Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.5
(538 Reviews)
Rating breakdown 538 reviews
5 Stars
387
4 Stars
88
3 Stars
21
2 Stars
13
1 Star
29
93%of customers recommend this product.
(
413 out of
446)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
5
Light weight, easy to controll
on June 23, 2025
Posted by: JOBS
from Neillsville, WI
Gender:Male
[This review was collected as part of a promotion.] easy to operate. it's quite and does a great job cutting high weeds
Written by a customer while visiting greenworkstools.com
Customer Rating
4
No more struggles to start
on June 23, 2025
Posted by: GaleDIY
from California
Gender:Female
[This review was collected as part of a promotion.] I bought this string trimmer a couple months ago and it is so nice not to have to struggle to try to start a tool. It is heavier but with the shoulder strap it makes it much easier to handle. The battery almost out lasted me. 🤣🤣 The only drawback is I couldn’t cut as close to the ground as I wanted to but it’s good enough.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Super tool
on June 21, 2025
Posted by: dackjawson
from Menominee, MI
Gender:Male
[This review was collected as part of a promotion.] Got this as a Father's Day gift. Can't wait to try it out. Hoping it's as good as my 80V Greenworks mower I bought in April.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
No gas, no hassle
on June 21, 2025
Posted by: JP03
from Oklahoma city
Gender:Male
[This review was collected as part of a promotion.] I purchased this to replace several low voltage cheap trimmers and a 40cc gas trimmer. The cost of buying gas and oil and spark plugs and air filters plus the inconsistent performance of the gas trimmer combined with the ease of use of the lower voltage cordless string. Trimmers pushed me to try one of these 80 V electric trimmers. I sold all of my other ones and love this green works trimmer. Since then I have purchased a green works blower and now a chainsaw. I’m hoping their battery form factor does not change. I had purchased a blower and another chainsaw from a different manufacturer with a very good reputation. Found that they changed their battery form factor shortly after I purchased. Now they no longer support the old battery.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Good value
on June 20, 2025
Posted by: Fred765
from Winchester Indiana
Gender:Male
[This review was collected as part of a promotion.] With the Free battery plus the one that came with it I can trim my whole yard
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great attachment capable trimmer
on June 18, 2025
Posted by: Bubbaepp
from Leesburg, Florida
Gender:Male
[This review was collected as part of a promotion.] Great weed eater and hedge trimmer attachment! Easy to use with plenty of power! I had one before I used for about 8 years. That’s why I purchased another Greenworks product! Great quality! I use it for my house and 2rental properties!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Great product when it works
on June 15, 2025
Posted by: Honest review
from Detroit, Michigan
Gender:Male
[This review was collected as part of a promotion.] I bought the 16” wire trimmer in 2023. My thought was I’d switch to electric since there’s less maintenance and moving parts so the life should be longer than my gas powered one. I was wrong, I only got two summers of use plus this season I’ve used it three times and now the electric motor has seized up. Very disappointing, US product and with light use in a very small yard it didn’t last very long at all.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 16, 2025
Hello Honest review.
We are sorry to hear about your experience when using this [ADD TOO HERE]. It sounds like you will need to contact us directly and some further information is required to be better assisted. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a Live chat on www.greenworkstools.com. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
We are sorry to hear about your experience when using this [ADD TOO HERE]. It sounds like you will need to contact us directly and some further information is required to be better assisted. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a Live chat on www.greenworkstools.com. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Powerful but string constantly cut off
on June 15, 2025
Posted by: Feesor
[This review was collected as part of a promotion.] No matter what quality of string I buy it always cuts off. I’m thinking maybe the voltage might be too high for a string trimmer. They need to invent a steel blade attachment
Response from greenworkstools.comBy Greenworks, June 16, 2025
Hello Feesor.
It is frustrating when your trimmer line keeps breaking, even if you are using high-quality line. Here are some common reasons why this happens and what you can do.
1. Over-winding can strain the string, while under-winding can cause tangling and premature breaks.
2. Make sure you thread the string in the correct direction indicated by the trimmer head.
3. Avoid overfilling the spool, which can cause binding and breakage.
Tips: Follow your trimmer's specific guidelines for installing the line and test the feeding mechanism after installation. By considering these points, you can reduce trimmer line breakage and achieve more efficient trimming.
If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
It is frustrating when your trimmer line keeps breaking, even if you are using high-quality line. Here are some common reasons why this happens and what you can do.
1. Over-winding can strain the string, while under-winding can cause tangling and premature breaks.
2. Make sure you thread the string in the correct direction indicated by the trimmer head.
3. Avoid overfilling the spool, which can cause binding and breakage.
Tips: Follow your trimmer's specific guidelines for installing the line and test the feeding mechanism after installation. By considering these points, you can reduce trimmer line breakage and achieve more efficient trimming.
If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com