Customer reviews from greenworkstools.com
Greenworks - 60V HC 2.0Ah Battery 2948702
Average customer rating
4.4
(570 Reviews)
Rating breakdown 570 reviews
5 Stars
416
4 Stars
63
3 Stars
22
2 Stars
17
1 Star
52
86%of customers recommend this product.
(
391 out of
453)
Customer Reviews for Greenworks - 60V HC 2.0Ah Battery 2948702
Posted by: Rick R
from Summerville, SC
Gender:Male
Verified Purchase:Yes
Fast charge, longer run time.
Fits well in my "lawn care day"!
Fits well in my "lawn care day"!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Lawnmower battery
on August 31, 2021
Posted by: Masih
from Charleston SC
Gender:Male
After four years my lawnmower battery died. I called Greenworks and bought a replacement. Cheaper and more convenient than buying it anywhere else.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Beast.
on August 27, 2021
Posted by: Mike2021
This battery is a monster. It’s a massive step up from the one I had before. I’m able to run all of my equipment with this one without having to recharge.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome Battery
on August 25, 2021
Posted by: TRW63
from Michigan
Gender:Male
I bought this about a month ago and very Happy with how long the battery lasts. I dont have to stop and recharge to finish cutting my lawn.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: TimLj
from Abilene Tx
Gender:Male
Verified Purchase:Yes
Very pleased with this really like the extra power.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Franklins
Gender:Male
Verified Purchase:Yes
Works and last a long time. Only had a 2.0 previously.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: CNettles
from Houston, TX
Gender:Female
Verified Purchase:Yes
I have a greenworks mower and edger.This battery seems pretty good but the 2.0 previous battery died quicker than the extended run for the mower which is a year older.
I would recommend this to a friend!
Response from greenworkstools.comBy Geenworks, Customer Care, August 27, 2021
Hello CNettles,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
Know that this is not what we expect from our products. Please contact our Greenworks Customer Care team at 1-888-909-6757 (1-888-90WORKS). Hours are 9 a.m. to 5 p.m. EST Mon - Fri. Agents can either answer your question or discuss your warranty options.
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
Know that this is not what we expect from our products. Please contact our Greenworks Customer Care team at 1-888-909-6757 (1-888-90WORKS). Hours are 9 a.m. to 5 p.m. EST Mon - Fri. Agents can either answer your question or discuss your warranty options.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Lawnmower only, not the lousy battery
on August 22, 2021
Posted by: Bad battery
from Florida
Gender:Female
The lawnmower is OK. No complaints. The 60 v 2.0 AH battery sucks. After full charge it lasts about for 300 sq.f. of lot. Not much!. My other ( 1 year old) 2 AH battery last for about 15 minutes. Bad.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, August 27, 2021
Hello Bad battery,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com