Customer reviews from greenworkstools.com
Greenworks - 16 In Brushless String Trimmer w/ 2.5Ah Battery & Rapid Charger - Green
Average customer rating
4.5
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
370
4 Stars
80
3 Stars
21
2 Stars
12
1 Star
26
93%of customers recommend this product.
(
398 out of
426)
Customer Reviews for Greenworks - 16 In Brushless String Trimmer w/ 2.5Ah Battery & Rapid Charger - Green
Posted by: JMas
from Woodburn, OR
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the combo set I bought but the should have waited a couple of weeks and bought them separately for the same price. Only separately I would have gotten 2 chargers and 2 batteries extra.
Pros: Convenient, Easy to Use, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Non inclusive of women/small people-heavy/awkward
on September 9, 2024
Posted by: Janet25
Gender:Female
Sooooo heavy & it’s taller than I am. Not easy to use. If you are a 5’4” woman, don’t but this. Arg! You have to restring it by hand every time it runs out. My hands are too small to even reach both sides of the buttons.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 10, 2024
Hello Janet25.
Thank you for sharing your post and picture. We understand you did not like the weight and bulk of the unit. We do offer smaller tools in our 40v and 24v line that may be more suitable for your needs. Whatever your tool needs are we would be happy to direct you to a line that better suits your needs. For any further inquiries or assistance, please do not hesitate to contact us through chat direct on www.greenworkstools.com or by phone at 1-888-909-6757. We're happy to help.
Thank you for sharing your post and picture. We understand you did not like the weight and bulk of the unit. We do offer smaller tools in our 40v and 24v line that may be more suitable for your needs. Whatever your tool needs are we would be happy to direct you to a line that better suits your needs. For any further inquiries or assistance, please do not hesitate to contact us through chat direct on www.greenworkstools.com or by phone at 1-888-909-6757. We're happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best Trimmer EVER!
on December 31, 2024
Posted by: Gerry201
from California
Gender:Male
[This review was collected as part of a promotion.] Just bought this and it is SO easy to use. Would buy again and again!! I plan on this lasting until the end of my life! So durable
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Can't wait to use it
on February 21, 2025
Posted by: Excited
Gender:Male
[This review was collected as part of a promotion.] Just got the trimmer. Can't wait for the grass to grow and use it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Derek88
from Spokane, wa
Gender:Male
Verified Purchase:Yes
I bought this specifically to be able to attach other cutter heads, and had no problem doing so. It works great, and the attachments work easily. Only issue is the battery. If you are planning on using any other battery, don't. They apparently all make small changes so they won't fit each other. Very frustrating. Same size, just put the groves in a slightly different spot so they are not interchangeable. Only their 80V will apparently fit.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Good tool, great value
on June 23, 2022
Posted by: Willyk52
from North GA
Gender:Male
I bought this recently and am very happy with it so far. It has plenty of power for clearing thick weeds. The line feed isn't terribly smooth but that is a small inconvenience. Since I'm jist maintaining around my 3/4 acre, the 2.5 A bettery lasts me plenty long enough and doesnt take too long to charge. I was able to find a cheap ryobi blower attachment that worked seamlessly with the greenworks trimmer motor. The only other (very) minor detractor is that is doesn't sit upright when I set it down, it wants to lay on its side. For the price paid I am extremely satisfied with my purchase
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks , Customer Care, June 24, 2022
Hello Willyk52,
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care at 1-888-909-6757 (1-888-90WORKS).
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Cuts well
on October 21, 2020
Posted by: Jyork
from Las Vegas, NV
On the first day of use it went pretty smooth. The first time turning it on the head popped off pretty fast. Just make sure it’s tight before first use. Same thing with the string. Make sure it’s installed correctly. Other than that it works well and it’s pretty light.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great tool
on October 14, 2021
Posted by: GiGi67
from Conway AR
Gender:Female
I bought this on Greenworks site and am happy with the Trimmer. I have the battery powered push lawn mower, as well and am very impressed with this company.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com