Works great, really extended usable life of polesaw and chainsaw. It is heavy compared to the standard 2.5Ah batteries but not enough that it’s a problem.
I bought this and it won't work. I emailed the warranty department and never heard from them.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, August 20, 2021
Hello Brianl27,
We understand your concerns and want you to know that we take our customer service experience very seriously. With the spring season here, so is our busiest season. Our team is doing our best to operate under existing guidelines as well to keep everyone safe. We know your time is valuable and our team is working diligently to be in contact with each waiting customer as quickly as we can be while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. Rest assured; someone will be in contact with you soon. Please be sure to check your junk and spam folder as emails from our team sometimes end up there. Thank you for your continued patience and understanding.
Excellent second battery for smaller tools. The weight of the 2/5 ah battery is just right for smaller tools like string trimmers. The battery balances well. I believe this premium battery has a longer run time than the original. The construction is a bit heavier duty case. The battery synchs with the greenworks ap.
Powerful battery. It seemed to last longer than the original. It has push button power meter so it's easy to check status. It also has a Bluetooth feature that you can use with the greenworks ap to monitor battery status. The construction also seems a bit heavier duty than the original.
This battery handles everything I've thrown at it and I still can't deplete it. I love the 60v platform. Basically I replacing all my gas operated tools and have yet to be disappointed with performance. With this batteries run time performance is greatly increased. I can mow without charging, weed-whack, use the blower, even pressure wash without heading to the charger. I haven't used the bluetooth to monitor....I'm too busy doing but I do like the lock out feature so the tools are useless without having access to the battery. It's a great safety feature and perhaps anti-theft. Overall I'm very pleased with this battery system.