Customer reviews from greenworkstools.com
Greenworks - 60V HC 2.0Ah Battery 2948702
Average customer rating
4.2
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
13
4 Stars
2
3 Stars
4
2 Stars
1
1 Star
1
81%of customers recommend this product.
(
13 out of
16)
Customer Reviews for Greenworks - 60V HC 2.0Ah Battery 2948702
Customer Rating
5
Love this product
on August 28, 2020
Posted by: Ears7
from Pa
Gender:Male
I have this product for 2 years and it is still working well
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great power for light tools
on August 28, 2020
Posted by: marv1959
from ashtabula oh
Gender:Male
I generally use this battery on a weed eater. Much light than the 4ah and 5 ah ones. Has plenty of power and lasts about 45 minutes on the high setting
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Battery Life!
on August 28, 2020
Posted by: Moomoo
from Connecticut
Gender:Female
I use this battery in my 60v string trimmer. I have 3 acres of land to care for and a fair amount of weed whacking to do. This battery handles it all. I can only remember one time when I had to break and recharge. And that was because I was doing some heavy brush around the property edge on high power. I highly recommend this product!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
These batteries don't last as long as they should
on August 29, 2020
Posted by: Ohana71
from Nashville, TN
Gender:Female
These are rated for 2 hours of use, and from day one, I don't get more than 30 minutes, max. I have to rotate with other batteries to work on my yard (I have 4, for use with electric mower and electric string trimmer.) If a better product comes out, I would switch.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, Greenworks Customer Care, September 29, 2020
Hello Ohana71,
Thank you for your feedback. It is unfortunate to hear that the run time is unsatisfactory. Please allow us to clarify some information. The runtime of a 2.0Ah battery would provide (approximately 30 mins) depending on the load the load acting against the unit - there are so many factors to consider. For further details, please consider contacting GreenWorks we would be happy to go over the various run times.
Thank you for your feedback. It is unfortunate to hear that the run time is unsatisfactory. Please allow us to clarify some information. The runtime of a 2.0Ah battery would provide (approximately 30 mins) depending on the load the load acting against the unit - there are so many factors to consider. For further details, please consider contacting GreenWorks we would be happy to go over the various run times.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works great
on August 30, 2020
Posted by: djw5123
from Malvern, PA
Gender:Male
I can weedwack and blow my entire 1/3 acre property on this battery, I've never ran out of charge doing this. Battery indicator is a nice feature. No issue thus far.
Written by a customer while visiting greenworkstools.com
Posted by: Displeased Battery Owner
from Bridgewater, NJ
Gender:Male
Verified Purchase:Yes
I purchased the 60 volt battery for my green works electric mower as a replacement battery to use when the charge was gone from the first battery, thinking I’d get 60+ minutes from the two batteries combined. I get barely 45 minutes from the TWO FULLY CHARGED BATTERIES. For the cost of the batteries I should be getting at least an hour from each battery. At least the mower does it’s job well and was a gift.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, September 14, 2020
Hello Displeased Battery Owner,
We are sorry to hear that you are not completely satisfied with the battery life. The run time of a lawnmower is dependent on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching etc - there are so many factors to consider. The run-time of a battery would depend on the load acting on the unit while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawn mower (i.e. lawn mower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. Here are a few tips to help you extend the run time. 1) Set the mower to the highest cutting height (or 1/3 of the length of grass), mow no more than 1/3 of the total length at a time. 2) Mow in the morning or late afternoon to reduce the heat stress on newly cut grass and ensure that grass is dry. 3) Only use the self-propelled feature when needed. Lastly, when the battery is placed in the charger the charger detects the temperature of the battery and will begin charging once it cools down slightly to charge. This is normal operation based on the protection system in the charger. All is operating as intended. We hope these tips will help you with the issue you have encountered, however, if they do not please kindly contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. We would be happy to look into this for you.
We are sorry to hear that you are not completely satisfied with the battery life. The run time of a lawnmower is dependent on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching etc - there are so many factors to consider. The run-time of a battery would depend on the load acting on the unit while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawn mower (i.e. lawn mower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. Here are a few tips to help you extend the run time. 1) Set the mower to the highest cutting height (or 1/3 of the length of grass), mow no more than 1/3 of the total length at a time. 2) Mow in the morning or late afternoon to reduce the heat stress on newly cut grass and ensure that grass is dry. 3) Only use the self-propelled feature when needed. Lastly, when the battery is placed in the charger the charger detects the temperature of the battery and will begin charging once it cools down slightly to charge. This is normal operation based on the protection system in the charger. All is operating as intended. We hope these tips will help you with the issue you have encountered, however, if they do not please kindly contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. We would be happy to look into this for you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great battery
on September 17, 2020
Posted by: hardbody
from Sorrento, Florida
Battery lasts long time, plenty of power, good value
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Quick charging
on September 27, 2020
Posted by: Donmo62
from Weeping Water, NE
The battery does not last as long as advertised. Did do a good job right up to the end of life. Charged in about an hours time.
I would recommend this to a friend!
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, September 28, 2020
Hello Donmo62,
As each tool uses a different amount of power, the run time of the battery will vary depending on the tool along with the load acting on the unit. If you would please kindly reach out to us at 1-855-345-3934 or by email on info@greenworkstools.com, we would be interested in hearing more about this experience to see how we can help.
As each tool uses a different amount of power, the run time of the battery will vary depending on the tool along with the load acting on the unit. If you would please kindly reach out to us at 1-855-345-3934 or by email on info@greenworkstools.com, we would be interested in hearing more about this experience to see how we can help.
Written by a customer while visiting greenworkstools.com