Customer reviews from greenworkstools.com
Greenworks - 60V HC 2.0Ah Battery 2948702
Average customer rating
4.4
(570 Reviews)
Rating breakdown 570 reviews
5 Stars
416
4 Stars
63
3 Stars
22
2 Stars
17
1 Star
52
86%of customers recommend this product.
(
391 out of
453)
Customer Reviews for Greenworks - 60V HC 2.0Ah Battery 2948702
Customer Rating
4
Lasting power
on May 22, 2022
Posted by: skm54
I use this battery in a blower and a chainsaw. Although none of these batteries power the tools as long as I'd like, the 5Ah is infinitely better than the 2.5 Ah in duration.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Val B
from St. Louis
Gender:Female
Verified Purchase:Yes
This battery is a step up from my previous version - lasts for a long time….I am sos glad I purchased this!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Battery does not last very disappointing
on May 13, 2022
Posted by: Brodka21
from Schaumburg I’ll
Gender:Female
I ordered this product together with electronic lawn motor . After only 2 months the battery stopped working. I received a new one since it was still on warranty . Second one died after 9 months. I am very dissatisfied with this product and electronic lawn motors in general.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 13, 2022
Hello Brodka21,
Thank you for your review. We are very sorry to hear about this experience. We would truly be interested in hearing more about these issues. Especially, since it seems that you have two units experiencing the same problem. If you are willing in discussing these issues directly with our team, please please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
Thank you for your review. We are very sorry to hear about this experience. We would truly be interested in hearing more about these issues. Especially, since it seems that you have two units experiencing the same problem. If you are willing in discussing these issues directly with our team, please please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Not happy
on May 13, 2022
Posted by: Jl73
from FL - Florida
Gender:Male
After one year, I can't charge the battery. I put it on the charger and the charger light doesn't come on and the battery doesn't charge. And please, I don't need to hear "put a multimeter on it". That's so great, for someone into electronics or electricity. Looking at the replacement price, this should work way longer than a year. All my other tools have lasted WAY longer. I have had some for 6+ years and am still using same batteries and chargers. Only reason I gave 2 stars is the fact that I do like the lawn mower. Not going to waste my money on this. My lawn is way too small to waste this kind of money on it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 13, 2022
Hello Jl73,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
Should you continue to experience a problem with the battery and charger, simply contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
Should you continue to experience a problem with the battery and charger, simply contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Toolman Tim
Verified Purchase:Yes
I always start out using this and it when mows my front yard all by itself and then gets the backyard with the second 4ah battery. It works.
Written by a customer while visiting greenworkstools.com
Posted by: Toolman Tim
Verified Purchase:Yes
I put it in my ex range mower and it goes and goes and goes. It works. Nothing more to say.
Written by a customer while visiting greenworkstools.com
Posted by: msarp1
from NY
Gender:Male
Verified Purchase:Yes
Excellent Battery! By far the most powerful one I’ve had
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Disappointed
on May 11, 2022
Posted by: hockey dave
Gender:Male
This my second mowing season with my Greenworks mower. Mine uses two 60V 4.0 A batteries so when one runs down the other kicks in. Last year I was able to mow my entire 1/3 acre backyard with the two batteries in one hour. This year the batteries do not last as long, 40 minutes and I have to recharge them. Disappointed.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 11, 2022
Hello hockey dave,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
Should you continue to experience a problem with the battery and charger, simply contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
Should you continue to experience a problem with the battery and charger, simply contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com