[This review was collected as part of a promotion.] The battery doesn't last as long as I thought it would. I used the leaf blower for about 20 minutes before the battery was dead.
Response from greenworkstools.comBy Greenworks, April 12, 2024
Hello Daphine,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this blower. To extend your run time, try using the blower setting on a lower speed when high speed is not a requirement, as blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. With most tools, 15-20 minutes when using a 2.0Ah battery is an average run time. The run time varies depending on the tool that it is being used in but also the load acting against the unit while in use. This unit is compatible with Greenworks batteries 60V, the higher the ampere-hour (AH) rating is, the longer the run time will be. If you are looking to purchase additional batteries, we have provided a direct link to our 60V batteries HERE: https://www.greenworkstools.com/collections/60-volt?uff_knr5hq_productType=Battery. Please keep in mind, the best option for weight distribution and comfort of handling is the 2.0Ah or 2.5Ah batteries. However, all Greenworks 60V batteries will be compatible. We have product experts available to answer any questions and concerns you may have! For further discussion, do not hesitate to contact us at 1-888-909-6757 (1-888-90WORKS) or start a live chat on www.greenworkstools.com.
[This review was collected as part of a promotion.] I bought a used Greenworks 60V lawnmower and the battery was almost dead. Purchased a this brand new battery (for way more than the lawnmower) and it works beautifully. No complaints
[This review was collected as part of a promotion.] Works as expected and the extra amp hours made it worth the additional cost. Nice to get some extra life out of my mower.
[This review was collected as part of a promotion.] Purchased to 4.0 60V battery to have additional storage compared to the 2.0 and 2.5 version. Longer lasting and works better than expected.
[This review was collected as part of a promotion.] Your prices for batteries are outrageous. No way I would have spent that much in gas over 5 years during that time I have owned your mower. Also underpowered.
Response from greenworkstools.comBy Greenworks Customer Success, February 23, 2024
Hi there.
Thank you for your review. Greenworks is focused on making sustainable, eco-friendly products that are designed to deliver the highest performance with the lowest possible maintenance. The benefit of going Greenworks is there is no gas required, the products are designed to reduce greenhouse gas emissions and minimize the impact on the environment. Greenworks batteries are compatible with all Greenworks products within the same voltage line, allowing for one battery to be used for multiple tools.
The battery is the most important component for a battery-operated unit. Please be assured we price our batteries with the cost of material, manufacturing, and current market pricing in mind. Batteries are the costliest items to manufacture and ship in any kit. Full kits including a tool, battery, and charger are priced affordably so that consumers can begin building that line of tools and move forward purchasing tool-only units. When you purchase batteries on their own, it is more notable the cost that they carry.
If you would like to speak further about the unit you are using, there may be some troubleshooting or tips we can provide to make its use easier. We can be reached through the chat on www.greenworkstools.com which will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS) to speak with a live agent. We look forward to helping you better.
Bought several weeks ago and used it twice to cut large trees. It does good but does not last near as long as the 8 ah battery that came with my 20 inch saw which I knew it would not. Overall pleased with battery.
Pros: Easy to Use
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, December 13, 2023
Hello erne80,
Thank you for the 5-star review! The difference between the amp hour (Ah) is runtime. The higher the Ah (amp hour) the more runtime a battery will provide. The run time varies depending on the tool that it is being used in but also the on operator technique and load acting against the unit while in use. We would be happy to investigate to see whether your run time would be considered average; please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934.
Batteries problem didnt last more than a year not happy
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, November 20, 2023
Hello Joe23,
Thank you for taking the time to share feedback about this 60V battery. We are sorry to hear of the experience you have had with the battery. The rate of degradation depends on how well the battery is maintained. There are different variables to consider giving an adequate answer. Greenworks takes as much pride in our battery and charger. The 60V platform batteries have been tested over 1000 charges. While we only work with the highest quality products, nothing is always perfect, but not to worry Greenworks lithium-ion batteries are offered with a 4- year (homeowner) limited warranty. Please contact Greenworks Customer Experience team directly through chatbot on Greenworks website that will direct you to a live agent or call Greenworks Pro toll-free helpline at 1-855-345-3934 for a proper evaluation.