 30 minutes... When I tried it again, it acted like the trimmer head was locked up, and smoke came out of the trimmer head, again... Going to contact them Monday, and see what they're plan is...
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 29, 2025
Hello Barry501.
We are sorry to hear about your frustrating experience. We see you have been in touch with our team. We are happy they were able to support you and provide information on the replacement process. Please know, if you need further support or have any questions do not hesitate to contact us by Live chat on (www.greenworkstools.com) or call us on 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
We are sorry to hear about your frustrating experience. We see you have been in touch with our team. We are happy they were able to support you and provide information on the replacement process. Please know, if you need further support or have any questions do not hesitate to contact us by Live chat on (www.greenworkstools.com) or call us on 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
String Trimmer
on July 25, 2025
Posted by: SteveOfOhio
from Cincinnati Ohio
Gender:Male
[This review was collected as part of a promotion.] I bought this trimmer a little over a month ago. I have approximately 400+ feet of trimming to do. This trimmer seems to have the power and Battery power to do the the trimming 2-3 times before having to charge the battery.
The actual trimmer I bought was Model BLB479 with a 2 ah battery.
The actual trimmer I bought was Model BLB479 with a 2 ah battery.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Fits kobalt 40v
on July 24, 2025
Posted by: TPFL
This fits s kobalt 40v model kst130x 06 trimmer with manufacture date 2017
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Great trimmer except the bump feed is terrible
on July 19, 2025
Posted by: Mojofloflo
Gender:Male
Ive had mine for 2 summers now, I love everything about it except the bump feed. Its a double line bump feed but it doesnt have a separator between the two lines so they get tangled ALL.THE.TIME. I've re run the feed pretty much every use and no matter how I spool the thing, its always getting jammed. Greenworks has double line bump feeds with separators and oddly doesnt have one for this model - so I'd actually urge you guys to not get this one and to check for models that have accessory replacements.
Response from greenworkstools.comBy Greenworks Customer Care, Greenworks customer sucess, July 24, 2025
Thank you for taking the time to share your experience. We’re glad to hear you’ve enjoyed the performance of the unit over the past two summers, though we’re sorry to hear the bump feed has been a source of frustration.
One benefit of this particular bump head design is its ease of reloading, especially compared to units that require replaceable spools. While we understand that line tangling can be an issue in certain cases, many users find the straightforward reload process to be a convenient feature.
We appreciate your honest feedback and want you to know it’s been shared with our product development team as we continue working to improve future designs. If you'd like help with spooling tips feel free to reach out to us directly at 1-888-909-6757 or via chat on our website—we’re happy to assist.
Thanks again for being a Greenworks customer.
One benefit of this particular bump head design is its ease of reloading, especially compared to units that require replaceable spools. While we understand that line tangling can be an issue in certain cases, many users find the straightforward reload process to be a convenient feature.
We appreciate your honest feedback and want you to know it’s been shared with our product development team as we continue working to improve future designs. If you'd like help with spooling tips feel free to reach out to us directly at 1-888-909-6757 or via chat on our website—we’re happy to assist.
Thanks again for being a Greenworks customer.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Doesn't work
on July 17, 2025
Posted by: bobbicat17
[This review was collected as part of a promotion.] Bought in May & used it twice. Its July & it won't work.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 28, 2025
Hello bobbicat17.
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks Success Team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks Success Team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com