A very good alternative for my other battery. Serves as a great back up power source since I have a bigger size lawn. Not to mention the price is awesome!
Battery works great and indicates charge remaining on the battery.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, May 4, 2022
Hello Bob399,
Happy to hear you are enjoying the product! We would love to offer some tips to help care for the battery and charger. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Should you have any questions or warranty needs, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
I purchased this and when I attempted to assemble it I could not figure how to get the handles straightened out. When I called for help, the guy had no idea of what to tell me. I took the bolt out that was in the way, and reconnected it in place so I can use it, but handles will not fold without doing it again.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 25, 2022
Hello LaRee,
Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. We would truly be interested in hearing more about the issues you are experiences since your review is not detailed enough for us to provide any troubleshooting suggestions. We urge you to contact our customer care once more at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with your concerns. We appreciate you bringing this to our attention and look forward to making it right!