Customer reviews from greenworkstools.com
Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Average customer rating
4.3 out of 5
4.3
(950 Reviews)
Open Ratings Snapshot
Rating breakdown 950 reviews
5 Stars
654
4 Stars
143
3 Stars
43
2 Stars
28
1 Star
82
89%of customers recommend this product. 
(
682 out of 768
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 16" Brushless String Trimmer, with 2.5Ah Battery and Rapid Charger - Green
Customer Rating
5 out of 5
5
A real time saver
on October 13, 2020
Posted by: Old Marv
from Mechanicsville, VA
I've been using this trimmer for 3 years. I bought it primarily to save the time and hassle of using 150' of extension cord to trim my parents property. Dragging the cord around and re-routing it several times, it took just over an hour to trim everything. With this 80v Greenworks trimmer the time was reduced to about 35 minutes and I get it done with a single charge on the 2AH battery. The power is more than sufficient. Besides the usual trimming, I also use it to knock back ivy vines and other tougher plants with no issue. It's well balanced and the bump feed works well. The only shortcoming I have found is that the shield/deflector should be about twice as wide as it is(based on experience with others). My legs get covered with the clippings. So no shorts when trimming but otherwise it's been a pleasure to use and a great timesaver.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Tons of power and easy to use
on October 12, 2020
Posted by: Wes B
from Belmont, NC
Battery power is the way to go! No pull string or gas to worry about. This trimmer is a beast in the yard and simple to operate.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Spool cover is junk
on October 8, 2020
Posted by: Greenworks user
Spool cover broke under normal usage. I've had other string trimmers that held up well, doesn't seem to be the case with this product. Replacement always on back order. If I have to replace entire trimmer, won't be with Greenworks.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, October 9, 2020
Hello Greenworks user,

Thank you for your feedback! We apologize for the lack of availability of our this part. We are currently experiencing delays due to the current pandemic. We hope to have the parts available for you in the near future. For replacement part inquiries, please contact our helpline at 1-888-909-6757 or send an email to info@greenworkstools.com and we will gladly assist you with this.
Thank you for your patience and understanding.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Over built & Over Powered!
on October 5, 2020
Posted by: Anonymous
from New London, Minnesota
Verified Purchase:Yes
Over built and over powered, and exactly what I want when I buy a power tool. Thank you!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Just Keeps Going.
on September 29, 2020
Posted by: Anonymous
from Swartz Creek, Michigan
Verified Purchase:Yes
Not only a strong trimmer but a lasting one. Out lasts the bunny rabbit!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Gas power with battery ease of use
on September 20, 2020
Posted by: Jantz27
from Columbia,Mo
Bought this last year to replace old string trimmer. Was surprised at just how powerful battery powered trimmers have become. Very powerful and battery lasts 2 full mows to trim .33 acre property. Does a great job.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Still going strong since July, 2017...
on September 14, 2020
Posted by: Xena
from Davenport, Florida
Gender:Male
We decided to get rid of our gas powered lawn tools in July, 2017...
We did some research for the best battery powered tools, not the cheapest...
We bought the 21inch self propelled lawn mower and this 16 inch dual line trimmer....
The lawn mower is really self-propelled, better than any gas powered one that I have tried... I have not had 1 problem with this trimmer.... It has as much power as my Stihl gas powered one that I sold... I have bought additional spools and bumper, but that was just to make it easy to change when the line ran out, $15.99.... Very worth it with free shipping...
Great tools and a great company also....
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2 out of 5
2
disappointment
on September 6, 2020
Posted by: Hope
from Frederick, MD
Gender:Female
Trimmer worked great until the spool cover broke and now can't find the replacement part needed. We only used the trimmer maybe 10 times before the cover broke. If the cover is going to break so easy they need to supply a couple of replacements with trimmer. It sucks that I have a trimmer that is no good to me right now!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, September 10, 2020
Hello Hope,

Thank you for your feedback. Working hard in the garden is all part of the pleasure. However, it also means your tools need to work hard as well. This leads to wear and tear on trimmer parts. We do recommend having spare parts knob and trimmer line to help make regular maintenance easier. For replacement parts contact us at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
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