Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.5
(537 Reviews)
Rating breakdown 537 reviews
5 Stars
387
4 Stars
88
3 Stars
21
2 Stars
12
1 Star
29
93%of customers recommend this product.
(
413 out of
445)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
5
So far so good
on May 9, 2026
Posted by: Big Bagel
from Knoxville, TN
Gender:Male
[This review was collected as part of a promotion.] Really enjoying this so far. Just as powerful as the gas one I used to use, but so much easier and simpler.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Very strong, long battery oofe
on May 7, 2026
Posted by: Ach86
from Rogers, ar
Gender:Male
[This review was collected as part of a promotion.] Stronger than I anticipated and lighter too despite 70v battery
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Light weight, strong and very quiet.
on May 7, 2026
Posted by: Jared D
from Arlington Wa
Gender:Male
[This review was collected as part of a promotion.] I bought the string trimmer a few days ago. Has enough power to handle 4' tall grass. The trimmer is super light weight and silent compared to gas powered trimmers. Only giving it 4 stars because the battery only lasts about 25 minutes. Not an hour like the description. If you have multiple 80v tools from greenworks this isn't really a problem because you can just cycle out the batteries and keep going. Overall it's a very nice product and I'm glad I bought one.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MLBritten
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this brushless string trimmer! It works great and gets the job done. If you have thicker brush then grass, it might not be powerful enough. But for grass it is perfect!
Pros: Convenient, Easy to Use, Durable, Environmentally Safe
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: RyanK
from Cleveland, OH
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall this is a great trimmer that is very well weighted and feels good to use. The string loading system is wonderful, compared to old manual style loading BUT the bump head seems to work when it wants, not when you need. If the bump head would work better this would easily be a perfect trimmer!
Pros: Convenient, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Just Dave - SW VA.
from New Cumberland, PA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I received this 80V combo as a gift and I love it.
Pros: Cost-Saver, Easy to Use, Quiet, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
⭐️⭐️⭐️⭐️
on May 2, 2026
Posted by: TW44
from Cincinnati OH
Gender:Male
[This review was collected as part of a promotion.] Lightweight
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
not easy to refill the spool
on April 29, 2026
Posted by: GaryT350
from Pompano Beach, FL
Gender:Male
[This review was collected as part of a promotion.] I've been using this trimmer for one year. While it cuts fine, I find that replenishing the spool is not easy. The spool takes considerable effort to rewind
Pros: Effective, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 29, 2026
Hello GaryT350.
Thank you for your feedback and for using the trimmer over the past year, we are glad to hear it is performing well for cutting, but we understand that rewinding the spool can be challenging. For best results, we recommend removing the spool and ensuring you are using the correct line diameter specified for your model, as thicker or incompatible line can make winding more difficult. When refilling, try to keep the line evenly tensioned and follow the directional arrows on the spool to prevent binding. It can also help to avoid overfilling, as too much line can cause resistance during installation and use. Periodically cleaning the spool housing and checking for debris can further improve ease of operation. For a step-by-step visual guide, you may find this video helpful: "String Trimmer General Maintenance - Replacing the Trimmer Line (S-Type Trimmer Head)" (https://youtu.be/-3UtaGkO0vI). We appreciate your input and hope these tips make the process easier moving forward. 909-6757. If you have exhausted all troubleshooting steps and the problem persists, contact us through on www.greenworkstools.com or call Greenworks toll-free helpline 1-888-909-6757. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Thank you for your feedback and for using the trimmer over the past year, we are glad to hear it is performing well for cutting, but we understand that rewinding the spool can be challenging. For best results, we recommend removing the spool and ensuring you are using the correct line diameter specified for your model, as thicker or incompatible line can make winding more difficult. When refilling, try to keep the line evenly tensioned and follow the directional arrows on the spool to prevent binding. It can also help to avoid overfilling, as too much line can cause resistance during installation and use. Periodically cleaning the spool housing and checking for debris can further improve ease of operation. For a step-by-step visual guide, you may find this video helpful: "String Trimmer General Maintenance - Replacing the Trimmer Line (S-Type Trimmer Head)" (https://youtu.be/-3UtaGkO0vI). We appreciate your input and hope these tips make the process easier moving forward. 909-6757. If you have exhausted all troubleshooting steps and the problem persists, contact us through on www.greenworkstools.com or call Greenworks toll-free helpline 1-888-909-6757. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com