Customer reviews from greenworkstools.com
Greenworks - 60V HC 2.0Ah Battery 2948702
Average customer rating
4.4
(570 Reviews)
Rating breakdown 570 reviews
5 Stars
416
4 Stars
63
3 Stars
22
2 Stars
17
1 Star
52
86%of customers recommend this product.
(
391 out of
453)
Customer Reviews for Greenworks - 60V HC 2.0Ah Battery 2948702
Customer Rating
5
Good long lasting
on June 6, 2025
Posted by: Mel45
from Columbus, OH
Gender:Male
[This review was collected as part of a promotion.] Was able to mow the lawn and still had 50% of the battery left. The quick charger is noisy but charges up real quick, about 1.5 hours
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Short shaft, watch out for flying blade.
on May 28, 2025
Posted by: Marguerite
I am only 5'9". It is very back using this tool. The shaft is too short, The instructions to attach the auxillary handle does not match the type of handle that comes with the tool. After much struggles to get the auxillary handle attached I was able to use the tool. Oh boy, what a work! The blade makes a funny noise and becomes detached every minute. It is very scary using this tool.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 29, 2025
Thank you for reviewing the 60V Edger. We appreciate you contacting us, and we are glad our team was able to help with your warranty claim. We see that you did not address your concerns with the blade, the cutting depth of the cutting attachment must be adjusted before operating. The goal is to set the cutting tool to the correct vertical distance below the workpiece to ensure a proper cut. If you have skipped this step please follow the steps below or view the shared link.
How to set the adjustment height:
1. Loosen the depth adjustment knob.
2. Set depth with a small gap between blade and ground in regular operating position.
3. Securely tighten the depth adjustment knob. Please ensure the depth adjustment knob is tighten.
For a visual walkthrough, we have attached a video. It provides a step-by-step details for you to follow. You can access it here (https://youtu.be/zMUtjC78Ylg?t=200).
If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
How to set the adjustment height:
1. Loosen the depth adjustment knob.
2. Set depth with a small gap between blade and ground in regular operating position.
3. Securely tighten the depth adjustment knob. Please ensure the depth adjustment knob is tighten.
For a visual walkthrough, we have attached a video. It provides a step-by-step details for you to follow. You can access it here (https://youtu.be/zMUtjC78Ylg?t=200).
If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Terrible
on May 17, 2025
Posted by: DJK1
from Michigan
Gender:Male
[This review was collected as part of a promotion.] I had this battery for less than a year and it won't hold a charge. I charge it to 100% but then I get maybe 5 minutes of use before the battery is drained. Hugely disappointed.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 20, 2025
Hello DJK1.
We are sorry to hear that you were not completely satisfied with the running time of this battery. The run time varies depending on the tool that it is being used in but also the load acting against the unit while in use. We would be happy to investigate whether your running time would be considered average; please contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
We are sorry to hear that you were not completely satisfied with the running time of this battery. The run time varies depending on the tool that it is being used in but also the load acting against the unit while in use. We would be happy to investigate whether your running time would be considered average; please contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Undecided
on May 16, 2025
Posted by: What a bummer
from Tennessee
Gender:Female
[This review was collected as part of a promotion.] I purchased this in march 2025. Mowed with it 3 times. I loved it until the 3rd time mowing. The self propelled mow stop working as I was mowing. That’s a problem for me since I mow the backyard which is on a hill. Other than that I love it. Got to see what can be done about the self propelled not working. Too bad it’s messed up. It could also use a little more power.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 20, 2025
Hello What a bummer.
We are sorry to hear about your experience when. It sounds like you will need to contact us directly and some further information is required to be better assisted. Please allow our team to gather some further details so that we can help find a resolution for you. Contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
We are sorry to hear about your experience when. It sounds like you will need to contact us directly and some further information is required to be better assisted. Please allow our team to gather some further details so that we can help find a resolution for you. Contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love the design
on May 14, 2025
Posted by: FrankieBob12
from Erie Pennsylvania
Gender:Male
[This review was collected as part of a promotion.] I really appreciate the power indicator. I own several and think it is great that the charger will not work if battery is hot. I able to leaf blow and finish the trimming on one charge
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
This has been an incredible leaf blower
on May 7, 2025
Posted by: Orchid Lady
from Florida
Gender:Female
[This review was collected as part of a promotion.] We have had his leaf blower for a number of years. The battery will no longer charge but based on the performance of the prior battery. I am very delighted to make this purchase. excellent product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Reliable Battery
on May 5, 2025
Posted by: ghorstkj
from St. Louis, MO
Gender:Male
[This review was collected as part of a promotion.] I bought one to augment a smaller battery that we initially had but now I'm getting a second one since I'm confident it will give us the performance we need.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Nice rechargeable battery
on April 29, 2025
Posted by: Canada
from Richmond, VA
Gender:Female
[This review was collected as part of a promotion.] I needed an extra battery for my electric lawnmower so I could take care of my lawn without having to wait for charging. Worth getting it as it has cut down on the time waiting for the first battery to charge. Now I swap between the two while one charges.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com