Customer reviews from greenworkstools.com
Greenworks - 60V HC 2.0Ah Battery 2948702
Average customer rating
4.4
(570 Reviews)
Rating breakdown 570 reviews
5 Stars
416
4 Stars
63
3 Stars
22
2 Stars
17
1 Star
52
86%of customers recommend this product.
(
391 out of
453)
Customer Reviews for Greenworks - 60V HC 2.0Ah Battery 2948702
Customer Rating
1
Bad battery, dies quickly.
on February 24, 2025
Posted by: Rtjk
from Michigan
Gender:Male
[This review was collected as part of a promotion.] Battery dies after maybe 15 minutes, at most, of use in my chainsaw. I assume this is the result of a faulty battery. I've had it for less than two years.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, February 25, 2025
Hello Rtjk,
Thank you for reaching out to us.
The runtime is typically provided on the product page for the unit. The displayed runtime can be based on factors such as cuts, if you are trimming or cutting up larger fallen trees and other variables. Runtime may vary based on the load applied to the battery. For longer runtimes use a larger amp-hour (Ah) battery of the same voltage line.
Hope this information helpful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools.com.
Thank you for reaching out to us.
The runtime is typically provided on the product page for the unit. The displayed runtime can be based on factors such as cuts, if you are trimming or cutting up larger fallen trees and other variables. Runtime may vary based on the load applied to the battery. For longer runtimes use a larger amp-hour (Ah) battery of the same voltage line.
Hope this information helpful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome battery
on February 21, 2025
Posted by: StuF
from Middleton Idaho
Gender:Male
[This review was collected as part of a promotion.] Last longer than I expected. Just bought a new mower. Excited for it to arrive.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works great
on December 25, 2024
Posted by: glert
from Louisiana
Gender:Male
[This review was collected as part of a promotion.] My last battery lasted 8-9 years so I decided to get the same kind again. Charges fast and lasts a long time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
More Power
on December 9, 2024
Posted by: Nickenchuggets
from Louisiana
Gender:Male
[This review was collected as part of a promotion.] I’ve owned this battery for three days and it’s amazing. It’s wonderful. It’s the best battery I’ve ever had.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Tool ok, battery drains too fast
on November 24, 2024
Posted by: Bob56
Gender:Male
Purchased a leaf blower. Satisfied with tool. Somewhat dissatisfied with length of charge on the battery. Seems to last only 10-15 min on full charge. I thought it would last longer.
Pros: Easy to Use, Environmentally Safe, Effective, Powerful
Response from greenworkstools.comBy Greenworks, November 26, 2024
Hello Bob56.
We are sorry to hear that you were not completely satisfied with the run time of this battery. The run time varies depending on the tool that it is being used in but also the load acting against the unit while in use. We would be happy to investigate to see whether your run time would be considered average; please start a Live chat on www.greenworkstools.com or contact Greenworks at 1-888-909-6757.
We are sorry to hear that you were not completely satisfied with the run time of this battery. The run time varies depending on the tool that it is being used in but also the load acting against the unit while in use. We would be happy to investigate to see whether your run time would be considered average; please start a Live chat on www.greenworkstools.com or contact Greenworks at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Old Batteries
on November 22, 2024
Posted by: Unhappy1000
from Bellingham, Wa
Gender:Male
[This review was collected as part of a promotion.] Two Problems with the batteries I received:
1) THEY ARE OLD
lithium battery 1 made 11/03/21 (past 3 years old)
lithium battery 2 made 01/08/22 (One month shy of 3 years old)
- My last 5 amp greenworks battery lost over 50% of it power capacity after 6 years from it’s manufacture date. Based on that, already being 3 years old, these new batteries may only last 3 more years.
lithium battery 1 made 11/03/21 (past 3 years old)
lithium battery 2 made 01/08/22 (One month shy of 3 years old)
- My last 5 amp greenworks battery lost over 50% of it power capacity after 6 years from it’s manufacture date. Based on that, already being 3 years old, these new batteries may only last 3 more years.
2) VERY LOW EMERGENCY STATE OF CHARGE
Green light flashing: The manual states that if the green light flashes it could be near 10%.
Green light flashing: The manual states that if the green light flashes it could be near 10%.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, November 26, 2024
Hello Unhappy1000.
Thank you for sharing your expereince. This is a diagnostic charger. The Charger LED Lights will illuminate in specific order to communicate.
the current battery status. They are as follows:
Blinking Green > Charging
Solid Green > Fully Charged
Solid Red Over > Temperature
A green flashing light indicates that the battery is charging. A solid green light indicates that the battery is fully charged. Flashing red - fault. False Defect Note: When the battery is inserted into the charger, and the status LED flashes, remove the battery from the charger for 1 minute, then reinsert. If the status LED indicates normal than the battery pack is good. If the status LED is still blinking, remove the battery pack and unplug the charger. Wait 1 minute and plug the charger back in and reinsert the battery pack. If the status LED indicates normal than the battery pack is good. If the status LED is still blinking, then the battery pack may mean a faulty battery and needs to be replaced. Solid red means that the battery is at the wrong temperature to be charged (too hot or too cold). Bring the battery and charger indoors for about 15 minutes before trying to charge again. In some cases, battery date stamp will vary please note, these are not sell-by dates or expiration dates. If batteries expired within a couple of months of manufacture, they'd be useless for their intended purpose. Getting a battery that's been manufactured in the same month you bought it would be unlikely, rest assured, that the battery life will not be affected, and the warranty begins on the purchase date. We hope this helps!
Should you have any further questions or warranty needs, contact us through Live Chat on (www.greenworkstools.com) or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for sharing your expereince. This is a diagnostic charger. The Charger LED Lights will illuminate in specific order to communicate.
the current battery status. They are as follows:
Blinking Green > Charging
Solid Green > Fully Charged
Solid Red Over > Temperature
A green flashing light indicates that the battery is charging. A solid green light indicates that the battery is fully charged. Flashing red - fault. False Defect Note: When the battery is inserted into the charger, and the status LED flashes, remove the battery from the charger for 1 minute, then reinsert. If the status LED indicates normal than the battery pack is good. If the status LED is still blinking, remove the battery pack and unplug the charger. Wait 1 minute and plug the charger back in and reinsert the battery pack. If the status LED indicates normal than the battery pack is good. If the status LED is still blinking, then the battery pack may mean a faulty battery and needs to be replaced. Solid red means that the battery is at the wrong temperature to be charged (too hot or too cold). Bring the battery and charger indoors for about 15 minutes before trying to charge again. In some cases, battery date stamp will vary please note, these are not sell-by dates or expiration dates. If batteries expired within a couple of months of manufacture, they'd be useless for their intended purpose. Getting a battery that's been manufactured in the same month you bought it would be unlikely, rest assured, that the battery life will not be affected, and the warranty begins on the purchase date. We hope this helps!
Should you have any further questions or warranty needs, contact us through Live Chat on (www.greenworkstools.com) or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Repurposed battiers
on November 12, 2024
Posted by: Barbarann
from Bradenton,Fl 34219
Gender:Female
[This review was collected as part of a promotion.] Having purchased reconditioned Batteries: they charged without any problem. Will be working with them this weekend. Thank you. Will update as needed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
56 v battery and charger
on October 31, 2024
Posted by: Twin 1
from Springfield Ohio
Gender:Male
[This review was collected as part of a promotion.] It charges quickly and lasts more than the time noted
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com