Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.5
(537 Reviews)
Rating breakdown 537 reviews
5 Stars
387
4 Stars
88
3 Stars
21
2 Stars
12
1 Star
29
93%of customers recommend this product.
(
413 out of
445)
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
3
Great trimmer except the bump feed is terrible
on July 19, 2025
Posted by: Mojofloflo
Gender:Male
Ive had mine for 2 summers now, I love everything about it except the bump feed. Its a double line bump feed but it doesnt have a separator between the two lines so they get tangled ALL.THE.TIME. I've re run the feed pretty much every use and no matter how I spool the thing, its always getting jammed. Greenworks has double line bump feeds with separators and oddly doesnt have one for this model - so I'd actually urge you guys to not get this one and to check for models that have accessory replacements.
Response from greenworkstools.comBy Greenworks Customer Care, Greenworks customer sucess, July 24, 2025
Thank you for taking the time to share your experience. We’re glad to hear you’ve enjoyed the performance of the unit over the past two summers, though we’re sorry to hear the bump feed has been a source of frustration.
One benefit of this particular bump head design is its ease of reloading, especially compared to units that require replaceable spools. While we understand that line tangling can be an issue in certain cases, many users find the straightforward reload process to be a convenient feature.
We appreciate your honest feedback and want you to know it’s been shared with our product development team as we continue working to improve future designs. If you'd like help with spooling tips feel free to reach out to us directly at 1-888-909-6757 or via chat on our website—we’re happy to assist.
Thanks again for being a Greenworks customer.
One benefit of this particular bump head design is its ease of reloading, especially compared to units that require replaceable spools. While we understand that line tangling can be an issue in certain cases, many users find the straightforward reload process to be a convenient feature.
We appreciate your honest feedback and want you to know it’s been shared with our product development team as we continue working to improve future designs. If you'd like help with spooling tips feel free to reach out to us directly at 1-888-909-6757 or via chat on our website—we’re happy to assist.
Thanks again for being a Greenworks customer.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very helpful and easy to use
on July 17, 2025
Posted by: earthmama
from VA
Gender:Female
[This review was collected as part of a promotion.] We love this, easy to use, no fumes, no gas. very reliable!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
lightweight
on July 13, 2025
Posted by: illinibob
from macomb, illinois
Gender:Male
[This review was collected as part of a promotion.] I was looking for a lightweright trimmer that is powerful and this fits the bill.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
String Trimmer
on July 12, 2025
Posted by: Mick DeMello
from Wildwood MO
Gender:Male
[This review was collected as part of a promotion.] Unbelievably easy to use compared to my gas operated exercise string machine.
I can now work without all the discomfort trying to start the trimmer.
I can now work without all the discomfort trying to start the trimmer.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product
on July 12, 2025
Posted by: Kimmysue
from Ky
Gender:Female
[This review was collected as part of a promotion.] I bought this a few weeks ago and was pleasantly surprised. Best weedeater I've ever used. The battery laster longer than I expected. Will never go back to gas powered.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great trimmer
on July 11, 2025
Posted by: Jesus Marroquin 1
from Pharr, tx
Gender:Male
[This review was collected as part of a promotion.] I bought this 80v gw trimmer and it's been an awesome trimmer, so far it last for what I had to trim around two properties.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Yard Tool
on July 10, 2025
Posted by: Raincrow
from Alabama
Gender:Male
[This review was collected as part of a promotion.] Just recently bought my 2nd attachment capable trimmer. I have weed eater, edger, hedge trimer and tiller attachments. I wanted 2 power heads so we didn't need to wait when one of the attachements is in use. Haven't missed gas powered at all Also have chainsaw and blower on 80v system
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Super Easy to Use
on July 9, 2025
Posted by: 97SatusPass
Gender:Male
[This review was collected as part of a promotion.] Purchased this trimmer in the past month. We love the ease of use and a very powerful, long lasting battery.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com