Customer reviews from greenworkstools.com
Greenworks - 16 In Brushless String Trimmer w/ 2.5Ah Battery & Rapid Charger - Green
Average customer rating
4.5
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
370
4 Stars
80
3 Stars
21
2 Stars
12
1 Star
26
93%of customers recommend this product.
(
398 out of
426)
Customer Reviews for Greenworks - 16 In Brushless String Trimmer w/ 2.5Ah Battery & Rapid Charger - Green
Customer Rating
5
Greatest Weedeater Ever
on September 4, 2021
Posted by: Tony80V
from Roanoke, Va
Gender:Male
I purchased the weedear about 3 months ago. One of the lightest and easy to maneuver weedeaters I have used. Its very powerful and easiest to clean. Easy as heck to restring as well. I highly recommend the Greenworks 80v Weedeater!Pretty easy for a 67 y/o man to operate.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
WOULD be 5 stars... if I could get parts
on April 24, 2019
Posted by: isky
from Norfolk, VA
Gender:Male
I generally LOVE this trimmer. It has done well with all the attachments I previously had for my gas trimmer, aside from the blower attachment. Hedge, edger, pole-saw, tiller... work great. My only problem is that the listed part for the spool cover (aka "bump knob") is "34108178A" in the manual - but NOBODY carries it (and it isn't even listed in Greenworks' parts directory. Therefore - it's life as a string trimmer is about to come to an abrupt halt :(
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Bad Ergonomics; Very Heavy; Not for Small Users
on July 16, 2022
Posted by: RAWReviewer
from TN
Gender:Female
I am female, 5'4" of proper weight, very handy, and strong.
I've been using this for a few months.
PROS: Powerful, Good Battery Life. Same battery for the Greenworks lawnmower that I own (and like).
CONS: 1. Very heavy, not balanced well, awkward to use. The 80-V battery is installed at one end and it is much heavier than the trimmer head at the other end. I have adjusted the shoulder strap and handle multiple times and find this extremely heavy and awkward. Also, the trigger is too high up on the shaft for me to comfortably keep it engaged. I either end up with a strained shoulder or back or both. 2. Installing new cutting line is straightforward, but it is very hard to turn the spool cap if you have small hands.
OVERALL: This may be a good trimmer for someone who is larger. It isn't good for someone who is 5'4". I used a Black & Decker 18-V string trimmer for years. It was ergonomically fine for both myself and my friends who were taller. I do realize that an 18-V battery is much lighter than an 80-V, but the B&D string trimmer was much better balanced and more comfortable. No, it was not as powerful, but it was able to do the job.
RECOMMEND? Only to tall people.
I've been using this for a few months.
PROS: Powerful, Good Battery Life. Same battery for the Greenworks lawnmower that I own (and like).
CONS: 1. Very heavy, not balanced well, awkward to use. The 80-V battery is installed at one end and it is much heavier than the trimmer head at the other end. I have adjusted the shoulder strap and handle multiple times and find this extremely heavy and awkward. Also, the trigger is too high up on the shaft for me to comfortably keep it engaged. I either end up with a strained shoulder or back or both. 2. Installing new cutting line is straightforward, but it is very hard to turn the spool cap if you have small hands.
OVERALL: This may be a good trimmer for someone who is larger. It isn't good for someone who is 5'4". I used a Black & Decker 18-V string trimmer for years. It was ergonomically fine for both myself and my friends who were taller. I do realize that an 18-V battery is much lighter than an 80-V, but the B&D string trimmer was much better balanced and more comfortable. No, it was not as powerful, but it was able to do the job.
RECOMMEND? Only to tall people.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, July 20, 2022
Thank you for taking the time to share your experience with us! We greatly appreciate your feedback and are glad you had some pros/cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products our customers want/need. If ever you have specific questions or concerns about one of our products, please feel free to contact Greenworks Pro toll-free helpline at 1-855-345-3934. We look forward to your follow post, please keep us updated.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
So disappointed in weed eater
on August 9, 2023
Posted by: Grammy R
from Spokane, WA
Gender:Female
I haven't tried the blower yet, but the string weed eater was extremely disappointing. The only thing it can cut is grass, it is useless on the weeds, which is why I needed it in the first place.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , August 10, 2023
Hello Grammy,
We're sorry to hear you're unhappy with our Greenworks 80v string trimmer unit. This is one of our more powerful tools we have in our highest voltage line. It should be able to tackle a variety of different weeds and plants. However, it is not designed for brush. We would like to look into this issue in more detail with you as what you're describing is not a common issue with this unit. Please contact us at 1-888-909-6757 or through chat direct on our site. We're happy to help.
We're sorry to hear you're unhappy with our Greenworks 80v string trimmer unit. This is one of our more powerful tools we have in our highest voltage line. It should be able to tackle a variety of different weeds and plants. However, it is not designed for brush. We would like to look into this issue in more detail with you as what you're describing is not a common issue with this unit. Please contact us at 1-888-909-6757 or through chat direct on our site. We're happy to help.
Written by a customer while visiting greenworkstools.com
Posted by: Duke99
from USA
Gender:Male
Verified Purchase:Yes
The trimmer is a solid built. It would have been a 5 star if they have a lock-down system for the trigger-start after the trimmer started spinning. Because they don't have this lock-down system. It is very tiring on the hand constantly holding on the trigger-start while trimming. It would also been very helpful to list all attachments in the booklet that this trimmer could handle. But don't have this information. Left me in the dark, and I had to get the information from else where.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Good but with caveat
on July 27, 2020
Posted by: Tarnak
from Central Connecticut
I have a Greenworks hedge trimmer and leaf blower, like them both. I bought the model 2101202 string trimmer. It was not assembled by the factory properly - after I followed the install instructions and started the trimmer the trimmer head came off and went skittering down the driveway like a hockey puck, and into the woods. It took me a hour to find it. It didn't help that the instruction manual doesn't include an exploded diagram of how the retaining nut and collar, and I had to figure that out. One other negative: nowhere in the manual does it explain how to advance the string. Other trimmers I've owned needed to be bumped on the ground while running to depress the string head and loosen the string so it would feed outward. I suppose Greenworks feels anyone buying their product should already know this.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
A true Work Horse!
on December 1, 2021
Posted by: SEGray
from Llano, TX
Gender:Male
Will never go back to a gas powered weed wackier! Same power and much more comfortable to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
great ergonomics and well balanced
on October 26, 2021
Posted by: djavate
from Union ,NJ
Gender:Male
i bought this trimmer tool after purchasing the 60V brushless 21" Greenworks lawnmower.
its great not to be able to put gas, prime and pull start any longer. Just insert the battery and press to start.
its great not to be able to put gas, prime and pull start any longer. Just insert the battery and press to start.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com