Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.5
(538 Reviews)
Rating breakdown 538 reviews
5 Stars
387
4 Stars
88
3 Stars
21
2 Stars
13
1 Star
29
93%of customers recommend this product.
(
413 out of
446)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
5
What I needed
on May 5, 2025
Posted by: Courius67
from Indiana
Gender:Male
[This review was collected as part of a promotion.] Purchased to replace a worn out gas trimmer. Very good decision. Works great and gives me another battery for my Greenworks leaf blower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Happy with 80v string trimmer
on May 4, 2025
Posted by: Jenn55
from Washington
Gender:Female
[This review was collected as part of a promotion.] Easy to assemble via YouTube video. Worked great right out of the box after 10 minute assembly (quicker if you know what you're doing). A bit heavier than I expected, but certainly not unmanageable for a 50+ woman.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Good string trimmer
on May 4, 2025
Posted by: ZInventor
from Boise ID
Gender:Male
[This review was collected as part of a promotion.] I bought this, tried it I have had two other string trimmers from other brands the first on was also battery powered but it died after a while and had low power, the 2nd one was gas which worked well when it ran and it was a pain in the butt to keep the power maxed without the engine dying this one is lighter, came with more string and the shoulder strap the edger is really well weighted and the battery charges fast which was a concern I had
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent string trimmer
on May 4, 2025
Posted by: A853
from North Myrtle Beach, South Carolina
[This review was collected as part of a promotion.] I bought the trimmer last weekend. I used it to trim the backyard and was very pleased with his performance. It made quick work of what had been a backbreaking job for me. I would highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
I am impressed with the design and all of the features
on May 3, 2025
Posted by: TickMAD
from Toledo Ohio
Gender:Male
[This review was collected as part of a promotion.] I purchased the trimmer on April 29, and unfortunately due to bad weather I have not been able to use it yet. However, from everything that I’ve heard and revues I’ve read on the internet it is a very reliable product
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Good price
on May 3, 2025
Posted by: Itsnotatumor
from Beavercreek Oh
Gender:Male
[This review was collected as part of a promotion.] Just bought it and put it together. Very easy assembly. It has a good weight. 4 year warranty so I hope it lasts longer than my last electric trimmer. Different brand.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
trimmer head doesnt feed, like all others
on May 2, 2025
Posted by: warn
Trimmer head doesnt feed, seems like most have this problem, no service, no parts, stay away!
Response from greenworkstools.comBy Greenworks, May 2, 2025
Hello warn.
We are sorry to hear about the experiencing you are having. A non-feeding trimmer head can be due to several reasons, including a clogged head, incorrect line size, a broken or worn spring, or a damaged spool. It is also possible the line is tangled or fused together.
If you are facing any difficulties, we encourage you to review the String Trimmer General Maintenance - Replacing the Trimmer Line (T-Style Trimmer Head) video. It may offer a solution to your problem. You can access it here (https://www.youtube.com/watch?si=4Q7SCNj_gODi9iWS&v=2eiGIXXzx2w&feature=youtu.be).
A list of replacement parts can be found in the user manual. Greenworks Tools offers commonly purchased replacement parts such as batteries, chargers chains/bars, spools, trimmer line, and mower blades directly through our site here.
https://www.greenworkstools.com/collections/accessories
If the product you are looking for is unavailable, simply select the "Notify Me" option to receive an alert once the unit is back in stock. If the "Notify Me" button is not available, please check back with us periodically. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
We are sorry to hear about the experiencing you are having. A non-feeding trimmer head can be due to several reasons, including a clogged head, incorrect line size, a broken or worn spring, or a damaged spool. It is also possible the line is tangled or fused together.
If you are facing any difficulties, we encourage you to review the String Trimmer General Maintenance - Replacing the Trimmer Line (T-Style Trimmer Head) video. It may offer a solution to your problem. You can access it here (https://www.youtube.com/watch?si=4Q7SCNj_gODi9iWS&v=2eiGIXXzx2w&feature=youtu.be).
A list of replacement parts can be found in the user manual. Greenworks Tools offers commonly purchased replacement parts such as batteries, chargers chains/bars, spools, trimmer line, and mower blades directly through our site here.
https://www.greenworkstools.com/collections/accessories
If the product you are looking for is unavailable, simply select the "Notify Me" option to receive an alert once the unit is back in stock. If the "Notify Me" button is not available, please check back with us periodically. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Powerful
on April 29, 2025
Posted by: J coordinate
from Marietta, GA
Gender:Male
[This review was collected as part of a promotion.] Bought this trimmer. Very powerful. Only drawback the charger fan keeps running unlike my other charger it turns off when fully charged and the deflector may be a little small. The debris flies all over the place.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com