Customer reviews from greenworkstools.com
Greenworks - 60V 9-Gallon AC/DC Wet / Dry Vacuum (Tool Only)
Average customer rating
4.6
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
32
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
3
91%of customers recommend this product.
(
31 out of
34)
Customer Reviews for Greenworks - 60V 9-Gallon AC/DC Wet / Dry Vacuum (Tool Only)
Customer Rating
5
Everything I was looking for
on March 7, 2022
Posted by: 11rwm11
from Dallas TX
Gender:Male
I've had the the 60v wet-dry for about a month now. I've washed cars, cleaned driveway and rinsed cleaning product off bricks. It's done everything I asked of it with no complaints. Really enjoy not having an attached cord or a hose! Product improvement ideas:
1) Make the sprayer hose where it attaches to the base free to rotate. This would prevent it twisting up on itself
2) Make the machine beep or something just before the battery dies. It's a little weird when it just quits working cause battery is out of juice. An audible indication would be nice.
3) A lid for the top of the water bucket so it can't slosh out so much when transporting would be nice add.
1) Make the sprayer hose where it attaches to the base free to rotate. This would prevent it twisting up on itself
2) Make the machine beep or something just before the battery dies. It's a little weird when it just quits working cause battery is out of juice. An audible indication would be nice.
3) A lid for the top of the water bucket so it can't slosh out so much when transporting would be nice add.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Beth G
from Franklin, TN
Verified Purchase:Yes
Great having a cordless vac! Would like to see a brush with it.
Response from greenworkstools.comBy Greenworks, Customer Care, November 4, 2021
Hello Beth G,
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care department using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care department using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
1
used product
on April 26, 2022
Posted by: JRlaw
from boise
Gender:Male
I hate buying from their site because I've gotten two used scuffed products now.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 27, 2022
Hello JRlaw,
Thank you for taking the time to share your experience. We are sorry that your order arrived with some cosmetic imperfections. We take matters like these very seriously and would not want any of customers to have to encounter this issue. For replacement parts and to investigate your warranty options, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for taking the time to share your experience. We are sorry that your order arrived with some cosmetic imperfections. We take matters like these very seriously and would not want any of customers to have to encounter this issue. For replacement parts and to investigate your warranty options, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
BEWARE: Uses 'special' 60V batteries
on August 30, 2024
Posted by: Pizounce
from Carlisle, PA
Gender:Male
There's nothing on the site that says you need "special" 60 V batteries. So now I have to return it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 3, 2024
Hello Pizounce
Thank you for reaching out to us. We are sorry if it seems the information was hidden or that you may have been confusion by the description. This unit as stated as a tool only model and does not include a battery or a charger.
This unit (4700502) is a corded/cordless unit. It can be used with the included cord (cord length 10F) or with Greenworks 60V battery; battery and charger sold separately. Important Note: 60V 8Ah battery not compatible*
In DC mode, you must install two batteries at the same time to start the machine. Users must use (2) fully charged Greenworks 60V battery packs. Do not use battery packs other than Greenworks 60V. Ensure both batteries are charged 100%. If each battery has a different charge state, the run-time of the machine is subject to the lowest powered battery (For example: one battery is charged 100%, and the other is charged 50%, the unit will only run until the 50% battery is depleted). When using (2) batteries with different amp hours (Ah), the machine will run until the lower (Ah) battery is depleted.
Lastly, the higher the ampere-hour(Ah) ratings are on the batteries, the longer the run time will be.
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for reaching out to us. We are sorry if it seems the information was hidden or that you may have been confusion by the description. This unit as stated as a tool only model and does not include a battery or a charger.
This unit (4700502) is a corded/cordless unit. It can be used with the included cord (cord length 10F) or with Greenworks 60V battery; battery and charger sold separately. Important Note: 60V 8Ah battery not compatible*
In DC mode, you must install two batteries at the same time to start the machine. Users must use (2) fully charged Greenworks 60V battery packs. Do not use battery packs other than Greenworks 60V. Ensure both batteries are charged 100%. If each battery has a different charge state, the run-time of the machine is subject to the lowest powered battery (For example: one battery is charged 100%, and the other is charged 50%, the unit will only run until the 50% battery is depleted). When using (2) batteries with different amp hours (Ah), the machine will run until the lower (Ah) battery is depleted.
Lastly, the higher the ampere-hour(Ah) ratings are on the batteries, the longer the run time will be.
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Harrison Twp, MI
Verified Purchase:Yes
Bought this a few weeks ago because I wanted a shop vac and don't have any outdoor electrical plugs. It's versatile, you can use it either with an electrical outlet or with two 60v batteries. At this time I have not yet tried it on battery power but using the plug it has alot of power and does the job. Easy to assemble.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Bethlehem Pennsylvania
Verified Purchase:Yes
It works great! I already had the batteries for my lawn mower and it is so convenient. I mostly got it to clean out my car, I love how I don’t need to worry about being near an outlet.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Frostburg, MD
Verified Purchase:Yes
Well designed. Works great. Electric and battery powered. Great for cleaning car wothout having to use extension cords.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Lillypad
from Pace Fl
Verified Purchase:Yes
Love using it for a quick
Job without the hassle of a cord
Job without the hassle of a cord
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com