Customer reviews from greenworkstools.com
Greenworks - 16 In Brushless String Trimmer w/ 2.5Ah Battery & Rapid Charger - Green
Average customer rating
4.5
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
370
4 Stars
80
3 Stars
21
2 Stars
12
1 Star
26
93%of customers recommend this product.
(
398 out of
426)
Customer Reviews for Greenworks - 16 In Brushless String Trimmer w/ 2.5Ah Battery & Rapid Charger - Green
Posted by: Michael Andrew
from Sacramento, CA
Verified Purchase:Yes
Superior, workhorse of a product. Used it on an on-going community park fire abatement and beautification project. 6' weeds must be completely dry. Otherwise, they wrap around the head.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Rick N
from Sylva, NC
Verified Purchase:Yes
I waited a few months to add this trimmer to my Greenworks pro 80V system. My rural property needs a trimmer that can handle heavy brush. On it's test drive with the supplied string I was able to take out a patch where I wanted to plant fruit trees. It handled it great. I need to play with the shoulder strap for the right length (definitely needed).
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Heavy and big...difficult to use
on May 8, 2021
Posted by: Anonymous
from Seattle, WA
Gender:Male
I bought this unit after having a great experience with the Greenworks leaf blower (best yard tool ever). But this unit is very big, heavy, and difficult to use unless you're a pro football linebacker. Also, the strings are cut frequently and the unit does not automatically compensate. I do not recommend this unit.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Customer Care, November 25, 2021
Hello Cody Parker,
Thank you for bringing your concerns to our attention. We're very sorry to hear that some aspects of this design did not meet all your needs as you expected. This is a bump n’ feed unit. The unit must be turned on and you will need to tap the bump knob on the ground to release additional line. Trimmer line of about 1/4" will feed out each time you bump the head. As long the mechanics for the line release are understood and exercised you should have no issues releasing line. We hope this information has been helpful.
If you have any further questions or feedback, we would be glad to talk to you more about this. 1-888-909-6757 for our Greenworks customer care team.
Thank you for bringing your concerns to our attention. We're very sorry to hear that some aspects of this design did not meet all your needs as you expected. This is a bump n’ feed unit. The unit must be turned on and you will need to tap the bump knob on the ground to release additional line. Trimmer line of about 1/4" will feed out each time you bump the head. As long the mechanics for the line release are understood and exercised you should have no issues releasing line. We hope this information has been helpful.
If you have any further questions or feedback, we would be glad to talk to you more about this. 1-888-909-6757 for our Greenworks customer care team.
Written by a customer while visiting greenworkstools.com
Posted by: Jon L
from NJ
Verified Purchase:Yes
Great tool that gives you plenty of power to chop through some pesky longer brush and weeds.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Champs
from MI
Gender:Male
Verified Purchase:Yes
Capable, quiet tool - battery enters on one side which makes the whole thing want to lean over and a pain to have to keep upright
Annoying because the non-attachment-capable one goes directly in the center-rear and is probably a lot nicer to handle. It’s not as though there is a huge range of attachments that makes this worth it - I probably would have chosen the other one if I had known
I use the 5Ah battery which probably doesn’t help but why buy another battery when one does my whole yard in both the mower and strimmer?
Love the 80V range btw !
Annoying because the non-attachment-capable one goes directly in the center-rear and is probably a lot nicer to handle. It’s not as though there is a huge range of attachments that makes this worth it - I probably would have chosen the other one if I had known
I use the 5Ah battery which probably doesn’t help but why buy another battery when one does my whole yard in both the mower and strimmer?
Love the 80V range btw !
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Endo
Verified Purchase:Yes
Trimmer needs to offer a roller attachment to help with trimming edges rather then having to hold steady to meet objective of straight edges
Response from greenworkstools.comBy Greenworks, Customer Care , August 27, 2021
Hello Endo,
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care department using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). We look forward to your follow post, please keep us updated!
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care department using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). We look forward to your follow post, please keep us updated!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Lots of power/endurance - could hold more string
on September 5, 2021
Posted by: crazy08
from TX
Verified Purchase:Yes
The 2A battery has plenty juice for all my trimming needs. The only con is that the string length you can load is short for a double string trimmer, but it's easy enough to reload. It will cover all your trimming needs and can be used for some light duty edging.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: greenbelt gardener
Verified Purchase:Yes
trimmer is equal to the gas trimmer that it replaced without the expense of repairs and breakdowns.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, September 13, 2021
Hello greenbelt gardener,
Thank you for taking the time to review the 80V String Trimmer. We want you to know, feedback is at the heart of everything we do! Thank you for sharing your choice to ditch your gas tools for an innovative, eco-friendly alternative! We're confident that you'll enjoy the Greenworks lineup features over 20 high-performance Pro 80V tools.
If it ends up that you are having an issue with the string trimmer, please contact our Customer Support at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues.
Thank you for taking the time to review the 80V String Trimmer. We want you to know, feedback is at the heart of everything we do! Thank you for sharing your choice to ditch your gas tools for an innovative, eco-friendly alternative! We're confident that you'll enjoy the Greenworks lineup features over 20 high-performance Pro 80V tools.
If it ends up that you are having an issue with the string trimmer, please contact our Customer Support at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues.
Written by a customer while visiting greenworkstools.com