Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.5
(538 Reviews)
Rating breakdown 538 reviews
5 Stars
387
4 Stars
88
3 Stars
21
2 Stars
13
1 Star
29
93%of customers recommend this product.
(
413 out of
446)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
5
Easy to put together
on April 17, 2025
Posted by: SamA
from Traverse City, MI
Gender:Male
[This review was collected as part of a promotion.] Sometimes intimidating, putting together the string trimmer couldn’t have been any easier! Now to start trimming!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
horrible engineering
on April 17, 2025
Posted by: christelr2819
from Gallatin, TN
Gender:Female
I purchased a combo trimmer/blower. The items arrived yesterday and I was thrilled to open and use them immediately. The instructions in the box included an edger, but none for the trimmer. It was easy enough to put together and I started using it. After only apx. 10 ft. of trimming the string on one side came off. I tried to download user manual from the greenworkstools website, but kept getting error messages. Finally figured out how to open the bottom and after more than an hour have not succeeded in threading the string and closing the housing again. I will return this tomorrow.
Pros: Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 22, 2025
Hello christelr2819.
We are sorry to hear of the issue you experienced. Greenworks Tools has a YouTube channel, offering videos on various topics related to our battery-powered and eclectic outdoor power tools, including lawn care, gardening, and DIY projects, we also have assembly videos for most machines. We have a video here showing how to resting the trimmer line. You can watch the video here, (https://www.youtube.com/watch?v=-3UtaGkO0vI).
Manuals are usually available on the products page. Should the manual not be available we apologies in advance for the inconvenience and urge you to contact by live chat on www.greenworkstools.com or call us at 1-888-909-6757.
We are sorry to hear of the issue you experienced. Greenworks Tools has a YouTube channel, offering videos on various topics related to our battery-powered and eclectic outdoor power tools, including lawn care, gardening, and DIY projects, we also have assembly videos for most machines. We have a video here showing how to resting the trimmer line. You can watch the video here, (https://www.youtube.com/watch?v=-3UtaGkO0vI).
Manuals are usually available on the products page. Should the manual not be available we apologies in advance for the inconvenience and urge you to contact by live chat on www.greenworkstools.com or call us at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Pro trimmer
on April 17, 2025
Posted by: Gale53
from California
Gender:Female
[This review was collected as part of a promotion.] Recently bought the green Works 80V 2AH battery 17 inch string trimmer trimmer And although it is a little heavy, the strap really helps. So much easier than having to fool with a gas trimmer and trying to get it to start when you’re 71 years old. The only thing is, I wish the battery was more than 2AH so it could last longer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product
on April 16, 2025
Posted by: DP Chin
from Louisville KY
Gender:Male
[This review was collected as part of a promotion.] Easy to operate and no gasoline needed. Plenty of battery and cutting power
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful and quiet
on April 15, 2025
Posted by: RichEP
from Eagle Point, OR
Gender:Male
[This review was collected as part of a promotion.] Just purchased Greenworks 80V string trimmer. It is powerful, sturdy, and quiet. Works smoothly. Glad I purchased it to replace my old 4 cycle trimmer that was so hard to start and noisy.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Lite weight
on April 13, 2025
Posted by: K Lite25
from Nashville, TN
Gender:Male
[This review was collected as part of a promotion.] I bought this today and it knocked down all the high weeds around my house.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome machine
on April 11, 2025
Posted by: The yard Man
from Utah
Gender:Male
[This review was collected as part of a promotion.] This tool has extreme power and does an excellent job.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Trimmer is great/Registration SUCKS
on April 8, 2025
Posted by: Oldnweiser
from Florida
Gender:Male
[This review was collected as part of a promotion.] You’d think in 2025 for the top of the line tool you could find a QR code to shoot to register. But NOOoooopp!’ You have to get your magnifying glass out to read then type in the thousand digit* serial number and model. *exaggeration
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 9, 2025
Hello Oldnweiser.
We are sorry to hear of the issue you experienced while trying to register your string trimmer and leaf blower. We appreciate hearing from consumers like you and will share your review with relevant team members as we work to improve our online registration system. We are happy to report your tools were successfully uploaded into our system. Please hold on to a copy of your receipt for the duration of the tools warranty, receipts or order information needs to be provided for any warranty claims. If you have further questions or concerns, connect with us by Live chat on (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS), so our experts can discuss your experience.
We are sorry to hear of the issue you experienced while trying to register your string trimmer and leaf blower. We appreciate hearing from consumers like you and will share your review with relevant team members as we work to improve our online registration system. We are happy to report your tools were successfully uploaded into our system. Please hold on to a copy of your receipt for the duration of the tools warranty, receipts or order information needs to be provided for any warranty claims. If you have further questions or concerns, connect with us by Live chat on (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS), so our experts can discuss your experience.
Written by a customer while visiting greenworkstools.com