Good power for 20 cuts with my greenworks 16 inch chainsaw !!! Extra battery is required for extended cutting!!! Jon S VENA
Response from greenworkstools.comBy Greenworks, Customer Experience , September 27, 2022
Hello Jon S Vena,
We are glad to hear you are enjoying the product! One great thing about purchasing your chainsaw is the manufacture repair warranty. If it ends up that you are having an issue with the chainsaw, please contact Greenworks Pro toll-free helpline at 1-855-345-3934 and we would be happy to assist you further in remedying an issues. Please hold on to a copy of your receipt for the duration of the warranty, receipts and or order information needs to be provided for warranty purposes. Thank you for your feedback!
Battery works great. I used it in lieu of the higher Amp batteries that cost a little bit more. I use this in my double battery lawn mover. Works awesome !
We bought this battery as a spare so that while we were mowing with one battery we would have another one charged and ready. It works great, though I don't get as many breaks as I used to!
I just ordered a second battery for my greenworks mower so I can mow my large lawn in two hours. The new higher amp battery works great and makes it possible to do all my mowing in one day.
I bought end of last year blower and trimmer. Now usage time is reducing. I will all ways disconnect once it get fully changed.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, August 8, 2022
Hello Rajan Thomas,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase. Should you continue to experience a problem with the battery and charger, please contact Greenworks Pro toll-free helpline at 1-855-345-3934 All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.